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Oct
30
comment Can personas work for enterprise level software with 10+ archetypes?
For reference: served personas are discussed in the About Face books by Alan Cooper et al. Also here: wiki.fluidproject.org/display/fluid/Persona+Categories.
Sep
23
comment How can we tell users that they are using their computer in a way that may cause hardware failure? Any studies on this?
I've changed the question to focus more on how UIs should educate users on using computers in a way that takes good care of the machine (in terms of the load placed on it). Still would like to see studies on this.
Sep
21
comment Could cognitive style be transferred to personas?
If users know their MBTI type and can tell you, would you find it acceptable to just plug that in to your user research data instead of asking them the questions from the instrument again? In one of my ongoing personal projects, this is the case.
Sep
21
comment How can we tell users that they are using their computer in a way that may cause hardware failure? Any studies on this?
The power supplies actually seem to be fine. I've replaced one of the machines already. The new machine works with both the old power supply and the new one.
Sep
21
comment Natural language format for user input
You might also want to have different size units for fonts. WebAIM recommends using relative font size units, such as percentages, ems, or rems, for accessibility: webaim.org/techniques/fonts. As for which one should be the default, test that with users. My guess is that ems will be the most common as of right now.
Sep
10
comment Natural language format for user input
Another consideration for learnability: did you test whether the labels should be "AA"/"AAA" or "WCAG AA" / "WCAG AAA"? The latter option would be easier to search for since "AAA" can mean a lot of different things, but "WCAG AAA" has far fewer (believable) possible meanings.
Sep
10
comment Natural language format for user input
I know what AA vs AAA means since I've worked on accessibility projects and have used WebAIM's color contrast checker hundreds of times. About or another page would be one way to explain to users what the terms mean. But providing that help more contextually would be more helpful and wouldn't make users look for another page (when looking for another page to learn something doesn't directly support the goal that they are on your site to accomplish). One way to do this would be via an information popup that users who are less familiar with AA(A) could access through an icon.
Sep
8
comment Natural language format for user input
Several of the answers assume that users know whether they need AA or AAA compliance, and it is treated as a given on the work-in-progress site which you link to. Do they know about this? If not, it could be confusing.
Aug
1
comment When is it better to use “You” versus using the user's name?
@NRSELINC Especially if there are two J. Smiths - or even two John Smiths.
Jul
29
comment Honest way to show your skills in Portfolio
@Novina If you self-rate anything as 5 stars, what is it relative to? To me, 5 stars in CSS = Eric Meyer or Chris Coyier. I wouldn't rate myself 5 stars in anything until I've achieved a similar level of skill.
Mar
23
comment Optimizing interface for creating files
Keep in mind internationalization. The position of the beginning or end of the list depends on whether the audience for a product is using a left-to-right language or a right-to-left language.
Feb
13
comment Where is the best place to ask the user their ethnicity?
I've considered the same point you are because I'm at least 4 European ethnicities. However, I'm thinking of people whose parents are from ethnic groups that fall into different options in the dropdown/checkboxes, e.g. one of their parents is white and one is black. Some people who that describes identify primarily as one ethnicity or the other, while others give equal (or no) weight to both and/or identify only as multiethnic. My point is, we should let people describe their ethnicities as they want to describe them and strive for accuracy (which "both-and" lets us do).
Feb
12
comment Where is the best place to ask the user their ethnicity?
Yes, what @jamesqf said. Don't force people to choose only one ethnicity. Make it possible to select more than one option, e.g. via checkboxes, because there are many people in the world who are multiethnic, and that number and percentage are increasing. Also important: explain why you're asking them for that information.
Feb
12
comment Where is the best place to ask the user their ethnicity?
Drop-down list: not advisable unless there is a "More than one of these" option (and it gives the application enough data). Many people are more than one ethnicity.
Jan
30
comment How to improve the experience of finding a stall in a public restroom?
The parking garage at my local airport uses the same mechanism in the picture. Plus it also has @DaveAlger's suggestion. The garage has a very prominent display of the number of spaces left in each level which you can see before you even enter the garage. Then each level has, on the ends of each row, the number of spaces available in green or "XXX" in red if none are available. Great solution to this problem.
Jan
10
comment Are there any good UX articles from non-ux sources?
@interrobang +1. I'm adding an answer now. What kind of people are you trying to sell UX to? Are they marketers, salespeople, developers, graphic designers, or something else?
Jan
10
comment Are there any good UX articles from non-ux sources?
@dmacfour I've encountered the same problem (as a UX designer/consultant seeking work in an industry that doesn't traditionally use UX design practices). In situations like this, sending project decision makers a technical article about usability or UX is going to just confuse them and cause them to ignore you. I've found sending UXMatters articles and even NNGroup articles to people outside our field mostly just confused them and required me to explain main points of those articles at a very high level rather than making them read the whole thing.
Oct
14
comment Is “Get Adobe Acrobat” still necessary for business websites?
The Slideshare presentation linked in the answers addresses when it is ok to use PDF: slideshare.net/4Syllables/….
Oct
1
comment How to respond to “We already have a (non-UX) designer; don't bother us”?
@DA01 +1. I'm using warm emails rather than cold calls, but a similar principle to your comment and dan1111's answer applies. Thanks! :-)
Oct
1
comment How to respond to “We already have a (non-UX) designer; don't bother us”?
Also, I really like point 4. I've started networking with web designers and physical-world UX designers who work in the same industry and have gotten much better responses from them so far.