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  • 0 posts edited
  • 2 helpful flags
  • 181 votes cast
Aug
16
answered Is this publisher doing their UX wrong?
Aug
14
comment Is there any reason to send “no-reply” emails?
I guess when a company sends thousands of invoices a month, they don't want replies to all of them. And with real sender address the mailbox would be filled with "out of office" replies and "thank you for your invoice". If I receive an invoice with problems, I usually call directly to the company who sent it, email might not reach them in time. And usually it says in the invoice that "if there's problems, call us immediately". And I still prefer talking with real people instead of machines.
Aug
14
comment Is there any reason to send “no-reply” emails?
Since I've been working with automated no-reply -emails quite a lot, I like your answer. We recommend our customers to use no-reply addresses to automated messages from our products, but some customers want to use their real customer service email as the sender of automated messages. And usually quite fast they want to change the address because of excess spam, when people answer to "reset your password" -messages (etc.) with "thank you" or something else stupid, which creates new tickets to the customer service.
Jul
5
awarded  Yearling
May
30
comment Why is Google using a (new) 2 step Gmail sign in process?
I don't like it. It seems to show my real name in the second page after entering the email address, and "my" profile picture (which seems to be taken from a Youtube video of mine), and I couldn't find a place to change that behaviour. It's nice that it prevents phishing, but it also reveals everyone my real name after inserting my email address. (for me they are the same, but for some they might not be, so now you can get the real name of sexy_grill89@gmail.com (if that would exist))
May
17
comment Is social register enough or should you always add regular register method?
I'm with you on this one. I guess I'm missing quite a lot of stuff, since I'm not using all major social medias, but then again I can't miss stuff that I don't know that exist. I prefer basic registration methods for anything that interests me.
Apr
20
comment How to convey: “don't move until the task is done!”
In Finland the card readers in public transportation have three lights (green, yellow, red),a sound signal, and a text screen. Green = all good, Yellow & Green = good, notifying for money / period running out soon, Yellow = problem, Red = problem, no money / time, error... too bad some times there's no response at all for your card, and you need to hand it to the driver, who tries to hold it properly and finally lets you in if it doesn't respond...
Mar
11
comment Are dial format speedometers more effective than numeric speedometers?
@jamesqf Atleast Volvo has the adaptive digital display, in which you can select which gauge is the biggest and what does it show (great for speeding when you put the RPM meter in the middle...) youtube.com/watch?v=ckC-2hOZc_Y
Mar
10
comment Are dial format speedometers more effective than numeric speedometers?
And since my 5 minute edit time just went past on the previous comment, here's another document (36 page pdf) about the development of speedometer dials (has some of the same points noted about dial speedometers giving more information than just one exact number representing the speed): epublications.bond.edu.au/cgi/…
Mar
10
comment Are dial format speedometers more effective than numeric speedometers?
Here is an interesting text on speedometer design and why it works better compared to just a numeric screen: blog.visual.ly/speedometer-design-why-it-works
Mar
10
comment Does adding a click count next to a hyperlink enhance the user experience?
Good answer, many news sites use "hot topics" / "most read topics" section on their site, and sometimes when I navigate to any of the links I wonder "why the h*ll is this a hot or most read topic?"... if people click on an "interesting" link, it might still not have that interesting content behind it. Not always a good thing as you pointed out.
Jan
21
revised Should passwords expire?
Updated few main points.
Jan
20
answered Should passwords expire?
Jan
20
awarded  Caucus
Jan
7
comment How to tell a user that they are looking at an example? “for example”, “sample”, “i.e.”, “eg”
Having the placeholder text inside the input field is not good for user experience. 1. It disappears when user is filling, so it's hard to remember what user is filling (and if user is using TAB to move inside the form and the field clears when he TABs into it), 2. users use eyetracking to scan for empty fields, so it's harder to find unfilled fields from fields with placeholders... etc. not good.
Nov
28
comment Best position for 'Add Contact' button?
Perfect. Go Gutenberg!
Nov
28
comment Is this a right position to place “See more” button on the top of particular section in “Google Store”?
No, it is not right position when it confuses the users. It should be visually clear to what section the button belongs.
Nov
20
answered How to solve problem showing too many fields in a form?
Sep
12
comment Is user stupidity reason for bad UX?
I guess I can't re-word this question better at this time (since I'm drunk). But with this question I was trying to find some constructive feedback based on experience against bad UX that is only based on the phrase "users are stupid". Because I know users aren't stupid (ok a small percent may be, but not most), so defending bad UX with that phrase gets me disappointed on everyone else but the users. I guess quite many got my point in some way, since there's some really good answers here. My intention was not to rant in any way, I guess my wording could use some adjusting.
Sep
11
comment How many questions is too many when profiling a user?
We did just build a thing like that, but it was released last week, so there's really no data to provide from that. Atleast yet. Not going too much into the specs, but we have it so that the user can decide how much detail he/she wants to provide. So to have perfect fit the user might need to provide more details. It's win-win after that effort.