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visits member for 1 year, 11 months
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I became a guerrilla UX fighter back in 1995.

Me in my guerrila days

I've been underground for many years, but recently decided to ditch the Kalashnikov, get out the trenches, and take a more formal approach to the topic.

Currently taking an MSc in Human-centred Interaction Design at City University, London.

I specialise in complex system, cognition and aesthetics; my current role is a UX/Product designer.


Jul
10
comment User options - selecting the right control based on the number of options available
This one will be hard to answer without more details - sometimes a radio group of 5 options is the right solution, sometimes a dropdown. How often users switch? Where in the interface the options show (is space an issue?), etc.
Jul
2
comment Is there a better way than zebra stripes
This answer is nearly as good as it gets. I just feel I should add that zebra-striping is essentially an implementation of Gestalt's law of enclosure. From visual design perspective very pale, low-contrast background will do the job - both in the OP image and the one on this answer you could argue that the grey raws can be toned down yet achieve the same effect.
Jul
2
comment Close button place depending on OS
"one of the points of creating a web application rather than a native application is for cross-platform portability" - I see where you're coming from but this is a dangerous argument. Following this logic, a Save keyboard shortcut on a web application should always be CTRL-S even for Mac users who use CMD-S. Portability should follow usability, not the other way around.
Jun
26
comment Forms: pattern to create/convey dependencies between fields?
Also, any one can use a line of text. Making this interactive would require users to learn how to achieve such task.
Jun
26
comment Forms: pattern to create/convey dependencies between fields?
Have a look at this image showing a simple equation in a graphical form (quite a bit of genetic AI uses this type of notation). You are probably to end with something similar to the graphical form on your interface (replacing the * and + signs with AND and OR). I'd ask myself which notation is clearer - the graphical or the plain textual one?
Jun
26
comment Forms: pattern to create/convey dependencies between fields?
I can totally understand, but it's worth remembering that sometimes a (visual-)verbal form is easier to interpret than a pure visual one, and I suspect that such might be the case with logic. One visual solution would be to allow users to select questions, group them, apply a logic operator (AND or OR) than ditto for the groups - essentially creating a visual hierarchy. But doubt interpreting this would be easier than a simple logic line of letters and brackets.
Jun
25
comment Forms: pattern to create/convey dependencies between fields?
I can think of various ways to achieve this, but if honest (and considering a really complex logic some may wish to have), I doubt any will be better than simply providing a test field to type in the condition as they would in a programming language. For instance, the pass condition field may have the value A and B and C and (D or E or F). You can obviously go further and provide more natural syntax like so:A is correct and B is correct...
Jun
18
comment Organizing UX bookmarks folder
This question appears to be off-topic because it is not really about user experience; it's about organisation of articles, and many opinions may appear here, with no definite answer.
Jun
18
comment Visual feedback of “no new data” after pull-to-refresh
Here's some interesting theory to why people do this, and possibly why providing a feedback may not help here.
Jun
18
comment Does anyone have statistics on usage of the Kano Model?
Just out of interest, how exactly do you se the model?
Jun
18
comment Information Architecture and Navigation
I don't really understand the setup. In IA terms, the hamburger usually reveals the 'hub' in a 'hub and spokes' navigation structure. As such, the menu revealed by the hamburger is, in essence, the 'home screen'. I fail to think of a mobile app that has both hamburger menu and a home screen. Or do I misunderstand what 'home screen' mean?
Jun
5
comment Drop-down menu navigated using hand gesture
The question is unclear, could you please elaborate a bit? Also, when you say hand gesture, what do you mean?
Jun
5
comment Should search results link to a document or a section within the document?
I'm not sure I understand. If I search for "elephant", I want to be taken to "elephant", not he section or the document which will mean I have to still search for "elephant". What am I missing?
Jun
5
comment Does it matter how many users use a feature for it to be implemented?
I totally agree. Why was this downvoted? It's a good and relevant answer.
Jun
3
comment Type on image vs. type on standard background
What do you mean by image and what do you mean by background? An image can have far less visual details than a noisy background. And what do you mean by standard background?
Jun
1
comment Should I hide a potentially off-putting section of my sign-up form?
Well, then it really depends on the context (which is still quite vague). If users get annoyed or upset, putting things at the end can only increase their dismay, as they will feel they have been tricked. I suspect there is no clearcut answer to your question - you really need to run some A/B testing and analytics.
Jun
1
comment Should I hide a potentially off-putting section of my sign-up form?
Not sure what you mean by "the misleading nature of taking advantage of loss aversion?". It's just that averting loss is an observed part of our behaviour. Kahneman definition is largely behavioral economics focused, and is (some will argue by large) the popular one for loss aversion. So I just felt I needed to clarify whether it's Kahneman definition or the more general one.
Jun
1
comment Should I hide a potentially off-putting section of my sign-up form?
I know that this wasn't actually asked, and that perhaps it is not within your control. But a 10-15 minute form is extremely demanding on users and likely to have a high exit rate unless what you're offering is super-duper critical to users and there are no alternatives (channels or compatitors). To give a personal example, when I tried to get an online quote for insurance, a particular site asked so many questions, that after 10 minute I decided to abandon and call them instead. As it was outside working hours, until this day I haven't called.
May
30
comment Live Chat - Contextual vs. Persistant invocation
Hmm.. not quite I believe? It depends on your particular case. Are you 100% sure on which pages the live chat feature will be needed?
May
29
comment What sort of control should I use instead of a knob?
There's probably more than 5000 audio plugins that use knobs, and perhaps 100 times as many people happily using them, which may not be as unintuitive as you may think. The mouse gesture is the same as with a slider: click and drag. Knobs often take less screen space, yet often offer a bigger handle than a slider, requiring less motor accuracy. The affordance may not be as clear-cut as with sliders, but is hardly an issue - how else can you interact with it? You can always change the mouse cursor to up/down icon.