913 reputation
211
bio website dennislees.com
location New Hampshire
age 34
visits member for 2 years, 1 month
seen 16 hours ago

I'm an Irish citizen and US permanent resident currently based in New Hampshire, though I've lived and worked in Europe and Asia, and have travelled the world.

My background is in web design and development, but I'm currently operating in the realm of user experience and web project management.

I like tech stuff, learning new things, and picking up my cats with one hand to make myself feel big and strong.


Mar
31
comment How can I capture quality data about existing users' goals, outside the context of UI?
I hear you, I do, and agree with your points, but the modification of the current system, even in the light of the potential goals, and even for something as seemingly simple as adding as virtual pageview functionality, isn't something I'm going to get approval for at this stage. This option boils down to trying to change my companies approach to prioritizing business value. That's not going to happen before I need to deliver on this stuff.
Mar
31
comment How can I capture quality data about existing users' goals, outside the context of UI?
Wow! Talk about a borderline insulting answer. Perhaps I'm partially responsible because I didn't point out in the question that I was aware of the concept of "user research", and I that I figured that these things you call "interviews" would play a part, but I did explicitly ask about tools and lessons learned, and hoped for sophisticated answers from people who have some actual experience to share. Your answer suggests you didn't fully understand my question.
Mar
31
comment How can I capture quality data about existing users' goals, outside the context of UI?
Thanks for your input, but I think it misses the mark. Any data we're going to get will be about the current system, which we know is slow and inefficient, which is why we're completely rebuilding it. We'd have to go data mining to make inferences about goals. I'm more interested in capturing input directly from users, outside the context of UI and analytics.
Mar
30
comment How can I capture quality data about existing users' goals, outside the context of UI?
Is this just a case of a poorly timed question, or have you guys really got nothing for me on this?
Mar
29
asked How can I capture quality data about existing users' goals, outside the context of UI?
Mar
26
comment How to offer multiple actions on table items, within the table?
I should have given more information. We've actually designed most these interactions already, but the complexity in the design meant that developers and PMs pushed back and asked us to provide UI and interactions that were more appropriate for prototypes. I appreciate your input, and have given your answer an upvote, but it's not 'the' answer. The accordion option, for 'Send To', for example; seems good, but that UI is more complex than less complex (to build) and it's not optimal for situations when there are many many 'send to' actions in the table rows. It's not very repetition proof.
Mar
26
comment How to offer multiple actions on table items, within the table?
The inline actions create either an empty table col, which affects the balance of the design, or, if the items are visible (but inactive) you get a lot of repetition and visual clutter. Good shout on the WP bulk actions.
Mar
26
comment How to offer multiple actions on table items, within the table?
Desktop. Highly technical users. Sys admins, network engineers, etc.
Mar
26
asked How to offer multiple actions on table items, within the table?
Mar
24
comment Alternate Navigation options for my web app?
Are the differences between Options A, B, and C large enough that you couldn't make the changes on the page? That is, not switching between these menus in the nav, but moving that UI onto the page itself? (maybe in a breadcrumb, or 'Pills' style. That breaks it out of the main nav, and makes your life easier.
Mar
24
comment How to display a lot of filters (cascading and/or not)?
Have you quantified what your users' goals are? Or do you have any idea how they generally behave in the app? The suggestion that "your company" is asking you to "add more filters" doesn't sound very user centric. Interfaces like this end up getting overbaked and confusing. A good solution can be to present users with what they will need and use most often, and make additional (more complex, or edge case) functionality available but hidden. That approach is more challenging than simply adding more filters, so more filters is what we usually end up with.
Mar
24
accepted Better to use generic verbs or slash-separated specific verbs in navigation?
Mar
21
revised Best way to organize multi-person content audit?
Additions
Mar
21
answered Best way to organize multi-person content audit?
Mar
20
revised Refine on search results
deleted 6 characters in body
Mar
20
answered Refine on search results
Mar
17
comment Best way to present a quick access option in a login form
How frequently would a user want to do this? Is it an occasional thing? or is it likely that they would always want to go straight to the data entry page?
Mar
14
comment What are -if they exist- the best books about UX and business?
Great suggestions. I'd add that if the OP is still in the process of developing a strong personal sense of UX and UXD, that Jesse James Garretts "Elements of User Experience" is a must read. jjg.net/elements
Mar
14
comment What are -if they exist- the best books about UX and business?
Krug's book is quite focused on Usability and User Testing, and while the application of his principles will generally lead to a better experience, this book will fall short if the goal is to "explain the importance of UX in business".
Mar
12
revised What are the usecases for which browser users would thoroughly inspect the site's SSL certificate?
typo