568 reputation
19
bio website
location Perth
age 24
visits member for 1 year, 8 months
seen Sep 12 '13 at 4:19

I am the single point of contact for User Experience within an IT department in an oil and gas company.

I fulfil multiple roles including usability testing, field studies, interface architecture and prototyping, graphic interface design and design lead and implementation.

I am currently trying to increase awareness of the need for UX integration within solutions delivery and prior to the development process.


Apr
9
comment Best way for sign up process after invite
It depends on how you shape the jump point from the email to the app. If the link is shaped in such a way as to say 'sign up for our app', or 'start using our app', anything that gets in the way of those goals is poor UX as the user will not be interested in trying out the app first. However if you shape the email to say 'try out our app', then it makes sense to give them a demo. Maybe give them both options in the email? "try our app or sign up right now"?
Apr
8
comment Do “add” or “edit” functions need a confirm button?
This is great for expert users, but has a high learning curve and low security for beginner or casual users. You should maintain keyboard short cuts but provide obvious cues for new users.
Apr
8
comment Do “add” or “edit” functions need a confirm button?
To Dave, this could be frustrating and annoying if this is an application that single users use frequently to undertake repeated tasks, especially if the item is small and easy to re-add
Sep
6
comment Should wireframes or functional requirements be created first?
I am really looking forward to a comprehensive answer to this one, preferably backed by industry experience and examples
Aug
27
comment What's the best position for the global navigation of an application within an intranet site that has its own global navigation?
It's not really relevant as this global nav doesn't 'tie together' separate sites that look completely different. Also it doesn't address this specific question
Aug
25
comment Is Apple's or Google's meaning of the three-horizontal-bar icon more popular?
It's great to ask how the item is used in the majority of cases, but don't forget to test test test :)
Aug
23
comment What's the best position for the global navigation of an application within an intranet site that has its own global navigation?
Yeah it is a very clear visual distinction, I might upload a pic to demonstrate the difference. Also i think it's clear that the home and home buttons take you to different places due to the visual distinction, though I may be wrong.
Aug
23
comment Why would you only show a survey to one in (n) visitors?
+1 this answer excellently supported & well articulated!
Aug
22
comment Is a usability study on just a newsletter effective?
I agree with the qualitative study bit, but how else would you conduct a qualitative study other than setting tasks for users to complete?
Aug
21
comment Why don't Facebook and Google+ use face recognition tools for user profile pics?
is that what you feel or what users feel? Have you done tests around this? I don't think that a social network full of celeb faces or fake faces would feel more secure
Aug
20
comment With infinite scrolling, do scrollbars still make sense?
I'm not saying it's bad, I'm saying that they've learned this behaviour and it no longer impedes their experience as they understand this function. Your question was: is there a need for a scrollbar in 2012, if there is, how should it look like (including fallbacks) and if there is not, what should come instead? Why, why not? and my answer was: absolutely scrollbars are required, and this is irrespective of whether they are browser or jscript added scrollbars. Additionally the scrollbar mechanic should not be modified since users understand it. I'll update my answer.
Aug
20
comment Counting Clicks vs. Path Deviations
yes absolutely.
Aug
20
comment With infinite scrolling, do scrollbars still make sense?
I already gave you an example solution - the facebook timeline. Also just because you 'feel' the combination is bad doesn't mean that it is. Users are used to this combination now. If you think it is bad, show this with some user tests. The context given is not enough - gallery or image sharing sites may still have users that have different goals or who use the platform differently to other image sharing sites. Some users won't care since they don't want to browse every image in someone's 3000. Or some might want to view images from a particular time period, in which case facebooks idea works
Aug
20
comment With infinite scrolling, do scrollbars still make sense?
sorry are you user testing g+ image galleries? Or are you creating your own? Either way, what are your users' goals?
Aug
20
comment With infinite scrolling, do scrollbars still make sense?
@aadaam I'm not hugely familiar with google plus, but it depends on how users use the platform. What would they be looking for if they needed to scroll a large way back? Would you be able to fulfil their needs with a search or sort/filter? If I were google I'd do a field study - observe users using the platform - and determine how they use the scrollbar and what we can implement to make it easier for them to do whatever they're already doing. Remember the foundation of usability is empirical data - without empirical data even if you're an expert you're still just making an educated guess.