3,749 reputation
11143
bio website homey.se/uxtweaker
location Sweden
age
visits member for 2 years, 11 months
seen Nov 25 at 12:51

Sep
18
comment Should PDFs open in a new tab?
Another benefit with this approach is that if the pdf is heavy modern browsers such as Chrome is build around the sandbox principle. Each tab behaves essentially like a separate browser. So if the pdf is heavy and crash it shouldn't affect the viewing of site it came from.
Sep
3
comment Where should I place a “live chat” link on my page?
For what it's worth – I've been using a e-commerce website and when I start using the search bar a small chat window appear at the bottom of the page and a "live" customer support guy asks if I want any help. It works actually pretty good.
Sep
3
comment Best way to show a form field group with multiple values?
Since I can't see the complete form I'm a bit confused of what the names and dates are for? Can you elaborate?
Aug
20
comment Multiple sites on the same domain – Good or bad?
I'm not allowed to tell but the b2b site purpose is to find resellers for a product and the b2c brand is the about that product.
Jun
12
comment Are new app designs deviating from conventional (better?) Interaction designs?
You might want to read this article - New Layouts for the Multi-Device Web by Luke Wroblewski lukew.com/ff/entry.asp?1721 in which he discuss how people hold their phones nowadays and the possible impact this could have on layout.
Feb
21
comment How to generate product ideas as a group?
You might want to check out Jared Spools recommended process for these type of challanges: uie.com/articles/never_before_design
Feb
16
comment Are hover states necessary?
I would also say that adding visual hover states on buttons gives the user positive feedback for his action or a sense of an mental award.
Jan
24
comment What other UX processes exist other than user centered design?
Yes, I'm thinking about processes rather than individual methods. I edited the question.
Nov
28
comment Navigation with or without sub-navigation?
Basically yes. As long as the labels are clear it's ok to mix and match.
Nov
22
comment Usability testing and responsive web design
Yes, Jakob Nielsen has written about it here. Even if he suggest using 5 participants: useit.com/alertbox/20000319.html
Nov
14
comment Is user centered design only about hygiene factors?
@FrankL I tried to interpret Bennys statement about "user experience has nothing to do with the business plan" and making sure "new ideas and innovation works the way users expect" Therefore an agency need to document those ideas that the client have come up with and be sure that the user understand and likes them without adding new features.
Nov
13
comment Is user centered design only about hygiene factors?
I like your answer. I think the thing is how much a ux agency should own the tactics in order to solve the problem with attracting users to re-visit more often. That way UX isn't "only" about making the clients idea work. We should be a major part of creating ideas. This is what's being done in for example advertising. The client wouldn't approach an agency telling them about this great idea that only needs a good image and a nice headline. The client would explain what business problem that advertising should help him with.
Nov
13
comment Is user centered design only about hygiene factors?
I have a background in advertising. When the client has asked for our help with for example increasing brand loyalty we could have approached the problem with creating a online service that complement his products. An agency that focus on user centered design would ask the client what he thinks should be done and built something that meet those requirements (and being user friendly). Therefore an agency like that wouldn't come up with any new ideas and it would've to accept the clients level of expertise. The client should also know what he would expect to get in return.
Nov
5
comment Is user centered design only about hygiene factors?
Excellent retitle!
Oct
3
comment Is there a problem with using black text on white backgrounds?
Sounds legit. I have a discussion with a client and I want to show him some hard facts.
Oct
2
comment Is there a problem with using black text on white backgrounds?
Do you have a source for that statement?
Sep
16
comment How to document user interviews
Oh, thanks for your answer. My question was more about user interviews in order to understand for examples the scenarios behind using a website than regular usability tests.
Sep
15
comment How to gather and weight stakeholder ideas
Well, you had me at stakeholder experience design.
Sep
11
comment How to gather and weight stakeholder ideas
Yes, I'm talking about the client and people in the clients organisation that the web site will have an impact on such as the customer service division or the sales division. When I talk to those people about how the web site could help them they usually come up with a lot of content ideas and stuff that the think could be improved such as search. - Can I transform those ideas into business requirements instead?
Sep
4
comment Wireframes first or after rough visual design sketches?
Well, I've used the word boss a little casual. :) It was really the process order I was thinking about. So, thanks.