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Aug
26
comment web design function / navigation / action
Can you show us a screenshot of the screen you're dealing with? The choice of navigation highly depends on the context.
Aug
21
comment Inline table edits: how to make it quick to edit?
Yes. This is ultimately the experience the users are looking for. However, for my current use case, due to complexity of the data where the state of some fields are dependent on others, it takes quite a lot of effort to track all state changes to effectively handle undo/redo. Error handling is also quite messy. We just don't have the budget to deal with this.
Aug
21
comment Should you always minimize cognitive load?
@DA01 Heh, fair point. Was thinking a lot more of load on interfaces as oppose to the bigger picture.
Aug
20
comment How to overcome new page navigation experience
There's not enough context here for us to provide suggestions. Can you elaborate on why it's important for the user to feel like they're still on the same page? Why can't view, modify and delete happen on separate pages?
Aug
20
comment What is website industry benchmark for Net Promoter Score?
@plainclothes Sure NPS is well promoted and is still used, however there's been a lot of research suggesting it's neither predictive nor does it add any extra value compared to other satisfaction survey. en.wikipedia.org/wiki/Net_Promoter#Criticism_of_NPS
Aug
19
answered Is there value to “Show less”?
Aug
19
answered Should you always minimize cognitive load?
Aug
19
comment What is website industry benchmark for Net Promoter Score?
NPS is based on the following question "How likely are you to recommend this product to somebody?" This is too much of a general "gut feel" measure to be of any use for improving user experience. And thus is never used in usability testing. It was a buzz word for marketers a few years back. People haven't really figured out what else can be done afterwards and some companies have stopped using it because of this.
Aug
19
comment How to let users know how to manually send notifications?
Hmm those are some out of the box ideas that I haven't thought of. Thanks! Not sure if we can reliably determine when the user leaves the row or the page. The email image solves the up to date info problem, then introduce another problem with readability on older email clients and small mobile screens. Perhaps to keep it simple, the last option with just throttling/delaying sending of mail without manual user override is best. In the sense that a few minutes delay isn't enough to concern the user with on the grand scheme of things.
Aug
19
comment How to let users know how to manually send notifications?
@rewobs Yes, mandatory. As in users have set up their system preferences to receive notifications. Because of this, they should be notified when the task they're assigned to has been modified.
Aug
18
comment How to let users know how to manually send notifications?
@AlanGeorge Due to the amount of data that users would like to directly edit on tasks, the schedule scrolls both horizontally and vertically like a spreadsheet. We run into issues trying to position the save button if we do inline edit.
Aug
18
comment How to let users know how to manually send notifications?
@CoDEmanX Not quite so simple. There are multiple tasks on the schedule, each with their own timer. Maybe the exactness for individual task is irrelevant and we should just display the time for the very last task? Another part of me is thinking this is a lot of explanation for a "nice to have" in sending out notifications a bit earlier.
Aug
18
comment How to let users know how to manually send notifications?
@CoDEmanX The system already has an area for configuring notifications, which includes scheduled reminders for when your task is due. We're really just dealing with the notifications that should be sent immediately because the task has been updated so the user wouldn't be working on something based on incorrect info. The toolbar with countdown is my initial thoughts on it too. But I'm not sure how to deal with the explanation part.
Aug
18
asked How to let users know how to manually send notifications?
Aug
14
reviewed Approve Define the word “parse” for a non-technical user in 1-2 sentences
Aug
12
comment Large Touchscreen / Kiosk Hardware
More a comment of the physical placement of large touch screens than on the hardware. In a past project, we have a 50" touchscreen for browsing product information. It wasn't immediately apparent for some people that it's interactive because it was placed flat against the wall. It looked too much like a digital ad display. Putting a slight tilt makes it more inviting.
Aug
11
answered Is product material in a category or product title unnecessary
Aug
11
comment helping user select html table for copy
An export to excel/csv button would also make sense when dealing with tabular data.
Aug
11
answered How to handle tooltips on moving control/object?
Aug
10
comment What's the longest acceptable delay before an interaction starts to feel unnatural/requires an error message?
"But he shouldn’t have to re-draw anything, the system attempt to re-send." That statement is key. Drawing for the user isn't about making a connection between point A to point B. It's about putting ink/color on a canvas to depict something. A system that stops the user between strokes is interfering with the drawing process. It's a much better experience to implement a "syncing" vs "up-to-date" indicator like how Google Docs/Sheets does. Only if a catastrophic error happens should the system regretfully inform the user that their data is lost.