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22

Harry Brignull has an interesting post about adding artificial delays to increase perceived value which was inspired by a Hacker News post about locksmiths and their theatrics. In a nutshell: Purposefully adding a delay to a service may increase perceived value. In this case, the trivially longer time that it takes to "like" could possibly give the ...


18

Though I know you are not a fan of using the standard * as a way to highlight mandatory form fields ,I would strongly urge you reconsider your decision .The reason being that having the * (in front of the label or field) has become some what of a de-facto standard with regards to a form field being mandatory and coming up with a new design might just confuse ...


18

When the user clicks to play, you simply overlay a message saying 'This video has no sound', and the user clicks to accept this and start the video. For example, this recent video on the BBC website: In addition, where there may be sound but no voice-over, and the user might be expecting it, your message would be 'There is no commentary on this video'. ...


17

If this is an administrator function for a multiple-choice quiz, I would make it clear to the user that a correct answer is required, and allow the addition of one or more decoy answers. (Choose your own terminology for "decoy answer".) download bmml source – Wireframes created with Balsamiq Mockups The application itself would randomise the ...


16

HTTP error codes are primarily useful for support and debugging. In the early days of the internet, almost all users were technical, and so having them made a lot of sense. Today, it still makes sense having them visible, but that should not be the only information that you provide. Explain it like a human for the rest of the world to understand what ...


15

If I get spammed because I was "foolish" enough to leave my e-mail address, then stupid me. If I get spammed just for visiting a website, then - how can I put this politely? I'd be pretty darn peeved. If I knew a site's owners were employing such practices, I'd avoid them like the plague. If I found out I was contacted because I just happened to visit a ...


14

No, don't close one when you open another. The reason for this is that the whole screen will start jumping around all over the place when you start closing accordions programatically. For instance - if the user selects item Four from your example they would expect the accordion to open from that point on the screen, but because Item 1 would close at the ...


13

You need to clearly communicate in a non visual sense the fact that the menu has sub menu items. When thinking about the problem like this it turns out that you aren't restricted to just output text as you can also use the text in the tags and attributes. For visually impaired users you should be thinking in text, not images (this is actually very good ...


12

From your description, it doesn't matter whether they know what a clipboard is. All that matters is that you can explain to them that they can press a button to copy the content so that they can later paste it into something else. I would bet that 95%+ of computer users know how to copy and paste, so just go with that.


12

Would it not be more appropriate to make the label describe that it is a contact field and ask the user to add one or more of the appropriate type? This makes the form also expandable to future forms of contact in the future (sms, or mailing address for example) or multiples of both phone and/or email. In this screen we have pre-populated the first 2 sets ...


12

I think the best explanation I have found was in this article which explains how fonts constitute a typeface. To quote the article A typeface is a family of fonts (very often by the same designer). Within a typeface there will be fonts of varying weights or other variations. E.g., light, bold, semi-bold, condensed, italic, etc. Each such variation ...


12

A typeface is a distinct design of glyphs, a font is a specific variant therof, consisting of a full set of glyphs. Helvetica is a typeface, as is Courier. They are different typefaces, and by definition different fonts. Helvetica condensed bold is a font, as is Helvetica italic. They both belong to the Helvetica typeface, but they are different fonts.


11

These kind of access issues are usually addressed with 'roles' everyone logs in through the same link, with a unique to the individual ID. Then each ID is given specific privileges (or roles). All your students have the student role, all the teachers the teacher role, etc.


11

No. People place the most amount of trust primarily in .com, .org, and .gov and secondarily in .net. All other TLDs are subject to additional scrutiny by your users. In addition if I just know your domain, but not the TLD you are using. I'm going to guess, and I'm willing to bet most of your users will guess ".com". .com should always be the primary ...


10

The issue is selection. On the desktop we usually select an item and then act on it. On the web, we act on the item without selecting it first - either that, or selection is implied by mouseover (which doesn't let us "select" multiple items). So, whenever we need to select an item explicitly before activating it, or when we need to perform multiple selection ...


