1,827 reputation
823
bio website nicbertino.com
location California
age 28
visits member for 4 years
seen 2 days ago
________|\____\o/___ AHHH SHARK!

Mar
14
comment Does a responsive design alter the screen to screen flow?
Could you add more detail (perhaps at the technical level) about what you're inferring with "screen to screen flow?" That may help with some better answers. Adapting desktop sites to responsive breakpoints is generally a bad idea, though.
Mar
7
comment Pinch/Zoom: evidence for bad UX
Going mobile shouldn't add bandwidth. Empathy is the defense here. If a user is on a mobile device, there is a considerable amount of latency that is inherent with mobile connections. For that reason, pages should be even smaller (not larger) than their desktop counterparts.
Mar
4
comment Why do we use informal language when the user encounters an error or issue?
voiceandtone.com is a good resource for considering what coloration your application's copy should have.
Sep
1
comment Mobile UX testing
My first-hand experience with the eyetracking hardware mentioned in the post you suggested was that although it lost tracking a few times, it's extremely valuable and useful. If the budget is there, I'd say it is definitely worth it.
Oct
15
comment Responsive design: Should I go bigger than 1024px?
Can't agree more (with the long answer)
Jun
28
comment Best practice for brand/logo change in web UI
Oh man, that font rendering.
Jun
6
comment How to set up an observation room
Will you be using eye tracking?
Jun
3
comment Responsive web design for e-commerce website?
I don't think I understand what your concerns are here besides wondering whether or not it should be responsive, which is more of a design question than UX. What exactly are your concerns? How do you think a responsive website would impact UX?
May
21
comment Usability Concerns with Parallax Scrolling
Extended exposure to parallax animations makes me nauseous. Someone should conduct a study on that.
May
18
comment Do users come back after looking for a promo code?
Promotional codes are for more than just "coupon junkies" - they're invaluable to marketing campaigns, and information collected from their use is valuable UX data. Avoiding the stigma associated with coupon/promo code boxes is another issue entirely.
May
17
comment Do users come back after looking for a promo code?
This is a great question that I'd like to give some of my personal experience on. I've found in two high-volume sites that promo code abandonment is usually due to the shopper looking for the absolute lowest price possible, accompanied usually by the fastest shipping method. If they can't find the item elsewhere, they'll usually continue to buy, which is great for direct-to-consumer manufacturers. If you're up against someone like Amazon, we found that they'll go there (or eBay) if the price is right.
May
8
comment What UX metrics can I get from a web application?
I agree, and this is incorporated in pre-design mode. But are there ways to gather more information post-deployment to help continually improve the product?
May
8
comment What UX metrics can I get from a web application?
UX testing implies (to me) user testing done with a moderator. I'm thinking of things that can be done at the lowest level to solicit feedback from users as they're utilizing the deployed product. Similar to a "Send Feedback" feature, but more descriptive and informative.
May
8
comment Search box must contain at least three letters - how to convey?
Why not hide the search button completely and show when the minimum is met? That way the user will still be inclined to use it. It doesn't necessarily have to be the search button either, just some sort of visual feedback.
May
8
comment When is appropriate to auto play music or video on a page?
Related: ux.stackexchange.com/questions/13754/…
May
3
comment Should users be forced into a responsive design (without the ability to opt out)?
The issue is that a lot of sites aren't presented correctly and fully - many of them just conceal content at different levels. I'm hoping this changes in the future.
May
3
comment Should users be forced into a responsive design (without the ability to opt out)?
@Luke the issue I see is that a lot of responsive designs aren't doing it correctly - and if they're not even getting the concept right, they're not going to know how to escape media queries. We're going to continue to see a lot of this. So, to answer your question, I haven't seen any yet that allow you to break out of the current media query.
Apr
23
comment Is the label orientation on this product a message from the manufacturer?
Someone should email the manufacturer!
Apr
15
comment How can I differentiate Online products vs “Offline” products?
Is this for a retailer or a single manufacturer?
Apr
15
comment How long to keep information for expired accounts?
Too many business concerns with this question, I think - ideally, you'd keep the information as long as possible, at least for analysis and mining purposes. Disk space is cheap, user information is not.