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location Maryland
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visits member for 2 years, 8 months
seen Dec 16 at 21:39

Oct
14
comment Is “Get Adobe Acrobat” still necessary for business websites?
The Slideshare presentation linked in the answers addresses when it is ok to use PDF: slideshare.net/4Syllables/….
Oct
1
comment How to respond to “We already have a (non-UX) designer; don't bother us”?
@DA01 +1. I'm using warm emails rather than cold calls, but a similar principle to your comment and dan1111's answer applies. Thanks! :-)
Oct
1
comment How to respond to “We already have a (non-UX) designer; don't bother us”?
Also, I really like point 4. I've started networking with web designers and physical-world UX designers who work in the same industry and have gotten much better responses from them so far.
Oct
1
comment How to respond to “We already have a (non-UX) designer; don't bother us”?
+1. To clarify, I use warm emails as my main initial prospecting technique. I'm not sending the same email to everyone (spam) or calling them initially. Warm emails involve identifying relevant, recent events that have happened with a prospect or their company and establishing a meaningful connection with the prospect based on that. Warm email success rates (or at least response rates) are somewhat higher than cold calls.
Oct
1
comment How to respond to “We already have a (non-UX) designer; don't bother us”?
@JoshuaBarron It's here instead of Freelancing.SE because UX practitioners could answer it better.
Sep
29
comment Is taking the CUA (certified Usability analyst) certification worth it?
FYI: Nielsen Norman Group is also offering a UX certification program now: nngroup.com/ux-certification.
Sep
26
comment Website logo: include the TLD or not?
Since most mobile keyboards have ".com" built in, you should at least buy the .com domain. Is there a reason why your site is going to .net instead of .com?
May
5
comment Is there a standard icon for web accessibility?
+1. The site needs an icon like this because the icon's purpose isn't to announce that my site is accessible. The icon and its related service (improving the accessibility of other people's websites) would be on a page explaining what all of my services are. It's a B2B site for my portfolio.
Apr
22
comment Where should a “Powered by Some-Company-Name” appear on a webpage?
Why "Powered by" instead of a Credits (or Site Credits) link? As a designer, I ask for Credits links to ensure that others can find out about my work. It's far less obtrusive than putting my logo on each page.
Apr
17
comment Why do installers still try to install toolbars?
Why was this question put on hold as opinion-based? I cited about 14 sources.
Apr
16
comment Do users object to homepages which contain a full section consisting of a contact form?
Thanks. The contact form is at the end of the homepage, not the beginning. Full homepage prototype here (with identifying information removed): nl5tjl.axshare.com/homepage_b.html.
Apr
16
comment Do users object to homepages which contain a full section consisting of a contact form?
@DanielNewman +1. I'm definitely thinking about an A/B test for this. Currently, I have other higher-priority items to get to first with this site, so I probably wouldn't get to test this specifically with users because of that. It's a portfolio site, so the cost of user testing comes out of my own pocket.
Apr
14
comment Intuitive cross-cultural terms for full name and name-to-be-addressed-as
A widely accepted answer to another question was to phrase the preferred name as a question, "What should I call you?": ux.stackexchange.com/questions/15770/…. I did this on my own site's contact form before eventually dropping that field to simplify the form.
Apr
11
comment If I am not the developer and I haven't hired one, how should I explain the development step of my UX design process to potential clients?
5) Development (or web development) is a term that my clients and prospects understand. My largest competitor is a web development company that does much of their work in my industry. They are very feature-driven/-focused in their website copy and don't really discuss user goals or UX. They've worked for a lot of the big clients in that industry and are pretty well-known in the industry. A lot of other companies in that industry hire their local design companies.
Apr
11
comment If I am not the developer and I haven't hired one, how should I explain the development step of my UX design process to potential clients?
3) Agreed. I plan to also include this process in my project proposals and point to it when necessary. ... 4) I see 2 main problems with waterfall. First, design is iterative. In each iteration, a designer can only hope to be "wrong in the right direction". (I saw this in either A Project Guide to UX Design or About Face 3. I can confirm it in my past projects.) Second, people in an industry unfamiliar with UX sometimes don't give feedback on wireframes or prototypes. A recent client only gave feedback on live beta sites. When making their requested changes, I still followed my process.
Apr
11
comment If I am not the developer and I haven't hired one, how should I explain the development step of my UX design process to potential clients?
1) No, my customers are not familiar with wireframes, prototypes, etc. I work on UX design in an industry where it really hasn't been done before. My prospects tend to be marketing directors/managers at mid-sized companies or owners of small engineering/manufacturing companies, all within that one industry. Many of them have spent most or all of their career in that industry. ... 2) Cost is important to many of these prospects. I am planning to have a section of the site for laying out why people should invest in UX design. ...
Apr
9
comment What is the best way to input cm of body measures?
Right, that's what I meant. Sliders are more natural for numbers like 36, 38, 40, etc. The way that I would order the sizes is smallest to largest because that is conventional. It might be different outside the West, but in Western stores I've always seen it done this way. My first job was as a stock person in a clothing store, and one thing I noticed was that if the small sizes are in front all of the clothes of other sizes can be seen easily behind it. This wouldn't be true if the biggest clothes were in front. I'm also not sure how you'd address 1 size being out of stock with a slider.
Apr
9
comment What is the best way to input cm of body measures?
@JohnDoe - Some sites provide a list of buttons where the user just clicks or taps their size. I think that would be the preferable solution because it shows users everything without too much of a bias toward any particular size, and it also is good for making it clear what is in stock and what isn't because out-of-stock sizes are just grayed out. If you can't do that, I'd suggest the select dropdown. To me, sliders seem better-suited for numeric values, such as volume for a music player.
Apr
8
comment If I am not the developer and I haven't hired one, how should I explain the development step of my UX design process to potential clients?
Also, designing is one of my focal points. When I say that I use themes, the themes I choose tend to be minimalist themes that allow a lot of customization. I use plugins to expand those customization options. It's mostly to reduce my debugging work (and save the client money) by providing a starting point that has a lot of the technical capability built in. When I customize the theme through visual design / HTML / CSS, the sites I produce become unrecognizable from the original themes. Most of my clients already use WordPress, so existing themes or child themes are a deliverable they expect.
Apr
8
comment If I am not the developer and I haven't hired one, how should I explain the development step of my UX design process to potential clients?
Thanks. Your assumption on steps 3-5 is correct. The process I posted was only high-level. Here's the full process page, currently in prototype: nl5tjl.axshare.com/process.html. (Please disregard the visual design. I've now started another iteration based on user feedback and it's going to change a lot.) I do multiple rounds of user testing throughout the process. And there's also post-launch analysis and support. How much of each depends on what clients can afford, but it is there.