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location Maryland
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visits member for 2 years, 9 months
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7h
comment How to improve the experience of finding a stall in a public restroom?
The parking garage at my local airport uses the same mechanism in the picture. Plus it also has @DaveAlger's suggestion. The garage has a very prominent display of the number of spaces left in each level which you can see before you even enter the garage. Then each level has, on the ends of each row, the number of spaces available in green or "XXX" in red if none are available. Great solution to this problem.
Jan
24
awarded  Constituent
Jan
21
awarded  Caucus
Jan
13
awarded  Notable Question
Jan
10
answered Are there any good UX articles from non-ux sources?
Jan
10
comment Are there any good UX articles from non-ux sources?
@interrobang +1. I'm adding an answer now. What kind of people are you trying to sell UX to? Are they marketers, salespeople, developers, graphic designers, or something else?
Jan
10
comment Are there any good UX articles from non-ux sources?
@dmacfour I've encountered the same problem (as a UX designer/consultant seeking work in an industry that doesn't traditionally use UX design practices). In situations like this, sending project decision makers a technical article about usability or UX is going to just confuse them and cause them to ignore you. I've found sending UXMatters articles and even NNGroup articles to people outside our field mostly just confused them and required me to explain main points of those articles at a very high level rather than making them read the whole thing.
Dec
1
accepted Does the Foundation framework comply with Section 508 and other accessibility standards?
Nov
6
awarded  Popular Question
Oct
14
comment Is “Get Adobe Acrobat” still necessary for business websites?
The Slideshare presentation linked in the answers addresses when it is ok to use PDF: slideshare.net/4Syllables/….
Oct
13
answered Is “Get Adobe Acrobat” still necessary for business websites?
Oct
2
accepted How to respond to “We already have a (non-UX) designer; don't bother us”?
Oct
1
comment How to respond to “We already have a (non-UX) designer; don't bother us”?
@DA01 +1. I'm using warm emails rather than cold calls, but a similar principle to your comment and dan1111's answer applies. Thanks! :-)
Oct
1
comment How to respond to “We already have a (non-UX) designer; don't bother us”?
Also, I really like point 4. I've started networking with web designers and physical-world UX designers who work in the same industry and have gotten much better responses from them so far.
Oct
1
comment How to respond to “We already have a (non-UX) designer; don't bother us”?
+1. To clarify, I use warm emails as my main initial prospecting technique. I'm not sending the same email to everyone (spam) or calling them initially. Warm emails involve identifying relevant, recent events that have happened with a prospect or their company and establishing a meaningful connection with the prospect based on that. Warm email success rates (or at least response rates) are somewhat higher than cold calls.
Oct
1
comment How to respond to “We already have a (non-UX) designer; don't bother us”?
@JoshuaBarron It's here instead of Freelancing.SE because UX practitioners could answer it better.
Oct
1
asked How to respond to “We already have a (non-UX) designer; don't bother us”?
Sep
29
comment Is taking the CUA (certified Usability analyst) certification worth it?
FYI: Nielsen Norman Group is also offering a UX certification program now: nngroup.com/ux-certification.
Sep
26
comment Website logo: include the TLD or not?
Since most mobile keyboards have ".com" built in, you should at least buy the .com domain. Is there a reason why your site is going to .net instead of .com?
Sep
12
answered Should the “home” button in my app stay there even when the user is on the home page?