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Apr
16
comment How to convey: “don't move until the task is done!”
I'm inclined to agree, but it's quite possible that the delay isn't caused by the RFID reader at all (perhaps it tries to connect to a centralised server to validate the ticket balance, or perhaps it's writing data to the RFID). If so, the interaction is what causes people to refer to the task as "reading their card" and setting expectations accordingly.
Mar
22
comment How to deal with Privacy when performing Tests involving Video Capture?
@Pdxd It will depend greatly on the privacy policy in place for the data collection in the first place. There won't be a generic solution here, short of working on a test database instead of production.
Mar
22
comment Form design for CRUD actions
Hear, hear. Put another way: CRUD actions operate on the data model, which is rarely the same as the user's mental model of the task they're performing.
Mar
22
comment Using radio buttons or drop down list when the number of options can vary greatly
I'm not necessarily proposing it, but as a middle-ground option, remember you have the option in HTML of showing a <select> element as a scrollable list using the size attribute, without necessarily having to let the user select multiple items.
Mar
22
comment Best practice for quick file searching
I'm not sure this is a common-enough scenario to have an established best practice to lean on. You're likely going to have to evaluate your usage scenarios and test your concepts on your users. For what it's worth, it sounds like you'd be well served by looking at app launchers like Alfred, Butler, LaunchBar, Wox, etc., and the Quick Apply palette in Adobe InDesign for other references on how this functionality might work.
Mar
1
comment What should the default value be for a credit card expiration date?
@FedericoPoloni yes, but the behaviour is far from ideal, especially for years (firstly my card shows the expiry year as two digits, so I have to recognise the different pattern, secondly typing "2017" into a field currently set to 2015 does nothing at all in response to my first three key presses). I don't really understand the value in putting this sort of thing into a drop-down.
Feb
27
awarded  Nice Answer
Feb
27
comment What should the default value be for a credit card expiration date?
Consider using text inputs instead of dropdown menus. That allows me to type the month I have memorised or transcribe it from my card without having to locate anything in a list.
Feb
27
comment Tables with a lot of rows - where should the delete option be?
Is this a web app? If not, the delete option is conventionally the backspace key on the keyboard.
Feb
27
revised Tracing on a touch screen: achieving fat finger friendliness
Added mention of Scribble Select mode in Photoshop Touch.
Feb
27
answered Tracing on a touch screen: achieving fat finger friendliness
Feb
26
comment Card Sort Analysis using Excel (Agreement and Disagreement Matrices)
I generally just use the one built into OptimalSort, but I know Donna Spencer has a Card Sort Analysis Excel template available in the resources for her book (I'm not entirely sure it contains a similarity matrix).
Feb
15
awarded  Yearling
Jan
13
awarded  Caucus
Jan
4
revised What's the best approach to confirm user email address: sending an email confirmation link or sending a verification code in email?
Improved the grammar and markup. Removed the edit explanation (that's what the Edit Summary field is for).
Jan
4
reviewed Close Hiding size / colour options until you've made the decision to purchase
Jan
4
reviewed Close Responsive web design Vs Separate website for Mobile
Jan
2
awarded  Nice Answer
Dec
12
reviewed No Action Needed How do I suggest to our CEO that we need a UX pro on staff?
Dec
8
comment Unintentional link clicks in table rows
@JOG thanks for updating us on your findings!