1,626 reputation
319
bio website markdehate.com
location Metro Detroit, MI
age 32
visits member for 2 years, 5 months
seen Nov 24 at 14:41

I'm a UX Designer focusing on improving big, complicated web applications. I do a lot of wireframing, user research, and usability testing.

I also run a blog on usability in gaming, That Game's UX. Check it out!


Nov
3
comment Multiple methods of navigating backwards from a web app's detail page
Good points. In this situation, it's a completely new page.
Oct
13
comment How to perform user research on application help/documentation?
@Patrick That's a good suggestion. In this particular case though, the architecture is such that it's hard to gather usage logs across all customers of this application. But that would certainly be beneficial information to have.
Sep
18
comment Handling effective date ranges with no start or end date
Yep, @JimmyJunior is right on.
Sep
9
comment How to perform user research on application help/documentation?
@Blam yes, we do have a help desk
Feb
28
comment How worried should I be about action consistency across multiple pages?
Thanks for the answer - it's a good point, I would definitely be introducing some inconsistency in the system. @TheSaleni - I could do some kind of expandable table row pattern, but as PatomaS indicates, a straight-up editable table won't exactly work in this case. Good thought though.
Apr
12
comment DropDownLists becoming TextBoxes - Should the user be able to go back?
+1 for not having a dropdown. Users aren't going to read the dropdown options to help make their decision, and there's no concern for mis-spelling here, so a dropdown is only making the process harder.
Apr
2
comment Humor on the deathbed
Clearly you haven't had the pleasure of using Ticketmaster before... =)
Mar
27
comment Desktop applications with no toolbars
+1 on representing new users and discovery. Expert users are always new users at first.
Mar
25
comment Which one to use in printing: CW or CCW rotated vertical text?
Doesn't two or more lines of CCW text equally violate normal reading order? Two lines of CW you're reading top-to-bottom but right-to-left. With CCW, it's left-to-right but also bottom-to-top.
Mar
22
comment Calendar recurrences on the last day of the month
Good question - no it does not ever tell you that.
Mar
21
comment Security issues if not forcing a user to sign up
No, I said I don't disagree with the security concerns. I edited my answer to remove the pesky and unnecessary double negative.
Mar
12
comment Which way should be “on” for a switch?
I agree, but wonder, would that feeling be backwards in right-to-left cultures?
Feb
27
comment Showing progress for a long many-step process with a discrete progress bar?
Maybe my example is misleading...I don't know how long each step will take to complete. I know some are longer, and some are shorter, but not enough to be able to put a time on it. The time in my example represents elapsed time for the current step.
Feb
27
comment Showing progress for a long many-step process with a discrete progress bar?
They mean something to the user only in relation to how long they take. So, users probably know to expect that certain steps may take forever to complete.
Feb
14
comment Enterprise Social User Interview Questions?
I would recommend checking out some of the Nielsen Norman Group's intranet reports. This is the whole series: nngroup.com/reports/intranet-usability-guidelines. How to do research (although it seems to be focused on usability studies, which you don't want to do): nngroup.com/reports/intranet-research-overview. And about social features: nngroup.com/reports/intranet-communications
Feb
13
comment What reason could Nintendo have had for putting the A and B buttons the wrong way round?
Hmm, I suppose that's true. Thanks for pointing that out.
Feb
12
comment What's the best way to conduct user research at a trade show?
Yes, just using it as a method of gaining contacts is a great idea.
Feb
12
comment What's the best way to conduct user research at a trade show?
The "Extremely Rapid Usability Testing" article is an amazing resource, thanks! (and the rest of your answer is good too!)
Jan
29
comment Adding a state to a control that indicates a row hasn't been saved yet
Good point about the button maybe being a little bit misleading. Thanks!
Jan
29
comment Adding a state to a control that indicates a row hasn't been saved yet
Great points, particularly about the whole page is the thing to save. The only reason behind wanting an unsaved indicator is to make sure users know that they need to save the page - otherwise, there's no visual distinction between rows that are approved (saved) and ones that are going to be approved (unsaved).