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visits member for 2 years, 5 months
seen Jun 13 at 13:37

Mar
3
comment If you can't improve loading time, is distracting the user a good technique?
Can't really provide it as an answer as I can't find the source, but it may interest you to know that both Microsoft and Sony have rules in place so that if a game takes longer than X seconds to load then you MUST provide something to keep the user interested, whether that is some little snippet of text etc.
Mar
3
awarded  Critic
Jan
30
comment Should personal data be asked at the beginning or end of an online survey
I don't mind too much filling out surveys for companies I use, however providing personal data will never, ever happen in a survey, irrelevant of the company. If I get to the end of the survey only to find the details be more and more personal I like @msanford will abandon the survey. More to the point I'm generally left really annoyed for the time wasted. If you want personal details, my opinion is to ask for them first anything else feels a little dishonest.
Jan
29
comment Sliders without inputs - terrible idea?
This isn't a proper answer, hence the comment. For me personally yes, I suffer from autism and although there are many traits, one major one for me are things which fail to "line up"; in this case it is the numbers which are 'floating' from the common increments. Silly I know, but on your screen that 11% is REALLY grating me - I see 0.5 and 15 but then I see 11 and that's an odd one out. I'd want to correct that to either 10% or 15% and if I couldn't easily do it I'd drop your application. On the other hand I'd still want the flexibility to have say 11% if I wanted it.
Jan
24
comment What are pleasant ways to move the user through a technical support request, if they are not very tech savvy?
I'm pleased you got something out of it. :) Best of luck.
Jan
24
awarded  Teacher
Jan
24
answered What are pleasant ways to move the user through a technical support request, if they are not very tech savvy?
Jan
4
comment Should printed graphics of a domain start with www, uppercase/lowercase? How to make the user understand that it's a domain?
While I agree that for most people domain.com is as understandable as www.domain.com and does appear cleaner; I'd suggest only using www.domain.com. Whenever I need to direct less technical people to a website, one of the first questions asked is "do I need the www. part". Although JohnGB did not mention it, IMHO, the "http://" is as good as irrelevant for most people, so don't include it.
Dec
23
awarded  Supporter
Dec
23
comment Best UI pattern for letting a user assign items to groups
I'm not prepared to make an answer of this, but it depends on what device you'll be targeting. On a PC, I'd say checkboxes are fantastic. Simply using SPACE and TAB I can do an awful lot in quite a short time. If this is a mobile device where the interaction is more 'physical' then dragging and dropping is most likely the way to go. Also, yes, just to reiterate what @JohnGB said, +1 from me as well for a well constructed question - very nice!
Feb
21
comment Dealing with Area Codes in Phone Number fields
Option A or B B are the best options, but if you chose Option B perhaps you could have the same phone number in the text box greyed out until the user starts typing, then underneath where the sample field is, have a friendly reminder reminding the user not to forget the area code. Don't forget though, a lot of people have mobile phones where area codes don't apply, so this may cause users to think that a landline is only acceptable.
Feb
21
comment Dealing with Area Codes in Phone Number fields
@dnbrv Technically yes, but practically, no; it's incredibly complicated, specific area codes may have phone numbers that are 5 or 6 number long, and as seen the length of the area code can vary.