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Mar
26
comment Maximum set of stairs users are willing to climb before needing an elevator
@André: let's not mix usability with accessibility. Being able to handle disabled people is an accessibility issue. Usability is - and always was - a key issue in architecture, from mundane things - height of a basin for handwashing - to overall design things, like height of floors. On a sidenote, I believe, living in a place is the original user experience design, you have to deal with so many things... For details on architectural usability, refer to Alexander's A Pattern Language / A Timeless Way of Building, a required textbook in some architectural schools.
Mar
13
comment Is this a Mapping or Visibility issue?
Affordance is when you don't know how to deal with a certain appliance: do you need to press it, to pull it or turn it? In case the trick is to pull one of these while it doesn't seem to be pullable (eg: no outer edge or texture to pull with), then yes, it's also an affordance issue. Mapping is when you don't know which lightswitch is for which light, as it's outlined in Norman's Design Of Everyday Things.
Mar
13
comment How to avoid hiding the region of interest with the finger?
Good question, do you plan to put anything there? :) Perhaps you could calculate the "angle of attack" from the first few movements of the finger...
Mar
12
answered How to avoid hiding the region of interest with the finger?
Mar
12
answered Is this a Mapping or Visibility issue?
Mar
11
comment How to improve this retro CLI web app ux?
hmm... it's one thing to be faithful to age, and another thing to be usable. The 80s style of working was - as AS/400 basically hardcoded later - "menu-form-menu" duality. compared to that, a command line interface of select it 1<enter> select pkg "mypkg"<enter> add ap "do the thing"<enter> might be better for advanced users, think of a UNIX userland. Perhaps a combined prompt + (text) GUI like in total commander could work? I've found old UNIX command-lines more comfortable for advanced users than 80s TUIs simh.trailing-edge.com/software.html
Mar
8
answered How to improve this retro CLI web app ux?
Mar
8
answered Wizard UI / Sequence Map. Skipping a step
Feb
16
comment Advantages of integrating chat and messages
@Geraud.ch: the concept still isn't clean I guess at Facebook. Regarding SMS-style usage: SMS is a strange beast as it regards presence as ubiquitous, that is, an SMS user is like Schrödinger's cat, both available and not available at the same time. The "seen" solution is a good call. However, I guess you agree that you are surprised when you get a mail-like long writing to your phone this way and you take it a bit rude when someone answers a short line without greeting or signature to a mail. This is what this mix causes, and we were talking about mixing the two channels.
Jan
20
answered What are the Best Practices for Server Side Tabs?
Dec
28
answered How would you create and validate personas for something that is not a person
Dec
28
answered How to showcase UX work?
Dec
17
comment What is the best way to approach usability testing an intranet?
The question was about "best way to approach intranet usability testing" and my answer was that the best approach is an informal approach in this case. This is an opinion, based on personal experience and professional agreement, shared between the users I've worked with, the client of that particular project, and some UXers I've spoken about the issue and had similar projects already - it's not a fact however, you're correct
Dec
17
comment What is the best way to approach usability testing an intranet?
@Andrew: I don't agree in general that formal usability testing in formal environments brings better results. I do agree that formal methods are important, as a checklist on what should be looked for. Yet I also believe a formal setting has a research bias: you have to watch your users in an as informal environment as possible. Early stress tests with blood pressure/pulse meters were unreliable, as it made people uncomfortable. So I opt for a more informal, friendly "interface" towards the user when doing the testing, rather than making sure everything is lab-clean - reality isn't.
Dec
17
comment Are increase and decrease arrows redundant on scrollbars?
@Henry: no, I guess she does scrolling on a vertical way, but never uses sliding controls, like, sidewise scroll ("swipe") to go to a different menu, or sliding locks, etc.
Dec
16
answered Are increase and decrease arrows redundant on scrollbars?
Dec
6
awarded  Nice Answer
Nov
23
awarded  Nice Answer
Nov
23
awarded  Good Question
Nov
12
answered Research on Walk-up-and-use systems