450 reputation
211
bio website userjourneys.com
location Ireland
age
visits member for 2 years, 7 months
seen Sep 15 at 16:20

Mar
8
comment Is it helpful to colour-code different sections of a website?
A comprehensive and interesting answer @Mervin -- thanks!
Feb
28
comment How to undo a 'select all' action
It's a good suggestion, although I must admit that sometimes I find the gray state a little confusing. For example, I see this in Filezilla when I want to change a file's properties using checkboxes, which I find more intuitive than entering numeric values that I can't recall. But when the checkboxes go gray, I'm not sure what it means. I get the sense it means 'between checked and unchecked' but it doesn't assign any number.
Sep
13
comment Is a 'back' button needed on a web form?
Sometimes I click the back button because the on-page button forces validation. On the other hand, sometimes the browser allows me back, but only (I later discover) at the cost of losing data. But how does the user know which is 'the right' back button to click? At least eliminating the on-page button removes the choice. In your user test session, when users didn't find a back link, did they still not use the browser's back? That would surprise me.
Sep
13
comment Is a 'back' button needed on a web form?
@LorenRogers I have not got to user testing stage yet for this particular form. I am just at initial wireframing. But in general user testing I have seen that users rely on the browser's Back button. As Jakob Nielsen says 'Users happily know that they can try anything on the Web and always be saved by a click or two on Back': useit.com/alertbox/990530.html
Aug
16
comment Emerging conventions for keyboard shortcuts within web applications
I was amazed to see that pressing ? on Gmail opened up a large panel with a guide to hotkeys. I have been using Gmail daily for years and had never seen this.
Jul
10
comment What deliverables do I need to request from a visual designer for my Android app?
From an email a developer just sent me: All in all, I'd recommend you start prototyping your application before ordering any gfx. Use placeholder graphics and see how the android scaling behaves. If you don't have several android devices with different resolutions you can setup the emulator to emulate different screen sizes.
Jul
10
comment What deliverables do I need to request from a visual designer for my Android app?
Thanks MCeley. I'm going to try to put everything I've learned here and also researched into a separate answer below...
Jul
7
comment What deliverables do I need to request from a visual designer for my Android app?
Thanks Ben. PNG seems to be the format I need for individual graphics, but there's lot of references to '9-patch' PNG format, so I'm not sure if I need that one or regualar PNGs. Also, I've seen some reference to SVG format, so maybe that is better for scalability? And I still don't understand how to figure out what pixel size to start with. These documents are all too technical for interaction designers from a non-tech background :(
Jul
7
comment What deliverables do I need to request from a visual designer for my Android app?
Thanks MCeley -- but how do I know what pixel size to specify? Or do I specify pixels at all? For example, if you look at the wireframe I provided, I can ask the visual designer to provide the 'star' graphic with 4 different dpis. But he will ask me 'what pixel size'? And also, what format, e.g. PNG?
Jul
5
comment What deliverables do I need to request from a visual designer for my Android app?
Thanks. What specific DPI should I request for each category? And I still don't know how to request the files. Are they PNGs? And what about the dimensions -- if not pixels, what?
Jun
1
comment How to undo a 'select all' action
Aha, a 'fire all' button! Yes, I understand your point about states versus selections. I think 'fire all' button instead of 'select all' would be better. (Afterthought -- perhaps I should have used 'hire all' in my example to lighten the mood?)
Jun
1
comment How to undo a 'select all' action
Edit: see above :)
Jun
1
comment How to undo a 'select all' action
Thanks for the answer Chris. Let's assume the action is not destructive. We are then assuming the user will know that they 'can simply reload the page' to restore the initial state. I'm not so sure about that. If there is an 'ability to roll back the action', how do you envisage that?
Jun
1
comment How to undo a 'select all' action
thanks for that logical answer. Let me try to clarify. No, there is no undo selection. As for users being able to restore the selection -- this is my point about recall. The user may have received the data from another user, and been presented with it in the system for review. So the user cannot rely on recall...
May
31
comment What research methods can I use to create personas?
+1 Another great answer Roger. Personally, while I have no problem creating personas, I always feel a bit awkward having to refer to them as if they are real people in the way you and others describe (e.g. "would Bob use this?"). Frankly, I tend to avoid this, and tend to say things like 'our persona, Bob'. I know I shouldn't do this, but the alternative makes me feel silly.
May
27
comment Is UX better marketing than marketing?
+1 for an insightful and entertaining answer
May
1
comment What is the optimal layout for a form with two respondents?
+1 for a neat, intuitive-looking solution.
May
1
comment What is the optimal layout for a form with two respondents?
I don't have stats, but the two respondents scenario is significant and not an edge case. Two is always the maximum. There are no statistical analysis of the results -- the system makes a decision for each respondent and gives an answer at the end. One respondent's answers are unlikely to change based on the other's questions/answers.
Apr
30
comment Should a date field be pre-filled or left blank for hotel and flight booking forms?
Good solution. Hotels.com has 2 further enhancements: 1. The calendar displays 2 months, useful if you realise on viewing that Sunday is actually not in June. 2. If you change the first date, the second auto-updates with the interval preserved.