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From your description seems that neither you nor them have any clue of how the process is going to go. What is going to actually happen is going be unveiled in the near future. There are many things you can do in UX design but you'll always have to choose something within the time & money resources you are given. Until then, your clients need a ...


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This is purely just my own process (so disclaimer here if it doesn't work for you), but I haven't really seen anything that bridges the gaps between system, UI and UX design that is being practised out there, so I just did my own thing: What you can do with a strategy like this is to figure out whether it is the business processes, UI or UX that needs to ...



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