2,041 reputation
519
bio website tomharrop.com/cv
location Manchester, United Kingdom
age 27
visits member for 2 years, 1 month
seen 8 hours ago

UI/UX contractor currently working in Manchester, UK on government project for French international transport/software corp


2d
comment Do users notice “don't show this again” checkboxes?
+1 for the page shifting, especially frustrating on mobiles!
2d
comment Do users notice “don't show this again” checkboxes?
Apologies for not answering the actual question, it's a little difficult to know whether the "discard this message" would be noticed without seeing the layout of that error, if you have a wireframe of that it'd be good to see! :)
Jun
10
comment How can I make monochrome icons work?
@agweber - yes, agree it's not ideal, but too few people are dogmatic about their improvements. Being more humble and allowing people to revert is better than that, IMO. You just have to see it as temporary - almost like you're in BETA mode and people are testing for you. On www.trafficengland.com there is BETA mode which you voluntarily go in to, which is possibly too far the other way
Jun
10
comment How can I make monochrome icons work?
That's a great idea, allowing people to go back. Why don't you set up analytics, leave it a while, and see how often people revert? I reckon you can still have nice minimal (dare I say it metro) style button with colour, but first see how many people revert back - might not be as many as you fear!
May
2
comment Iconography for verbatim vs. paraphrase
Hi Alex, we do have colours too but there are a lot of them floating round so I'm hoping we can choose icons to help the cause alongside the colours. +1 for the road signs example - hadn't though of that before even having spent 2 years working as UX Lead on traffic management software!
May
2
comment Iconography for verbatim vs. paraphrase
Hi Nick, thanks for the answer. Colour is already being used to looks like the solution the designers are using is about right!
Mar
6
comment Which colours to expose users to at the beginning or, during, and at the end of a shift
Thanks for your answer @Pdxd - we've implemented theme changing and the idea is we make themes related to films etc to add a bit of personality. I like the idea of the sky colours - might get that one made and leave it running all day and keep checking - cheers!
Feb
27
comment Touchscreens in car consoles
Good point @Dar - there's a big difference in the target market for after market systems. People only opt-in to those, so whilst some (you or I) might find them easier to use and a better user experience others (our Grandparents) might find them more complex. This is fine, as the manufacturers are simply choosing to not sell in to those markets. In the scenario one cannot decide on the infotainment unit all tastes must be catered for. Paul raises a good point and the quote is spot on. Solution? Maybe we can be offered opt. B software on our opt. A units?
Feb
26
comment Touchscreens in car consoles
@Paul - completely agree with your summary there. Automotive looks at the consumer mobile device world with it's cool product videos and cult following and thinks "I want to be like that" - the Audi system in my previous car was completely non-touchscreen. It had a clickwheel and a set of contextual buttons whose values were on screen. Perfect! Your point about looking away is spot on. "Hey TJH, hows your Tesla?" "Oh actually, Paul, I crashed it and lost my legs because I was using a touch-screen web browser at 100mph! Oops!"
Feb
26
comment Touchscreens in car consoles
@Paul I hate to sound like a prude but I think multi modal inputs are the best solution for now. The tactile feedback and lack of requirement for a certain level of dexterity make it the closest thing to a panacea. This concept looks ace and could be further developed. The guys where I used to work are developing some ace stuff but I don't think it's as ground breaking as the people who like this are going to hope for! :)
Feb
26
comment Touchscreens in car consoles
Thanks @RogerAttrill - I've got an amazing idea in my head now to film it in a zombie apocalypse setting using a Merc G-Wagon :) Gunshots instead of calm music! :)
Feb
26
comment Touchscreens in car consoles
P.S. not everybody has 3 fingers...
Oct
9
comment Testing OK/Cancel buttons
Thanks Julia, I'm actually looking for info relating to the testing of the buttons. I have seen that page though and it's very good. If it hasn't already been posted consider posting it on ux.stackexchange.com/questions/1072/ok-cancel-on-left-right
Oct
4
comment What should be ideal date on calendar icon?
Agree with @DA01 if I'm honest. I think it's only pedants who would notice and we all work in UX already!
Oct
4
comment Testing OK/Cancel buttons
Thanks for the informative response, Michael. Do you know of any good tools I can use to record the test that might help with measuring response time too?
Oct
4
comment Testing OK/Cancel buttons
Excellent points - in this case I've actually changed all the buttons from OK/Cancel to more descriptive exactly the same as the examples you've given, e.g. Save/Cancel, Confirm Delete/Do not delete etc. - but a well raised point all the same!
Oct
4
comment Testing OK/Cancel buttons
Excellent comment, +1, and will update the question with info requested.
Sep
27
comment UX style guide techniques
+1 for real world examples
Sep
25
comment Floating submit/cancel buttons
possibly confusing wording, I must admit, but what I believe may happen is the users might not fully understand the size/length of the entire form and think that the above-the-fold items are the only ones
Sep
24
comment Is it good practice to force users to give us their email address before showing them our site?
Brilliant link, worth a read for any UX person who works with web