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Mar
23
comment Optimizing interface for creating files
Keep in mind internationalization. The position of the beginning or end of the list depends on whether the audience for a product is using a left-to-right language or a right-to-left language.
Feb
13
comment Where is the best place to ask the user their ethnicity?
I've considered the same point you are because I'm at least 4 European ethnicities. However, I'm thinking of people whose parents are from ethnic groups that fall into different options in the dropdown/checkboxes, e.g. one of their parents is white and one is black. Some people who that describes identify primarily as one ethnicity or the other, while others give equal (or no) weight to both and/or identify only as multiethnic. My point is, we should let people describe their ethnicities as they want to describe them and strive for accuracy (which "both-and" lets us do).
Feb
12
comment Where is the best place to ask the user their ethnicity?
Yes, what @jamesqf said. Don't force people to choose only one ethnicity. Make it possible to select more than one option, e.g. via checkboxes, because there are many people in the world who are multiethnic, and that number and percentage are increasing. Also important: explain why you're asking them for that information.
Feb
12
comment Where is the best place to ask the user their ethnicity?
Drop-down list: not advisable unless there is a "More than one of these" option (and it gives the application enough data). Many people are more than one ethnicity.
Jan
30
comment How to improve the experience of finding a stall in a public restroom?
The parking garage at my local airport uses the same mechanism in the picture. Plus it also has @DaveAlger's suggestion. The garage has a very prominent display of the number of spaces left in each level which you can see before you even enter the garage. Then each level has, on the ends of each row, the number of spaces available in green or "XXX" in red if none are available. Great solution to this problem.
Jan
10
comment Are there any good UX articles from non-ux sources?
@interrobang +1. I'm adding an answer now. What kind of people are you trying to sell UX to? Are they marketers, salespeople, developers, graphic designers, or something else?
Jan
10
comment Are there any good UX articles from non-ux sources?
@dmacfour I've encountered the same problem (as a UX designer/consultant seeking work in an industry that doesn't traditionally use UX design practices). In situations like this, sending project decision makers a technical article about usability or UX is going to just confuse them and cause them to ignore you. I've found sending UXMatters articles and even NNGroup articles to people outside our field mostly just confused them and required me to explain main points of those articles at a very high level rather than making them read the whole thing.
Oct
14
comment Is “Get Adobe Acrobat” still necessary for business websites?
The Slideshare presentation linked in the answers addresses when it is ok to use PDF: slideshare.net/4Syllables/….
Oct
1
comment How to respond to “We already have a (non-UX) designer; don't bother us”?
@DA01 +1. I'm using warm emails rather than cold calls, but a similar principle to your comment and dan1111's answer applies. Thanks! :-)
Oct
1
comment How to respond to “We already have a (non-UX) designer; don't bother us”?
Also, I really like point 4. I've started networking with web designers and physical-world UX designers who work in the same industry and have gotten much better responses from them so far.
Oct
1
comment How to respond to “We already have a (non-UX) designer; don't bother us”?
+1. To clarify, I use warm emails as my main initial prospecting technique. I'm not sending the same email to everyone (spam) or calling them initially. Warm emails involve identifying relevant, recent events that have happened with a prospect or their company and establishing a meaningful connection with the prospect based on that. Warm email success rates (or at least response rates) are somewhat higher than cold calls.
Oct
1
comment How to respond to “We already have a (non-UX) designer; don't bother us”?
@JoshuaBarron It's here instead of Freelancing.SE because UX practitioners could answer it better.
Sep
29
comment Is taking the CUA (certified Usability analyst) certification worth it?
FYI: Nielsen Norman Group is also offering a UX certification program now: nngroup.com/ux-certification.
Sep
26
comment Website logo: include the TLD or not?
Since most mobile keyboards have ".com" built in, you should at least buy the .com domain. Is there a reason why your site is going to .net instead of .com?
May
5
comment Is there a standard icon for web accessibility?
+1. The site needs an icon like this because the icon's purpose isn't to announce that my site is accessible. The icon and its related service (improving the accessibility of other people's websites) would be on a page explaining what all of my services are. It's a B2B site for my portfolio.
Apr
22
comment Where should a “Powered by Some-Company-Name” appear on a webpage?
Why "Powered by" instead of a Credits (or Site Credits) link? As a designer, I ask for Credits links to ensure that others can find out about my work. It's far less obtrusive than putting my logo on each page.
Apr
17
comment Why do installers still try to install toolbars?
Why was this question put on hold as opinion-based? I cited about 14 sources.
Apr
16
comment Do users object to homepages which contain a full section consisting of a contact form?
Thanks. The contact form is at the end of the homepage, not the beginning. Full homepage prototype here (with identifying information removed): nl5tjl.axshare.com/homepage_b.html.
Apr
16
comment Do users object to homepages which contain a full section consisting of a contact form?
@DanielNewman +1. I'm definitely thinking about an A/B test for this. Currently, I have other higher-priority items to get to first with this site, so I probably wouldn't get to test this specifically with users because of that. It's a portfolio site, so the cost of user testing comes out of my own pocket.
Apr
14
comment Intuitive cross-cultural terms for full name and name-to-be-addressed-as
A widely accepted answer to another question was to phrase the preferred name as a question, "What should I call you?": ux.stackexchange.com/questions/15770/…. I did this on my own site's contact form before eventually dropping that field to simplify the form.