1,689 reputation
411
bio website nz.linkedin.com/in/nathanwall
location Wellington, New Zealand
age 40
visits member for 4 years, 1 month
seen Oct 29 '10 at 21:06

Over 12 years experience designing and implementing websites, information portals and transactional services for government agencies in both Australia and New Zealand.

Since 2004, have collaborated with representatives of other government agencies to redevelop the the NZ Government web publishing standards.

My specialties: HTML, javascript, CSS, UXD, user centred design, information mapping, information architecture, IA, SEO, enterprise content management, web standards, accessibility, customer testing.


Jul
19
answered Is “user experience” evil?
Jul
17
answered Coding Best Practices as UX?
Jul
17
answered Coding Best Practices as UX?
Jul
15
answered Is it right to make account deletion difficult?
Jul
9
comment Should form labels be placed inside of input boxes and slide out of the way?
Was anyone in your test group using a screen reader? Was there anyone who didn't speak English (Im assuming) as a first language? Might have changes your results a little bit... What if javascript is turned off? (The javascript issue alone could impact as much as 5% of your users)
Jul
9
comment Bilingual website usability
Id actually be interested in any research that says best practice is to develop multi lingual sites as a single site. Going through this very process now, and looking for ideas on how best to do it.
Jul
8
comment Font sizes for WCAG2.0 AAA
@DA I agree with you, in principle, unfortunately working on a large number of public sector (government) websites means for me, font size and WCAG is always being talked about. Im supposed to comply with WCAG 2.0 AA across every aspect of the site. Doing fonts the WCAG way is an easy win :)
Jul
8
answered Font sizes for WCAG2.0 AAA
Jul
8
comment Font sizes for WCAG2.0 AAA
I always thought the std was actually pretty clear, and I relied on the 'expertise' of the creators of the stds to say what was considered acceptable. See my other answer as it wouldnt fit here...
Jul
7
answered Font sizes for WCAG2.0 AAA
Jul
7
comment How do you improve the IA of an existing site without throwing away existing content?
I did use a CMS a few years ago that was capable of storing any content object, file, script, image etc and then you could convert bits at a time to the new templating engine and migrate the content. It didnt actually allow for a new IA though, you just migrated the entire content into a new repository. We did that for 29 websites and then progressively converted everything. As more CMS applications adopt open standards like CMIS repurposing content will become easier, but only a few system support this feature at the moment, and its still a draft standard? (I think)
Jul
7
comment How do you improve the IA of an existing site without throwing away existing content?
It always scares me just a little to find these sorts of gems hiding in intranets. A billing system? Would have thought that was migrated if it was a critical system....
Jul
7
comment How do you improve the IA of an existing site without throwing away existing content?
Ok so if you are dealing with genuine ROT the best technique I have ever used is to archive all the old content and remove all access to it by redirecting users to a form, an email address or a phone number where they can contact the central publishing team and get the old content 'unlocked' at this point you work out if its something that should have been migrated, or you could remove the redirection, temporarily or for a limited time. Natural selection at its finest.
Jul
6
comment Should form labels be placed inside of input boxes and slide out of the way?
This is an example of overkill. Users need to see the labels when they are filling in the form, so hiding the label on focus isnt feasible, and moving the label removes any space saving. It would be a nightmare to design, and create all sorts of usability and accessibility issues. Just. Dont. Do. It.
Jul
6
comment How to rescue a usability test whose participant is lacking confidence?
At least you were able to recognise the test was going badly. A bad test can actually be a good thing - at least in the bigger view of things. Next time you might detect a similar problem earlier.
Jul
6
answered How do you improve the IA of an existing site without throwing away existing content?
Jul
6
comment How to rescue a usability test whose participant is lacking confidence?
The 'elephant in the room' is a good point. Don't ignore it.
Jul
6
answered How to rescue a usability test whose participant is lacking confidence?
Jul
6
answered What screen contrast should a design be optimised for?
Jul
6
comment Blocking IE6: Deny outright or warn of issues?
Hehehe that's Aussie slang for "broken" and various other derivatives. see urbandictionary.com/define.php?term=munted you can use it in polite company instead of the "f" word :)