624 reputation
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bio website userjourneys.com
location Ireland
age
visits member for 3 years
seen Mar 21 at 20:00

Mar
20
comment What to use - “Login” or “Sign in”? What about both?
To get a view of what terms are used in the wild, see Lee Munroe (2010 but still useful I think) leemunroe.com/login-vs-signin -- login is unfortunately reasonably prevalent.
Mar
2
comment What practical steps can I take to reduce bias in usability testing?
I agree. The measuringu article makes another good point, of course, that if note-taking is too overt, it may cause the participant to change their behaviour -- I remember taking my driving test and thinking "he's writing something down, what did I do wrong?!" Anyway, I'm picking this answer over other good answers because it had a couple of clear, practical tips.
Mar
2
comment What practical steps can I take to reduce bias in usability testing?
Great point about testers becoming professionals. I think this is maybe what I am sensing in the well-known remote usability testing services that I am using. The participants' "performance" seems too polished. In my gut, I don't trust it.
Feb
27
comment What practical steps can I take to reduce bias in usability testing?
Interesting point about avoiding taking notes. I do this too, for practical reasons, but can you explain a bit more about why you feel this also helps reduce bias?
Feb
26
comment What practical steps can I take to reduce bias in usability testing?
You're right, I think I was confusing the issue by introducing my own hunch. I've clarified the question to make it more general, and removed references to remote testing. Thanks for making me re-think this :)
Feb
26
comment What practical steps can I take to reduce bias in usability testing?
Just to clarify, I don't believe it is higher. It's just a hunch, based on initial experiences. My hunch could be entirely wrong. But I'd still like to mitigate against bias, as much as possible.
Feb
12
comment What is your UX strategy when your users want opposite things?
This is the answer that, in my gut, I felt was the right one based on the question I asked. I agree with the comments that the first thing is to distinguish users' wants from needs; also that there are often innovative ways to meet seemingly different needs. Ultimately, however, sometimes you will just have be decisive and make a call. I love the tip about not ignoring the complainers. Thanks.
Feb
12
comment What is your UX strategy when your users want opposite things?
This is great advice, and useful (and popular!). I'm choosing a different answer because I was trying to learn (despite the specific example of the boxes) what designers do when they realise they simply can't please all of their users all of their time, no matter how innovative their implementations.
Mar
8
comment Is it helpful to colour-code different sections of a website?
A comprehensive and interesting answer @Mervin -- thanks!
Feb
28
comment How to undo a 'select all' action
It's a good suggestion, although I must admit that sometimes I find the gray state a little confusing. For example, I see this in Filezilla when I want to change a file's properties using checkboxes, which I find more intuitive than entering numeric values that I can't recall. But when the checkboxes go gray, I'm not sure what it means. I get the sense it means 'between checked and unchecked' but it doesn't assign any number.
Sep
13
comment Is a 'back' button needed on a web form?
Sometimes I click the back button because the on-page button forces validation. On the other hand, sometimes the browser allows me back, but only (I later discover) at the cost of losing data. But how does the user know which is 'the right' back button to click? At least eliminating the on-page button removes the choice. In your user test session, when users didn't find a back link, did they still not use the browser's back? That would surprise me.
Sep
13
comment Is a 'back' button needed on a web form?
@LorenRogers I have not got to user testing stage yet for this particular form. I am just at initial wireframing. But in general user testing I have seen that users rely on the browser's Back button. As Jakob Nielsen says 'Users happily know that they can try anything on the Web and always be saved by a click or two on Back': useit.com/alertbox/990530.html
Aug
16
comment Emerging conventions for keyboard shortcuts within web applications
I was amazed to see that pressing ? on Gmail opened up a large panel with a guide to hotkeys. I have been using Gmail daily for years and had never seen this.
Jul
10
comment What deliverables do I need to request from a visual designer for my Android app?
From an email a developer just sent me: All in all, I'd recommend you start prototyping your application before ordering any gfx. Use placeholder graphics and see how the android scaling behaves. If you don't have several android devices with different resolutions you can setup the emulator to emulate different screen sizes.
Jul
10
comment What deliverables do I need to request from a visual designer for my Android app?
Thanks MCeley. I'm going to try to put everything I've learned here and also researched into a separate answer below...
Jul
7
comment What deliverables do I need to request from a visual designer for my Android app?
Thanks Ben. PNG seems to be the format I need for individual graphics, but there's lot of references to '9-patch' PNG format, so I'm not sure if I need that one or regualar PNGs. Also, I've seen some reference to SVG format, so maybe that is better for scalability? And I still don't understand how to figure out what pixel size to start with. These documents are all too technical for interaction designers from a non-tech background :(
Jul
7
comment What deliverables do I need to request from a visual designer for my Android app?
Thanks MCeley -- but how do I know what pixel size to specify? Or do I specify pixels at all? For example, if you look at the wireframe I provided, I can ask the visual designer to provide the 'star' graphic with 4 different dpis. But he will ask me 'what pixel size'? And also, what format, e.g. PNG?
Jul
5
comment What deliverables do I need to request from a visual designer for my Android app?
Thanks. What specific DPI should I request for each category? And I still don't know how to request the files. Are they PNGs? And what about the dimensions -- if not pixels, what?
Jun
1
comment How to undo a 'select all' action
Aha, a 'fire all' button! Yes, I understand your point about states versus selections. I think 'fire all' button instead of 'select all' would be better. (Afterthought -- perhaps I should have used 'hire all' in my example to lighten the mood?)
Jun
1
comment How to undo a 'select all' action
Edit: see above :)