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Jan
26
comment Form for inputting operating hours of a business
I like this, though it may tend to get complex if one needs to take into account half hour increments.
Jan
26
comment Form for inputting operating hours of a business
Yes, definitely check with the user to see if the terminology makes sense. Back in the food industry days I'd often work 'split shifts' but I don't know if that terminology also translates to operating hours.
Jan
26
comment How does the perception of website data being insecure affect usability?
But, in general, a web site that clearly had more thought put into the design and user experience is going to be perceived as a higher quality site and, therefore, more secure. But ultimately, your questions are about security more than they are about UX.
Jan
26
comment How does the perception of website data being insecure affect usability?
You've asked 3 questions that probably could have been wrapped up/merged into one.
Jan
26
comment Form for inputting operating hours of a business
Are the hours query-able? Meaning, can people browse the data via search of some sort? If not, I'd suggest using a text area and let people free-form it.
Jan
26
comment how can you improve the appearance of security
Not sure UX can cure paranoia.
Jan
26
comment Can providing articles on security improve the perception users have of the security of a website?
I believe proper news articles inform users of whatever they need to be informed about so broadly speaking, yes, articles on topic x will improve user perceptions of topic x.
Jan
26
comment Studies showing positive user reaction when viewing on that the product is made in a country that they consider to have high manufacturing standards?
The seems more of a marketing question than UX.
Jan
25
comment Present a map of the company locations to establishes trust amongst first time visitors?
As this is a UX site, I'd have to argue that using what people are familiar with is a good thing. People are familiar with Google maps. They trust Google maps. That's not to say another map service might be useful/applicable, but I wouldn't say 'high priced equipment' equates to having to use non-standard map software.
Jan
25
comment Studies showing what prompts users to view the privacy policy of a website that does not have user accounts?
In terms of UX, lawyers should be burned at the stake. But we're typically not given that authority within the constructs of the corporation. So, yea, I'm saying have human copywriters work with the lawyers to write something that isn't 40 pages long and full of legal doublespeak. ;)
Jan
25
comment What are the pros and cons of skeuomorphic design in payment transactions?
@Redandwhite you are assuming I find looking at myself enjoyable. ;)
Jan
25
comment Studies showing what prompts users to view the privacy policy of a website that does not have user accounts?
The privacy policy usually has to do with the data the web site collects, saves and shares with other entities--not privacy between members of the site. To improve the UX of a privacy policy, the best bet is to not let the Lawyers write it, but actual UX-centric copywriters.
Jan
24
comment “Tool” or “target” on vacuum cleaner pedal?
Oh, I can use this for pet hair and mulching wood, too!? ;)
Jan
24
comment What are the pros and cons of skeuomorphic design in payment transactions?
@Simon that's a great and interesting visual, but I'd question a lot of the usability of it.
Jan
24
comment What are the pros and cons of skeuomorphic design in payment transactions?
That's also fairly inaccurate given that a CVC code is located on the back of the card. It certainly looks pretty, but I'm not sure what value it's adding to the process.
Jan
24
comment Present a map of the company locations to establishes trust amongst first time visitors?
@tillinberlin why do you suggest that? I'd consider Google maps completely reputable (and expected).
Jan
23
comment What other UX processes exist other than user centered design?
All UX tends to be user-centered by definition.
Jan
23
comment What are the pros and cons of skeuomorphic design in payment transactions?
I'd first try and determine if it's actually a problem. It may very well be, but my hunch is that in 2013, shopping online isn't a new concept.
Jan
23
comment Best way to add navigation for a site with lots of pages
People likely don't want to navigate 800 pages. My guess is they want to search for something specific. I'd maybe focus on the search angle more than navigation angle.
Jan
23
comment Accessible custom scrollbars?
I'm not sure what type of research one could fine. Maybe there's something out there. The typical argument that I've used is "why spend money to re-invent something that is already there by default, recognizable, and accessible?". In other words, it's going to cost money.