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visits member for 1 year, 11 months
seen 20 hours ago

Jul
11
comment “Right arrow” meaning for blind users
Why not just add aria-haspopup="true" to your top-level items?
Jan
14
comment Should I auto-save a user's credit card information?
@CodeMaverick: Subscription does not imply that credit card numbers are saved (or at least, not saved by the website). Payment processors usually support subscriptions without requiring the website to resubmit the credit card number on each renewal.
Jan
10
comment Should my app's volume control be synchronized with the system or have its own range?
In my opinion, some apps that play sound should be synchronized with the system and some should have their own range. I don't believe the answer is absolute.
Dec
20
comment Evidence that requiring registration using facebook/twitter/google on a public terminal increases abandonment rates?
@JamesJenkins: The OP specifically asked for real evidence that public devices should avoid asking for registration. Unfortunately, I don't have any such evidence. It's possible that UX experts came to the same conclusions I did and saw no need for a study specific to public venues. More likely, I just am unaware of such studies.
Dec
20
comment Evidence that requiring registration using facebook/twitter/google on a public terminal increases abandonment rates?
@JamesJenkins: Just Google "shopping cart registration increases abandonment" (sans quotes). Support for this claim is ubiquitous. One of the most well known examples is probably The $300 million button.
Dec
11
comment Should my app's volume control be synchronized with the system or have its own range?
What is your app?
Sep
25
comment Is there a standard when it comes to using the eye open, eye closed icons to show/hide something?
@JonW: Well, at least it was well received by Nielsen. See last paragraph of nngroup.com/articles/stop-password-masking
Sep
25
comment How can I display a tri-state button that displays the current state?
With a spinner control handling a limited range, it doesn't strike me as unreasonable for [MAX]+1=[MIN] (and [MIN]-1 = [MAX]). Physical spinners work the same way. This is common in spinners used to specify time. As for left-click=forward, right-click=backward, I have encountered interfaces (3-state grid puzzles) where this was in use. It was legitimately helpful, but only because there were so many individual "buttons" that double-clicking each button was painful (and to allow right-click drag for multi-button toggling).
Sep
17
comment What is the best compact chart format for a binary value over time?
The example you made in paint is largely identical to Amazon's AWS Service Health Dashboard, though Amazon has a separate copy of the current day's data at the top. This allows faster access to detailed current status information, as that's usually more important than historical status information.
Sep
16
comment “Locked” and “secure” icons in one interface
@SeToY: I don't like that choice. Too many users interpret a "lock" icon to mean "Secured."
Sep
11
comment Users keep missing an important page element
A better example would be the new Google Play store. They recently redesigned it as a one-page site. I agree with Lucia that removing the extra back button may be a good idea; I definitely am hesitant to trust the browser's back button when a site already has a back button, especially on ecommerce sites. However, I much prefer it (since using the browser's back button means that my browser knows what is going on, and because I have keyboard shortcuts and mouse gestures for doing so).
Sep
11
comment Users keep missing an important page element
Give up all hope of convincing your users not to use their browser's back button. No matter what you do (this includes telling users not to), many of your users will use that button. The user will be more familiar with their browser (and its back button) than with your site (and its back button), because the user's browser usage is a superset of the user's usage of your site. I congratulate you on making the browser back button work properly. This is a positive step for usability :)
Aug
27
comment How to explain that a data is only in localStorage?
"Your data is being stored on your computer." But telling them the data is on their computer doesn't really tell them how dangerous it is to rely on it. I would rather just say, "your data is not being saved," possibly with a dialog explaining what that means. That gets the most important message across to the user: that their data might be lost.
Aug
27
comment What to do for slow autocomplete?
@Someone: You might also want to ask for technical advice on stackoverflow.
Aug
27
comment What is the best way to bring your old users to your new site?
Jared M. Spool would argue that subtle evolution causes much less user backlash. A safer approach is to very slowly change any public-facing behavior (though massive back-end changes are fine, if invisible to users).
Aug
14
comment Have there been any usability studies for finger signing on mobile apps
I'll intermittently "fail" to produce an adequate signature when signing on a virtual clipboard. "Failing" to sign a document doesn't really have much of an impact (neither the user nor the recipient of the failed signature minds that it is "wrong," as it's still a legal signature. So, I'm not sure if the size really matters. Thus, I can't imagine that size has an impact on failure rate, but I suppose it might impact completion time.
Aug
14
comment Designing a password/authentication system usable for young children in a classroom
For point 9, Nielsen would say not to mask.
Aug
13
comment Should the Wall Street Journal's form for emailing an article have the “send me a copy” box checked by default, so the sender also receives a copy?
If UX can't make a decision on this issue, the marketing folk will respond, "we like sending email to users. Since, for once, the UX folks aren't raining on our parade, let's send it by default."
Aug
13
comment Should the middle mouse button close tabs?
Should the middle mouse button close tabs? Yes. Do most users expect that behavior? I'm not sure, but the ones who don't are not middle clicking on tabs.
Aug
8
comment How to make font that clearly distinct “b” and “d” without sacrificing legibility
Maybe a dot in the middle of the d (like Source Code Pro's 0)? It would probably take a while to get used to it, though.