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5 14
Newest
 Yearling
Impact
~166k people reached

Jun
19
comment Can (should) you have a form with two submit options?
you can have multiple form elements in a single page, only one will be submitted at a time. Or you can
Jun
19
comment Can (should) you have a form with two submit options?
Just because you're presenting it as two different forms doesn't mean that they need to be implemented by two different code. The form handler can be the same, with just different presentation of the form.
Jun
3
comment Does visual design really affect UX?
@AlexOvtcharenko: I think that's more due to the Peltzman_effect rather than just having a stunning design.
Jun
2
comment “Typocaptcha” - an alternative to CAPTCHA?
You can't beat a computer at playing Scrabble when it's serious.
Mar
20
comment Will users open an .ICS attachment?
There are email clients that understands ics Attachments and can present the events and add them an integrated calendar with a few clicks. Users that don't understand .ics and whose email client don't understand them either writes probably just ignore the attachments. You should still add all the details of the events on the email body and some blurb on the email body about what the attachment is about. The only other consideration is that the attachment adds size to the email, if you're doing a lot of emailing, this may be significant (but bandwidth is cheap, usually).
Feb
24
comment Position of negative/positive buttons
@phyrfox: if you add a setting for everyone and their grandma's pet peeve, you'll be sending away everyone. Adding settings that doesn't matter indicates a failure to design due to indecision or lack of user research.
Feb
8
comment Flight Passenger Experience: 1 window per seat row
Vote with your money, if an airline pushes its seating configurations to rock bottom, then find another airline or get a first/business class. No need for regulations to get involved. Regulators only need to be involved to establish the minimum safety standards, and market forces can play out the rest.
Jan
16
comment Why do idle elevators close the doors?
@Pharap: another case, suppose a really famous restaurant is in the penthouse of an otherwise sleepy office building. Most people eating there are outsiders coming from GF, rather than the office workers. During lunch time, it would make sense to always have one lift stationed on the penthouse and one on GF, as probabilistically those are the highest traffic area. Also, serving the penthouse the fastest will probably leave the lift with room to spare to pick up passengers from other floor, while additional delay on those floors can mean that the lifts will always be full on GF and penthouse.
Jan
16
comment Why do idle elevators close the doors?
@Pharap: in most places, the entrees and exitees are not uniformly distributed but rather follow a predictable pattern. Suppose that you know that at certain hour, 95% of users will be coming from GF going to a uniformly distributed destination and the 5% are uniformly distributed; if the lift waits on its last destination floor, then 95% of people would have to wait for the lift to move N levels (N/2 to go to GF and N/2 to go to their destination). OTOH, if the lift has a home floor, 95% of people only have to wait for an average of N/2 floors. Also lifts needs to accelerate to speed.
Jan
15
comment Why do idle elevators close the doors?
@Pharap: more important than optimizing energy for elevator algorithm is to optimize for travel latency/delay (between request to arrival) and starvations/fairness (can't have people in the top-most floor always being the slowest to serve). In busy offices where the direction of travel is highly asymmetric during different times, elevators may be programmed to have most of the cars wait in the ground floor in the morning when most people are going up and to spread across higher floors in the evening where most people are going down.
Dec
15
comment Why do some users complete forms all in capital letters?
Add to that, Peggy then moved to another company, a startup who hired her for her expertise, but they used a different version of the software or even different software, which does handle casing properly. She taught the juniors how to case it like in her old company. Then she left for another adventure, now nobody knows why in this company all their database is in uppercase.
Dec
8
comment Should a web service assign users an auto generated email address or let them pick their own?
@MervinJohnsingh: put it to address book, problem solved.
Nov
18
comment Which anchor text variation provides the best experience?
Someone totally unfamiliar with computers that they don't know what links looks like probably wouldn't know what "click" means either, and they're probably going to be using a tablet or mobile phone, in which case they'll be looking for a mouse to connect to their phone.
Oct
1
awarded  Yearling
Aug
30
comment Top-down hamburger menu / is it a cool experience regarding my application?
For an opposing case, Twitter's Bootstrap uses vertical hamburger menu.
Aug
13
comment Is there an html character entity which can represent “Admin”?
@JukkaK.Korpela: yes, you're correct, that, and to add the word admin as a hint what it means whatever symbols you end up using.
Aug
13
revised Is there an html character entity which can represent “Admin”?
added 171 characters in body
Aug
13
answered Is there an html character entity which can represent “Admin”?
Aug
13
comment Best way to convince managers importance of typography
I came reading the articles to find how much the effect of poor typography is to believability of an article or conversion rate, which is probably what most marketers would be concerned about. While most of the articles claims that typography affects these (and I don't doubt that poor typography could hurt these factors), none of articles mentioned how large the effect actually is.
Aug
13
comment Best way to convince managers importance of typography
Combine misleading graphs, lots of anecdotes, no mentions of effect sizes, citing experts opinions outside of context, lack of reference that can be followed, and abuse of statistics hidden in plain sight, and you can convince people of anything. I read all the articles you mentioned and I think they all provide very poor evidence for their claims.