499 reputation
216
bio website
location Maryland
age
visits member for 2 years, 4 months
seen 11 hours ago

Apr
16
asked Do users object to homepages which contain a full section consisting of a contact form?
Apr
14
awarded  Benefactor
Apr
14
accepted If I am not the developer and I haven't hired one, how should I explain the development step of my UX design process to potential clients?
Apr
14
comment Intuitive cross-cultural terms for full name and name-to-be-addressed-as
A widely accepted answer to another question was to phrase the preferred name as a question, "What should I call you?": ux.stackexchange.com/questions/15770/…. I did this on my own site's contact form before eventually dropping that field to simplify the form.
Apr
11
comment If I am not the developer and I haven't hired one, how should I explain the development step of my UX design process to potential clients?
5) Development (or web development) is a term that my clients and prospects understand. My largest competitor is a web development company that does much of their work in my industry. They are very feature-driven/-focused in their website copy and don't really discuss user goals or UX. They've worked for a lot of the big clients in that industry and are pretty well-known in the industry. A lot of other companies in that industry hire their local design companies.
Apr
11
comment If I am not the developer and I haven't hired one, how should I explain the development step of my UX design process to potential clients?
3) Agreed. I plan to also include this process in my project proposals and point to it when necessary. ... 4) I see 2 main problems with waterfall. First, design is iterative. In each iteration, a designer can only hope to be "wrong in the right direction". (I saw this in either A Project Guide to UX Design or About Face 3. I can confirm it in my past projects.) Second, people in an industry unfamiliar with UX sometimes don't give feedback on wireframes or prototypes. A recent client only gave feedback on live beta sites. When making their requested changes, I still followed my process.
Apr
11
comment If I am not the developer and I haven't hired one, how should I explain the development step of my UX design process to potential clients?
1) No, my customers are not familiar with wireframes, prototypes, etc. I work on UX design in an industry where it really hasn't been done before. My prospects tend to be marketing directors/managers at mid-sized companies or owners of small engineering/manufacturing companies, all within that one industry. Many of them have spent most or all of their career in that industry. ... 2) Cost is important to many of these prospects. I am planning to have a section of the site for laying out why people should invest in UX design. ...
Apr
9
comment What is the best way to input cm of body measures?
Right, that's what I meant. Sliders are more natural for numbers like 36, 38, 40, etc. The way that I would order the sizes is smallest to largest because that is conventional. It might be different outside the West, but in Western stores I've always seen it done this way. My first job was as a stock person in a clothing store, and one thing I noticed was that if the small sizes are in front all of the clothes of other sizes can be seen easily behind it. This wouldn't be true if the biggest clothes were in front. I'm also not sure how you'd address 1 size being out of stock with a slider.
Apr
9
comment What is the best way to input cm of body measures?
@JohnDoe - Some sites provide a list of buttons where the user just clicks or taps their size. I think that would be the preferable solution because it shows users everything without too much of a bias toward any particular size, and it also is good for making it clear what is in stock and what isn't because out-of-stock sizes are just grayed out. If you can't do that, I'd suggest the select dropdown. To me, sliders seem better-suited for numeric values, such as volume for a music player.
Apr
9
answered What is the best way to input cm of body measures?
Apr
8
comment If I am not the developer and I haven't hired one, how should I explain the development step of my UX design process to potential clients?
Also, designing is one of my focal points. When I say that I use themes, the themes I choose tend to be minimalist themes that allow a lot of customization. I use plugins to expand those customization options. It's mostly to reduce my debugging work (and save the client money) by providing a starting point that has a lot of the technical capability built in. When I customize the theme through visual design / HTML / CSS, the sites I produce become unrecognizable from the original themes. Most of my clients already use WordPress, so existing themes or child themes are a deliverable they expect.
Apr
8
comment If I am not the developer and I haven't hired one, how should I explain the development step of my UX design process to potential clients?
Thanks. Your assumption on steps 3-5 is correct. The process I posted was only high-level. Here's the full process page, currently in prototype: nl5tjl.axshare.com/process.html. (Please disregard the visual design. I've now started another iteration based on user feedback and it's going to change a lot.) I do multiple rounds of user testing throughout the process. And there's also post-launch analysis and support. How much of each depends on what clients can afford, but it is there.
Apr
8
comment If I am not the developer and I haven't hired one, how should I explain the development step of my UX design process to potential clients?
@PatomaS I'm looking for answers with some of both. I'm a one-person shop and looking to see how everyone else here (whether in larger companies or not) would handle a situation like this. Published/official sources would be a big help.
Apr
7
awarded  Promoter
Apr
4
revised If I am not the developer and I haven't hired one, how should I explain the development step of my UX design process to potential clients?
added 127 characters in body
Apr
4
asked If I am not the developer and I haven't hired one, how should I explain the development step of my UX design process to potential clients?
Apr
1
accepted Usability of masonry grids for older users who are not tech-savvy?
Apr
1
accepted Competitive usability evaluations: What if I've already done the work?
Apr
1
answered Are there turnkey services for simple usability testing of mobile apps, especially iOS?
Mar
22
asked Competitive usability evaluations: What if I've already done the work?