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visits member for 2 years, 3 months
seen 7 hours ago

Mar
25
comment Show a password strength indicator without text?
Is there a reason you don't want to add text to the visual indicator?
Mar
25
accepted Best way to organize multi-person content audit?
Mar
25
comment Best way to organize multi-person content audit?
Thank you so much for this response; it's really helpful, and I think I will use your mockup as a starting point. Again, many thanks!
Mar
21
asked Best way to organize multi-person content audit?
Mar
19
comment Opting In/Out Error Handling in Mobile
If you're going to show the error message, IMO the halo effect can be subdued with very specific error messages. Example: there was an error; please try later vs. there was an error saving your marketing preferences. It may be a problem with our server; please try later. Even if I get that error, I feel that I still trust the system and ultimately the company because they took the time to craft very specific and informative error messages.
Mar
18
answered Should “Learn More” CTA be used as a link or button?
Mar
18
comment How should you use a survey to find out the most useful or important pages on a website?
What's the end goal of this survey? Are you re-designing? Getting ready for a new marketing push? Are you looking to trim back your content? Also - Don't forget about search terms in your analytics. That can provide great insight in to what people need/look for on your site.
Feb
21
comment Do users sign up to newsletters on homepages?
Personally I hate the lightbox method; any website that does that to me make me automatically close the box without even looking or leave the site. Good to hear it works for you.
Feb
6
comment Vertical alignment of credit card date fields
Horizontally grouped mo/year fields are how they display on the physical credit card as well, so I'd say that reinforces the logical grouping in the second example you give.
Jan
29
comment What should a tag list do?
How do you know the behavior isn't obvious and users are not clicking on them - if that's what I understand the problem to be. Make them look like links. Users know what to do with links or at least anyone who's used the web for a couple minutes.
Jan
29
comment What language/wording is best to indicate the max character count on a text box has been exceeded?
The first of your three choices seems the most quick to parse and understand. Just make sure you put the error message next to the associated field.
Jan
29
comment How many people should participate in a content audit?
Good point here @jff - "If everyone is responsible for everything, it might be difficult to make all parties agree on something."
Jan
29
comment How many people should participate in a content audit?
This is helpful; thanks!
Jan
29
accepted How many people should participate in a content audit?
Jan
25
asked How many people should participate in a content audit?
Jan
7
accepted Inconsistencies in hamburger menu direction a mobile vs desktop problem?
Jan
7
comment Inconsistencies in hamburger menu direction a mobile vs desktop problem?
Drawing a parellel to web page navs is a good point. Thanks.
Jan
3
comment What's the role of an internal UX person when an outside agency does the work?
Great points. Thank you for your comments. The agency we'll work with is less than an hour away, so I'm sure we'll do at least an introductory workshop together.
Jan
3
comment What's the role of an internal UX person when an outside agency does the work?
Thanks - I do think I need to really consider what part of UX I want to keep doing in the future; hopefully this project will make it clearer
Jan
3
comment What's the role of an internal UX person when an outside agency does the work?
Thank you both for your kind words; I guess I never thought about it from the viewpoint you suggest, @BennySkogberg. I'll keep that UX strategy viewpoint in mind as the project progesses. But then that raises another question: what do I have to show for it when the project is over? What may I be able to add to my portfolio?