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Aug
20
comment Should you always minimize cognitive load?
@Andy it's not really a anti-spam tool. It's mostly used as a human verification tool to prevent auto-registering accounts. Yes, one could argue that--very indirectly--it helps the user because it helps the developers who in turn can improve things elsewhere. But, in general, it really provides no direct benefit to the user and is definitely a major hurdle in a lot of cases.
Aug
20
comment Should you always minimize cognitive load?
I'd argue the CAPTCHA is a bad example here. It adds cognitive load to the user for no actual benefit to the user. It only benefits the developers who built the site. You could make the argument for the legal disclaimer as well. That's not really helping the user. It helps the legal department. Both make the UX worse. The other two examples are great, though. Good answer overall!
Aug
19
comment Is importance of ease of first use a recognized UX concept?
These are good, though I'd say the term 'unboxing' has less to do with the UX of the product itself and more to do with the UX of the packaging.
Aug
19
comment Which user flow is better for mobile pdf
The problem is assuming pdfs should be a part of a mobile workflow in the first place.
Aug
19
comment On adding fake delay, to, network delays
My concern is that this delay seems to indicate that something is happening, but doesn't in and of itself indicate if it did it successfully. The latter seems much more important.
Aug
19
comment How to determine the value of design
@NathanMerrill yes, in most cases I'd say you're right. That's why the features in those two quads need to be evaluated individually as you go.
Aug
19
comment Why do sites tend to ask members for payment details, even if what they're accessing is 100% free?
Because of reasons that have little to nothing to do with user experience.
Aug
18
comment Is there any conventions for using alternate fonts in user input fields?
When fonts are simliar-but-not-quite-the-same, that's usually a compelling reason to push for a consistent branded font.
Aug
18
comment Is there any conventions for using alternate fonts in user input fields?
The compelling argument would come from branding. So not sure this is really a UX question as much as maybe Graphic Design.
Aug
17
comment Acceptable pleasantry for ending transaction?
"Thank You" seems to be the most common and perfectly acceptable ending to nearly every money-for-goods transaction I've had in the real world. It's not the computer saying "thank you for pushing the right buttons" but rather the company saying "thank you for giving us money in exchange for this product"
Aug
17
comment Is this publisher doing their UX wrong?
sounds about right--especially if this is a startup
Aug
17
comment Radio button best parttern in mobile app
We're struggling to understand the bigger picture here. Any chance you can sketch out the full set of radios? There might be a more elegant solution that radios.
Aug
17
comment Radio button best parttern in mobile app
Why do they have to first select the radio button?
Aug
17
comment Radio button best parttern in mobile app
Can you explain the larger context here? It's hard to understand the need to select a radio button to activate a drop down.
Aug
16
comment Is this publisher doing their UX wrong?
You seem to know the answer to this already and, as such, this comes across more of a rant. A valid rant, mind you.
Aug
15
comment Why not allow numeric fields to do arithmetic computation?
Not desirable is a valid point, but it certainly wouldn't interfere at all with people that wouldn't find it desirable. There is one scenario where I can se this not working as well and that's mobile, where you often want a custom keyboard to appear for numeric input...which often does not include the operands.
Aug
15
comment Best term for typical blurry/fuzzy ground?
I don't think this is a UX question. Maybe a Graphic Design question, but even then, the answer is likely just "textured background"
Aug
15
comment “Floating labels” vs “Fixed small labels” on the the web?
Thanks! I went ahead and added the image in case the link dies in the future.
Aug
15
comment Why is sugar not in a shaker?
That said, note that sugar also does not have brand loyalty, so I'm not sure your theory holds up as well. Yes there are a lot of sugar substitutes out there, but they are all actually different products--not different brands of the same product. And that sweeteners come in packets doesn't mean sugar couldn't remain in a pourer--in fact that is a not-uncommon scenario in a lot of diners and coffee shops.
Aug
15
comment Why is sugar not in a shaker?
One could argue 'capitalism' is the answer to every "why is this consumer product the way it is" question asked on this web site. :)