1,792 reputation
822
bio website nicbertino.com
location California
age 28
visits member for 3 years, 9 months
seen Jun 24 at 20:14
________|\____\o/___ AHHH SHARK!

Sep
1
answered Should “Customer Service” be considered a function of user experience?
Aug
28
awarded  Nice Question
Aug
28
accepted What UX metrics can I get from a web application?
Aug
28
asked Most intuitive zoom gesture that isn't tap-to-zoom/pinch-to-zoom?
Aug
13
revised Should users be forced into a responsive design (without the ability to opt out)?
added 743 characters in body
Jun
28
comment Best practice for brand/logo change in web UI
Oh man, that font rendering.
Jun
8
awarded  Constituent
Jun
8
awarded  Caucus
Jun
6
comment How to set up an observation room
Will you be using eye tracking?
Jun
5
answered Help user develop a mental model for version control system
Jun
3
comment Responsive web design for e-commerce website?
I don't think I understand what your concerns are here besides wondering whether or not it should be responsive, which is more of a design question than UX. What exactly are your concerns? How do you think a responsive website would impact UX?
May
21
comment Usability Concerns with Parallax Scrolling
Extended exposure to parallax animations makes me nauseous. Someone should conduct a study on that.
May
18
comment Do users come back after looking for a promo code?
Promotional codes are for more than just "coupon junkies" - they're invaluable to marketing campaigns, and information collected from their use is valuable UX data. Avoiding the stigma associated with coupon/promo code boxes is another issue entirely.
May
17
comment Do users come back after looking for a promo code?
This is a great question that I'd like to give some of my personal experience on. I've found in two high-volume sites that promo code abandonment is usually due to the shopper looking for the absolute lowest price possible, accompanied usually by the fastest shipping method. If they can't find the item elsewhere, they'll usually continue to buy, which is great for direct-to-consumer manufacturers. If you're up against someone like Amazon, we found that they'll go there (or eBay) if the price is right.
May
9
revised What UX metrics can I get from a web application?
edited title
May
9
revised What UX metrics can I get from a web application?
added 143 characters in body
May
8
comment What UX metrics can I get from a web application?
I agree, and this is incorporated in pre-design mode. But are there ways to gather more information post-deployment to help continually improve the product?
May
8
comment What UX metrics can I get from a web application?
UX testing implies (to me) user testing done with a moderator. I'm thinking of things that can be done at the lowest level to solicit feedback from users as they're utilizing the deployed product. Similar to a "Send Feedback" feature, but more descriptive and informative.
May
8
asked What UX metrics can I get from a web application?
May
8
comment Search box must contain at least three letters - how to convey?
Why not hide the search button completely and show when the minimum is met? That way the user will still be inclined to use it. It doesn't necessarily have to be the search button either, just some sort of visual feedback.