10

I suggest using microformats instead of "tel:" in your markup, and let the browser handle it. Power users can install a plugin or user script if their browser does not natively turn phone numbers to links to re-format the microdata or show new items in the context menu to handle that data (E.g.: "import into address book," "call directly" and so on).


9

I've come across the same question a while ago and my company relayed on my opinion to solve the same problem, but I wasn't able to find hard data to use as a starting point. However, I found a paper by Raluca Budiu and Jakob Nielsen from the University of Cincinnati (http://uc.edu) about Usability of Mobile Websites. The page 79 mentions very briefly a ...


8

Novice users comes to mind, but you can also use terms like non-tech savvy, computer illiterate, or just new computer user. But this doesn't specify the level they are at. For situations like this I would create a persona that more fully represents the demographic that you want to refer to, and then refer to that persona instead of trying to name a ...


8

You know, I've read a lot of arguments on whether or not a site should allow for those who disable Javascript, and I've come to one conclusion: don't do it. Javascript has become a standard of the web I decided one day to disable Javascript and see if Facebook would function at all. It did not. This is because Facebook is run on Javascript (for the most ...


8

Animation in its very basic form is used to signify change. Whether that's a change in relationship between elements or the status of an element itself, doesn't matter. However, this is when you look at animation in the context of animation vs no animation. If you take it out of that context, animation is like color, pattern, shape, etc. It's just another ...


7

When I was using Google+ the first time, I noticed that they incorporate double clicks as an integral part of their Circles pages. The page shows a list of people - avatars and names. You can select them, multi-select them, rubberband a marquee to select them, all so that you can add them as a group to one of your circles. But if you double click on one ...


7

Here is my war story... I had to re-skin some internal UI simply for a big name client we were having. They needed it the next day. So I put my nose to the grind stone and just re-styled the UI. The effect turned out to be better than we expected. The Pro's you listed were true. The brand stood out more but also the perceived value of the product went up. ...


7

It would take more than hover states for UX designers to be able to treat mobile devices like desktop ones (and failing to celebrate their differences could be considered a mistake). To understand why, we have to define the terms and then consider the differences. Defining the terms What do we mean by 'Web' interaction and what might we mean by 'mobile' ...


7

welcome. The website has a clean design and is certainly focused right in there to registration. However, here's a few thoughts I had: From the homepage alone, I don't know enough about it to just give my email address and be signed up. Registration is free for the Beta (which is only explained on another page), but are there any other fees? What happens ...


7

I really liked Amazon's approach in how they cleaned up their old site to create a brand new layout while retaining the existing functionality. The key things you need to take care of are : Establish the key functionality of the app i.e what does it do and what it should to continue to do after the redesign Look at how the existing layout is designed and ...


7

Create a website for your portfolio. It is in essence the same as what you would need for a photography portfolio, so you have many templates to choose from in many content management systems (such as Wordpress, Joomla, Drupal, etc). Display it on dedicated portfolio sites. I have hired people directly off such sites based primarily on their portfolio, ...


7

It depends on who "the user" is. HTTP error codes are definitely cryptic and unhelpful to users using a browser. Different web servers will each have their way of displaying these pages, with varying levels of user-friendliness out of the box. In most cases web developers can override these, but many times this will only be done for the most common ...


7

The general term I've heard is "computer illiterate"


7

The Statistics Recent statistics shows that about 1.3% of web users have their Javascript turned off. For the Guardian newspaper, an average of 2,200,000 visits a day translates to around 28,600 visitors without javascript, which I would worry about had I worked for the Guardian. You may find in your own analytics that the percent is smaller (or possibly ...


7

The default file uploading element can be confusing for non-power users, who might be seeing it for the first time. You should redesign it to something more user-friendly, which tells the user what he's doing exactly - like Facebook: there's a link saying, "Upload pictures", and when you click it it shows the OS window for uploading files. Also, looking at ...



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