1,028 reputation
49
bio website
location Ireland
age 43
visits member for 4 years, 1 month
seen Sep 21 at 10:51

Interaction Designer since 1993, working in a wide range of fields such as air traffic control, financial markets, virtual reality mockups, and latterly, open source desktop applications.


Sep
21
answered Job application. Design without background information?!
Aug
31
awarded  Yearling
Jul
6
comment should I ask for a phone number even though it is not required?
If you do ask, you should also be sure you are complying with the relevant data protection regulations. Storing personal information that is not required for the service the user has signed up for may constitute a breach in some jurisdictions.
Jan
31
comment Why do credit card forms ask for Visa, MasterCard, etc.?
This, I think, is the most convincing UX reason. By forcing the user to select card type first, also reduces the risk of pulling the wrong card out your wallet and charging something to it by mistake.
Nov
13
comment Is Repeating a Word in a Navigation Panel Bad?
The swatches could, of course, have tooltips. Slightly more inconvenient for colour-blind users, but how much more so is something you'd probably want to test with some -- luckily they're not all that hard to find.
Nov
8
answered What's a healthy relationship with your web developers?
Oct
3
comment Preventing users from closing browser tab. Bad idea?
But would it not have been a better experience if the better plan had been suggested to you in the first place?
Aug
31
awarded  Yearling
Aug
20
awarded  Scholar
Aug
20
accepted Absence of negative feedback vs. presence of positive feedback
Aug
20
comment Absence of negative feedback vs. presence of positive feedback
As with a lot of questions on the UX board there's no definitively right or wrong answer, at least until customers start complaining six months later :) But I've marked the one that's closest to what we've decided to do in our latest prototype iteration.
Jul
23
comment Should websites require e-mail addresses?
Numerous possible duplicates here, btw: stackoverflow.com/questions/1360981/…, stackoverflow.com/questions/6080/what-to-use-for-login-id, stackoverflow.com/questions/647172/…, stackoverflow.com/questions/1303575/…, stackoverflow.com/questions/6146251/….
Jul
23
comment Should websites require e-mail addresses?
User names really only make login easier only if a) you can remember which particular user name you chose for that particular website, and b) you're not using some kind of password manager to auto-fill the login details anyway. Most websites want or need your email address for something or other sooner or later anyway. So why bother forcing a user to enter two bits of information about themselves, one of which they'll probably have to invent and remember, when they could enter just one that they already know?
Jul
23
comment Should websites require e-mail addresses?
Perhaps you could explain why you think it's such a bad idea that you "never understood"? Other than the few extra moments required to type an email address compared to some other user name (and yes, having to remember which user name you used for each of dozens of websites can be quite difficult, at least for me), what do you consider to be the disadvantages?
Jul
19
revised Does “Don't Break The Back Button” Apply To Web Applications?
Mention the application types we tested
Jul
19
answered Does “Don't Break The Back Button” Apply To Web Applications?
Jul
2
comment Is the usage of text embedded in an image a bad practice, for very controlled uses?
Great list, though the Retina point is slightly spurious. Websites can and should provide assets at higher resolutions for high DPI displays these days, where appropriate.
Jun
24
comment Absence of negative feedback vs. presence of positive feedback
Yes, that could be a useful way to look at it, thanks.
Jun
24
comment Absence of negative feedback vs. presence of positive feedback
Yes, that's come up in our discussions a couple of times :) One counter to that is that it's just easier to look in one place than to quickly scan a few tables to confirm that everything is fine. But @Matt's notification box answer pretty much addresses that, although we probably can't do something exactly like that unfortunately.
Jun
24
revised Absence of negative feedback vs. presence of positive feedback
added 224 characters in body