938 reputation
29
bio website
location
age
visits member for 2 years, 4 months
seen Oct 28 at 3:09

Dec
24
comment Is “chars” a universally understandable abbreviation for “characters”?
@MarkGavagan: Most users who see a limitation on letters within a form field will assume "letters" includes all characters, rather than only letters. You'll occasionally get a user who complains, but this is more often due to pedantry than confusion. A possible exception might be for physical services like embossing and drawing (in which case a user might expect a space character to be free). I think "letters" may, in fact, be more understandable to users than the word "characters," as it's a more common word.
Dec
24
comment Is a private messaging system really necessary?
You're asking to replace an existing feature, which users use, with a new feature that isn't as good. You've presented excellent engineering reasons why this is a good idea, but have not offered any compelling UX reason to do so. I think this change will hurt your users, but the cost-benefit may still say you should make that change. Still, I think that 20% figure is suspect. I would ask instead this question: What number of users have visited the site site in the last 60 days? How many of them have used each feature? It's useful to know how many users a change impacts (and how much).
Dec
24
answered Is a private messaging system really necessary?
Dec
20
comment Do iOS / WP users recognize the Android share icon?
Honestly, I'm not sure if the arrow is necessary, either. That said, many users will associate an envelope with "e-mail this to someone", rather than realizing it also provides support for tweeting, liking, etc.
Dec
20
answered How do you deal with very long dropdown values?
Dec
17
comment Is speed the most important factor in mobile applications?
LinkedIn stated explicitly ( webpronews.com/… ) that they prioritize speed over ease of use.
Dec
14
comment Why is Google's “I'm Feeling Lucky” button still next to the search bar?
It isn't completely useless. It works fine if you disable javascript. Personally, I added an "I'm feeling lucky" search accelerator to my browser. I admit that both of these reasons apply to only a tiny minority of users.
Dec
11
comment Should we use a sound/jingle when users arrive on our site or open our app?
Also, many users browse the web while listening to music and prefer their browsing to be silent.
Dec
10
comment How to handle “forgot password” when user has not confirmed email?
A minor cheat: If a user clicks "forgot your password?" on an unconfirmed email, the account should switch to "confirmed" once the user resets their password (since they did so using a link within the email you sent them).
Dec
6
comment Is it ok to style a label as a link to “trick” users into hover it?
Screen readers will probably do a better job handling <abbr> than qTip2.
Dec
5
comment Which is the correct way to implement faceted search filtering: links vs checkboxes?
For bonus points, make search queries bookmark-able.
Nov
29
comment Have controls fade out on scroll?
@AndroidHustle: Android Opera handles this problem by just hiding the addressbar on scroll, and using a panel in the bottom corner that can be opened on touch. As an aside, Android 4.0 apps should not use a "menu" button, though that would otherwise be the obvious way to restore a control panel.
Nov
8
answered How should I determine where to place an application version number?
Nov
8
comment Conveying keyword connection to user
Try visiting some shopping sites (e.g., Amazon). Being able to filter into categories and attributes is pretty common. As for going up, use breadcrumbs.
Nov
8
comment Representing how many you have with how many they want
@BenBrocka: Item A could be an icon instead of text. Though one item per row means less room for items.
Nov
8
comment Representing how many you have with how many they want
Personally, it drives me crazy when people use have/want instead of want/have.
Nov
8
comment Long pages vs more pages
The strategy to avoid the validation issue you mention is an accordion that validates each step: ux.stackexchange.com/a/24190/16833 . That answer also links to some interesting results in an experiment comparing conversion rates with accordions as compared to multi-page forms.
Nov
7
comment Forcing users to update software (or at least make them work not to)
I think I reboot my Mac less than once per month. Rather than shut it off, I just put it to sleep. I'm sure many laptop users do the same.
Nov
7
comment Forcing users to update software (or at least make them work not to)
Many users almost never restart their machine, so this mechanism is less effective in the case of an OS.
Nov
7
comment Forcing users to update software (or at least make them work not to)
That's even more annoying than the existing feature. Now it bothers me every 30 minutes.