757 reputation
28
bio website andrewwirtanen.com
location Raleigh, NC
age 31
visits member for 2 years, 8 months
seen Sep 19 '13 at 16:06

User Experience Strategist in Raleigh, NC @atlanticbt. Red Sox fan. Music snob. Gadget lover. Foodie. Cape Codder by heart.


Feb
28
awarded  Yearling
Jul
27
comment Best practices for multiple buttons
I like this answer. I would also consider making the "Delete this Search" button a text link so that it does not command as much attention. You could keep the icon and invert the color.
Jul
23
answered Expert Review content
Jun
19
comment How to run quick usability tests for a large organization with no process in place
I was about to submit the same answer! I was at the same conference :-) +1
Jun
12
answered How to gauge whether customers would use an advanced feature
Mar
25
comment Should radio buttons be pre-selected?
@Mervin, JohnGB is suggesting that only check box would be used instead of having a yes/no question (e.g. [x] Send me a free gift card)
Mar
22
comment Is it still a good practice to have a “Go Back” button?
@mansford I understand your point, but I am not convinced. Perhaps it all depends on context (e.g. if it appears self-contained or appears like a website). This is a similar topic to whether a mobile site should work well with the device or browser's back buttons (ux.stackexchange.com/questions/7216/…). I guess the only true way to find out is to observe in usability testing and monitor via advanced analytics.
Mar
21
comment Is it still a good practice to have a “Go Back” button?
This is true--of course, this is a band-aid solution because the app wasn't designed/programmed properly in the first place.
Feb
28
awarded  Yearling
Jan
11
comment How to incorporate a “never” value on a slider?
You nailed it. Given the information we have about the problem, your wireframe is the most descriptive to the user. The only note I would add is to make the "delete automatically" slider default to a smart value; a value that is likely to selected by users most of the time.
Dec
20
comment Refresh button on a website
Unrelated, but I would consider minor grammatical changes to the error message. You do not need any commas. Consider this message: "Your session has timed out. Please click the "Refresh" button to reload the page."
Dec
20
comment Refresh button on a website
Good points, Danny! +1
Dec
20
answered Refresh button on a website
Dec
18
comment What is the best way to approach usability testing an intranet?
This is just a matter of semantics. To me, and many seasoned UX professionals, "usability testing" only refers to the specific method with a test protocol and tasks. "Informal usability testing" does not mean you show the prototype in the kitchen and ask for feedback; instead, it is when the moderator is allowed to prompt and go off-script. I do think informal feedback is very important in this scenario, but it isn't usability testing.
Dec
17
comment What is the best way to approach usability testing an intranet?
I agree with everything that was said here, but the question was about usability testing--not general user research. Informal feedback and diary studies are great, but there is still a place for a thorough usability test to uncover deep issues.
Dec
5
answered Recommended UI/UX conference in the USA?
Nov
30
comment What UX training or conferences do you recommend?
@michaelduskus Yes, I would do the Bentley MSHFID program again. There aren't many graduate-level programs that are focused on practical skills. Agile was something we were talking about in 2006/2007 when I was in the program (I believe it was the Managing a User-Centered Design team class). The program has been and continues to be a leader for training UX professionals. I was mentored by Joe Dumas, who literally wrote the book on usability testing. Chauncey Wilson and Tom Tullis are also great professors there, and well known for their work.
Nov
30
comment How do we validate our persona?
See "Data-Driven Persona Development" from the CHI 2008 proceedings, which recommends starting with a survey to create persona and using interviews to validate personas dl.acm.org/citation.cfm?id=1357292 (the citations on Google Scholar are useful too).
Nov
28
revised What UX training or conferences do you recommend?
clarifying a sentence
Nov
28
answered What UX training or conferences do you recommend?