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Feb
17
comment Is it user-friendly to make the main navigation bar disappear when the user proceeds to checkout?
I don't know about Amazon (never used them), but in ecommerce websites, it's often the case that payment page is actually a third party website (usually owned by the payment gateway or a bank). This is done to avoid the need for the ecommerce site to be PCI compliant. On those sites, I believe the reason why the payment page don't have the same theme as the main website would be due to limitations of what can be customized on the payment page (again due to PCI compliance).
Feb
14
comment Adding a new feature to an existing website
IMO, the most practical is to show it until your next version update (if you have a fairly frequent updates), or after X week of an update. This way, you don't have to keep track individual users who has or hasn't used the new feature. It's the easiest to implement as well.
Feb
13
comment 'My Account' or 'Your Account'?
Beware of using any results from that article, they are only valid for that particular website they are doing the test on; you should always do your own testing or at least make your decision using research that uses a larger number of websites. Also, some of his viewpoints is quite disturbing: "the goal was to get more sign-ups", "the goal is conversions" sounds like a narrow-minded marketing/sales person who thinks only about his own corner of maximizing leads instead of the business goals as a whole.
Feb
13
comment All my users are from Afghanistan; or, how to get users to correctly fill out a form
@Nrgdallas: Which is more evil though? I believe websites should respect a user's decision to not to want to be tracked, and that means to say straight that you're tracking their location, that means turning them away at the front door when it does not suit their comfort zone, instead of letting them in, snoop on their back, legally covered by a small print in a privacy policy hidden in unintelligible language (and then getting found out for it). Which is more evil?
Feb
11
awarded  Nice Answer
Feb
9
answered How much choice should I give users?
Feb
8
comment Clicking twice to edit filename - what are the reasons for this pattern?
I used F2 for renames, it's much faster because you don't have to wait for the second click.
Feb
8
comment Why don't most forms have a hover state?
Because it's annoying. Most major OSes on major browse highlights the "active" form element because you usually only click form element that you want to interact with. With hover, it's not necessarily true that I'm interested in the form element where my mouse is.
Feb
8
revised Does reducing white space improve or degrade the user experience?
added 11 characters in body
Feb
8
answered Does reducing white space improve or degrade the user experience?
Feb
8
comment All my users are from Afghanistan; or, how to get users to correctly fill out a form
@Nrgdallas: telling the user that you're geolocating by IP Address is IMO not more evil than not telling that your server log contains IP address or using some Analytics service, which almost every site does.
Feb
6
answered How well does Google Maps work in a responsive environment?
Feb
6
revised Is database too technical a term for user?
added 9 characters in body
Feb
6
revised Is database too technical a term for user?
added 41 characters in body
Feb
5
revised How can users be prevented from pouring water into the bean compartment of a coffee machine?
deleted 5 characters in body
Feb
5
revised How can users be prevented from pouring water into the bean compartment of a coffee machine?
added 105 characters in body
Feb
5
answered How can users be prevented from pouring water into the bean compartment of a coffee machine?
Feb
5
answered Is database too technical a term for user?
Dec
12
comment Should we use a sound/jingle when users arrive on our site or open our app?
Skype's startup sound IS annoying AND intrusive. And worse, there is no option to turn it off in the mobile client. There's a reason I get nervous every single time I need to start Skype.
Oct
1
awarded  Yearling