677 reputation
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location Germany
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visits member for 2 years, 7 months
seen Dec 11 at 11:15

Aug
13
revised Keyboard shortcut for clone (copy+paste operation)
deleted 14 characters in body
Aug
13
answered Keyboard shortcut for clone (copy+paste operation)
Aug
13
asked Is there a way to represent information with an icon in flat UI or have they to be always actionable?
Aug
12
comment How to tell a user that a search is being performed when they stop typing
Oh and btw, on touch interfaces, you always look on the "keyboard", don't you?
Aug
12
comment How to tell a user that a search is being performed when they stop typing
That's really interesting because I definitely observe it the other way around. Even at work, I see a lot of people looking at the keyboard and then look up back on the screen. You need to learn ten finger typing, it's nothing that you come up with by yourself.
Aug
11
comment Are the new generic top level domains confusing to users? Should they be used or avoided?
"...the majority of people just Google whatever domain they want to reach." <-- while I don't have studies for that I remember an anecdote from a colleague. She told how her mom is using the internet: When she opens the browser, google main page shows up. Into the search field she types in everything (including "google" to google something). She's not aware of TLDs and so on. I really believe she's not the only one out there. Modern browsers start hiding URLs and merging search and URL bar because no one cares about real URLs. I guess the new TLDs are an ICANN coup to make some money.
Aug
11
comment How to tell a user that a search is being performed when they stop typing
Consider how most people write with keyboards. They do not look at the screen while typing but on the keyboard. So when they stop typing, chances are high that they are actually finished typing in anyway. Especially in a form where only one info chunck (one word?) goes in one form field. I guess almost every user will just type in the whole info into the form field before looking at it.
Aug
11
comment What dropdown option should be selected: Monthly without discount or Yearly with 50% OFF?
Please do not preselect any of the paying methods. Let the user decide which to take. Chances are that regardless of which default you would come up with, you will have some cancellations especially because of the wrong plan selected. An A/B/C-Test (C being the no-default variant) would get you the most insight if you can afford the possible cancellation costs and reputation drops.
Aug
11
comment what is the critical mass for design research
@adriah Well i see it that in a usability test you test against a defined set of tasks, so basically it's closed. However, the findings you get are (at least for me) not any different to an interview. They are qualitative insights: "Subject 1, 2 and 5 clicked on red instead of green". Afterwards you test it quantitative and get "75% of users clicked red". So, for me it's no difference if I asked someone "what button would you click" or observing it a usability test with 5 subjects. I'm open for any comments if you think my point of view is kinda weird :-D
Aug
11
comment Does user care about the details while loading?
@anorton: Once again, you are an info-hungry person in general and that's ok. But most of the users out there just are NOT. Steam is being used by gyus who are at least some tech-savy and familiar with install, tweaking the GPU and so on. See todays phones or tablets: The installing processes for the apps in the stores do not show details at all. Just a loading bar. And there is a purpose behind it. It's not a fad. It's a valid design concept (see "visual noise", "cognitive load" etc.!) However, opting it out like you said (checkbox "show details") is a good answer to noise and overload :)
Aug
11
comment Does user care about the details while loading?
@supercat so why not having the install software itself keep track of the install process and if it fails report it to the user with an error msg containing the point where it causes a problem ;-)
Aug
8
comment Is skeumorphism dead?
"switched to a flat, "digital" and artificial look in Windows 8" <-- actually, the flat UI was called "Metro UI" first. They had to change the name because of the "Metro AG" in Germany. But they called it "Metro" because they took their visual inspiration from signs in metro stations. So instead of the "digital, artifical look" it actually should be something people see very often. Seems like it didn't really work out :-) (and in that way, isn't it still skeumorphism? they took the visual design of something in real world! omg!)
Aug
8
comment Does user care about the details while loading?
@anorton That might be, but you're not the user. What I wanted to say is as long as your users aren't of the type developer, administrator or something else very very tech-related, they are not interested in all those details. I'm sorry but just because you're the programmer it doesn't mean that your users will understand that files are being copied and so on. The vast majority of the users out there have absolutely no idea what is going on inside a computer. And that's OK. I have (almost) no idea about how cars work but I still drive them. I use them. That's the way you should see software.
Aug
6
comment Does UX/UI apply to web pages and web apps only?
"also about keeping the toilet brush closer to the toilet." <-- Agree, as a UX designer, you are an experience designer. It's just that you are specialized in creating experiences for users of a web site for example.
Aug
6
comment Is it worth hiring a UX professional to help with a fundraiser campaign for a 2 year old website?
markstadt, now since I've a deeper understanding of what you want to achieve I go with @racheet. Take a marketing specialist since you are the guy, how knows the users best so far. Let him and the video crew do the details (and don't forget how to judge the final cut). The only thing a UX pro could give you right now is to have a look from the outside and feedback to you if your view of the user is actually aligned or biased. You may feel that you know your users, but they may be completely different from what you believe them to be.
Aug
6
answered Does UX/UI apply to web pages and web apps only?
Aug
6
comment What is the best practice for “submit a problem”?
Suggestion: Put this as one Text either as placeholder or in a subline above the textarea. That way, the user doesn't even have to delete something and feels even less obligated.
Aug
6
comment What is the best practice for “submit a problem”?
"Since you have taken the screenshot directly without User's permission" <-- Just don't take it automatically. Always let the user decide to add a screenshot or not ("UserVoice" has a checkbox that can be checked to send a screenshot with the message). At my work, we develop an accounting/billing software. So far, most of our clients have no big deal sending us screenshots without blurred accounting values and so on (and they are germans!!)
Aug
6
comment what is the critical mass for design research
Depends on how you see it. For me, usability testing with five participants is not very different from interviewing five participants about their software use. The difference is that in usability tests are very structured (with tasks to fulfill) while in an interview you may just start to talk, but can also be very structured... However the result is that you get qualitative problem statements either from a 5 men usability test or an 8 men interview run. That's what makes it comperable in my eyes.
Aug
6
comment Infinitive or imperative for call to actions (for non-english interfaces)?
"to tell the computer what to do and yet you're talking about a CTA" <-- you're right. I probably mixed up those too much, i tend to use button labels in general and CTAs as synonyms as a bad habbid, need to work on this :)