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What rules does Google use to make a button gray, blue, or red on their sites?
I've always wondered this and, yes, it is a very legitimate user experience question and I'd like to know if anyone has an answer.
Should users be forced to go through a walkthrough?
I think this answer is taking some liberties with defining what a walkthrough is. Are a couple of tooltips with arrows pointing to certain important page controls considered a walkthrough? For example, if upon my first login to a billings software suite I am presented with a couple of small overlays with an arrow showing me where the time tracking button, button to view my reports, etc. is this considered a walkthrough or just a helpful visual?