3,314 reputation
921
bio website arouben.com
location Seattle
age
visits member for 2 years, 8 months
seen Nov 6 at 21:22

User experience designer/user researcher


Sep
18
comment What symbols should be used for YES and NO when the user can't read?
Agree, Yes and No also requires users to read question (do more work). More expressive controls could make it easier since you may not need to read the questions. Unless it's one of a very generic forms where you know I just need to says "No/Yes" for all of the questions.
Sep
6
comment What are the fundamental Metrics in a data-driven design?
Here it is annarouben.com/papers/WikipediaProject.pdf
Jun
17
comment Why is everybody using Facebook, is it good marketing or good usability?
Great well thought post!
Jun
13
comment Best practices for naming steps in a workflow (status labels)?
Nice points of good labeling! Brief and to the point!
Jun
12
comment Why does the email subject appear before the body when composing an email?
The question is specific to the writer and not the reader.
Apr
9
comment Long page trend: effectiveness and guidelines
I don't have a specific website in mind. The question is about general guidelines. Once you have these guidelines, you can use them to determine whether the site justifies long page design. And also you will have a set of guidelines to make the long page more usable.
Apr
9
comment Long page trend: effectiveness and guidelines
I am looking for some guidelines; the question you list doesn't really provide the guidelines.
Mar
26
comment Borders editing control usability
+1, Agree with double click confusion and no need to show the look of the borders in the little rectangle. Other controls that are shown on the right of the control show the state already.
Mar
19
comment How can I allow multiple and explicit filters
It would be great to add a little mockup to your answer
Mar
12
comment Rapid UI prototyping for consumer product
The person is looking for a physical product design tool not mobile, web...
Mar
5
comment Flow of Dynamic Grid
+1 very nice answer with examples, and a really good point about serendipity
Mar
4
comment If you can't improve loading time, is distracting the user a good technique?
Hipmunk hipmunk.com does a nice job with animation: cute chipmunk flying and on ipad they give you tips about using their product. Cute and informative at the same time.
Mar
1
comment Is it better to represent simple labeled information as table or just text with subheadings?
Do your users need to have ability to sort or filter? And what are you expecting users to do with this information? If it's to find the best price, table view might be easier to scan since you will have all prices grouped together and labels will not interfere with scanning.
Mar
1
comment Is it better to represent simple labeled information as table or just text with subheadings?
Usually you would want to make the best decision for the users without asking them an extra question in the product. Although I am not sure if you are suggesting a study where you ask users preference. If that's the case, you have to be very careful with user preferences because often what users say may not match how they will perform with certain UI choice.
Feb
28
comment Brief and effective way to present usability study results
Usually I include the following: who the participants are and how many, tested tasks and scenarios, overall perceptions of the system by the participants (actual user comments), a table with usability issues, recommendations, and some user comments, Appendix that includes notes for each session. Currently it's 46 pages which is way too long. I am working on creating something much shorter highlighting the most important things.
Feb
27
comment Staying relevant as a UX designer at my company
+1 Great list! Thanks!
Feb
27
comment Is it a good user experience to have drag and drop in tablet apps?
+1, really good point about minimizing the drag distance by place elements in the middle, and interesting insights about dead spots Thanks!
Feb
6
comment What is the value of FAQs on a product website?
+1, that is a very good point that we need to find out why users are asking questions to begin with and fix the root cause.
Feb
5
comment Best way to represent null and empty data in an excel file
+1, when cell is left blank some user could perceive that something didn't work and the value is ambiguous. Populating it with value clarifies that data wasn't provided.
Feb
5
comment Incentives for support agent to provide feedback
Agents are not volunteers, they are paid agents.