604 reputation
17
bio website stewdean.com
location London, United Kingdom
age 42
visits member for 1 year, 5 months
seen 2 days ago
stats profile views 27

I'm a working User Experience consultant who has been in the UX industry since 1995. I have a degree in Interactive System Design and have worked on TV Services, websites and mobile operating systems. I've previously worked for companies like John Lewis, BBC, Sky and Orange.


2d
comment How many clicks are too many?
I've never heard of 'the usability matrix' - it sounds like it's an attempt to but distinct values on things that are naturally subjective. The aim, of course, is always to create apparent simplicity, but that simplicity cannot be boiled down to the number of clicks. If something takes three clicks but those clicks are confusing and hard to misunderstand then that number is a poor indication of usability. Conversely a good system may indeed take 20 clicks to reach a goal if those 20 clicks take the user forward in the right way. Don't use clicks as a core metric for usability.
Jun
15
answered How many clicks are too many?
Jun
5
comment Any reason not to programmatically put the cursor in the search box by default view instead of forcing the user to click before writing the search?
The code really isn't needed for this question. This forum is about UX - not about development.
Jun
1
comment Shouldn't UX be Lean and Agile inherently?
One last thing @adrianh, it's often stressed processes by themselves don't solve problems, but the individuals on a team. No plan survives contact with the enemy and often so do processes. I will follow up on your recommendations, it's just often I find many 'new' ideas are relabelled ideas, repackaged and sold as a radical idea. Lean/Agile X at their best are all about reducing process, getting it out of the way and providing a faster heartbeat for a project to keep things focused whilst staying in touch with business/user needs. How this is done is still in debate (or I've yet to discover!).
Jun
1
comment Shouldn't UX be Lean and Agile inherently?
As for agile - I'm a fan of it providing it is seen as a way to focus development effort. Trying to put agile into a UX framework I've seen many times and it's failed every time. Either the UX people are running to stay still or the devs get fed up and find a path around UX. Lean is indeed about collaboration BUT going into a sprint there should not no major UX problems left unsolved. This is not the same as changes because of implementation difficulties. I'm not even talking 'sprint 0' - I'm talking backlog co-ownership.
Jun
1
comment Shouldn't UX be Lean and Agile inherently?
There's a lot you're saying there. I think there is often a difference between the ideal and what happens. Comment 2 - my view is it's about the right information at the right time. This does equate to less noise.
May
28
answered A simplified version of UX designer competencies
May
28
answered Shouldn't UX be Lean and Agile inherently?
May
27
comment How can I view my screen design on an iOS device as I work in Photoshop under Windows?
This is not a user experience question but a question about how to use Photoshop.
May
23
answered UX and design spec
May
20
comment Should autocorrect include swear words out of the box?
It completely depends on the context of use in this case. There is no right answer - it's down to the culture the application that has the autocorrect is being used in.
May
20
comment Should autocorrect include swear words out of the box?
Giving such absolute answers are dangerous as the right answer, in this case is likely to depend on the context of use. If it's part of a school website or pre-teen application then correcting swear words is vital. If it's part of an open frank discussion then there are times swear words are vital.
May
15
answered Low-fidelty vs high-fidelity: Do they elicit different types of reactions?
May
14
answered How best to handle a popup gaining focus in the middle of the user typing?
May
11
answered Where to place advanced search option in a shopping app?
May
11
comment Best scenarios to use ajax
This is not a UX question.
May
11
comment Best scenarios to use ajax
This is not a UX question but a technical question.
May
11
answered When to ask for apparel size in a shopping app?
May
10
answered Is there a scale for identifying the complexity versus usability of a software product?
May
10
comment How to create realistic mockups?
I tend to disagree with the 'sketched' point of view. If you're going to sketch - do so. If it's a wireframe then make it look like a wireframe. If it's a prototype then there is not anything wrong with adding design to it. Adding a sketched look to a wireframe is an attempt to let reviewers know 'this is not a design' - which I find patronising.