Hot answers tagged

138

Yes. There is a very simple, effective heuristic that adjusts to the preference of each user. Place a check box in the warning message dialog that says: Don't show this message again Which can be improved further by stating where that dialog can be reenabled.


122

"Recovered" is a poor choice of words here. All that app is trying to do is warn people that the action is not reversible and they can't simply hit cancel or undo and all their files will be returned. A better solution would be: Formatting SD card will delete all data. This action cannot be undone. Continue? This is more direct to the point that you ...


61

These are Confirmation messages - Windows have a fairly detailed page on their guidelines. The whole of that page is pretty useful but here's some excerpts (emphasis mine): Confirmations are most useful when the action requires the user to make a relevant and distinct choice that can't be made later. That choice often involves some element of risk that ...


28

I'm surprised nobody brought up the Mac OS X shut down dialog. It presents you with an "Are you sure?" window, but has a timer so that if the user walks away, expecting the computer to have shut down, it will while still allowing the user time to cancel.


28

I see no problem with the message that other suggestions completely solve. Formatting SD card will delete all data. Data cannot be recovered. Continue? Data cannot be recovered gives a very good sense of urgency, and speaks well to the target audience who at this juncture needs to know the likely worst case scenario. Even though the data can be ...


14

Really good question. I've thought about this inaccuracy (although in a security, not UX context) and had to explain to several colleagues that most "delete" options (yes, even formatting a drive) are not secure and that the data is quite often recoverable. I have never found it difficult, nor has anyone failed to understand, that the way to think about ...


14

There are 3 cases. The destructive action Do you want to delete this file? Don't. Just do the action, and display a confirmation snackbar (non-blocking small widget somewhere where it is visible but not in the way of operating) that allows to cancel (then, either delay the action, or make sure you can revert it easily). The question can only be ...


8

I'm a big proponent of not showing messages blocking users from doing what they intended to do. The UX solution with confirmation popups came from the Stone Age of computer UX practices. It originates from a correct assumption that if we have a critical resource, we should not let users damage it by an accident. However, an accident is called that way ...


8

There are two important things I could read through: 1) 99% users do not have trouble 2) Explicit warning message is needed So considering both cases, you could go with Option 4, but additionally have a check box in the modal pop-up, that could say "I am aware of this. Do not show me this warning next time" or something of the likes. A regular user could ...


5

I know the question is about the text, but in addition to others responses, consider that user don't always read what you have written and can click on a single button as a habit/reflex. Consider adding 2 buttons with exact same formatting to force them process the information


5

I would suggest "Data will likely be unrecoverable" as having a clear meaning that is unlikely to materially mislead anyone. While it is true that the likelihood of data being truly unrecoverable if nothing is done with the cartridge following the format might not be as high as the adverb "likely" would suggest, few if any users will care about the odds in ...


4

Maybe the UX should go in a completely different direction here. Starting with some (always dangerous) assumptions about context: The majority of users landing on this bit of UI are here because they want to re-use the SD card on the same device. They have no intention of removing the SD card, or sharing it with anyone. And many of those users actually ...


3

What if, similar to option 3, whenever a user first enters the download area, a modal window pops over and the background area is blurred/darkened so it is not accessible. The modal window could contain your warning message along with a prominent "I understand the risks" button which clears the warning window and grants the user full access to the download ...


2

I understand you're just showing a typical example here, but I think a small adjustment to your example would make it much more palatable to you: Stop displaying the number of remaining pages. Just show the number used, and tell them if they're close to the cutoff. Saying they have however many remaining is framing it as a kind of personal, pre-allocated ...


2

You may want to notify your users that this is a potential issue with their built-in browser pop-up blockers. For instance, Gmail uses this error message after a new window has failed to open: "Grrr! A popup blocker may be preventing the application from opening the page. If you have a popup blocker, try disabling it to open the window." If you include ...


2

As a UX designer, it's our job to help the user in accomplishing their task. I would recommend the approach of encouraging the user towards the more effective tool as oppose to discouraging them from using the other. Are the two machines always paired? If your machine can detect the pairing, you can consider redirecting or provide instructions for the user ...


2

The question is not so much about what the OS is doing, as clarifying the assumptions that naive users are making about what the OS is doing. How about ... Formatting this card will allow it to be used for new data storage. Assume you will not be able to recover your old data. Assume that any bad guy that gets this card will be able to recover your old ...


1

How about: Formatting SD card will erase existing data. Continue with erasure?


1

Add another paragraph after the warning that your data may not be retrievable: Warning: formatting is not an authorized method of destroying classified or confidential data such as old passwords, naughty photos, or your credit card number. (What would I recommend? (a) contact a reputable data destruction service, (b) read the government standards for ...


1

I think the message is fine. It's not about giving people all the information, or even all the options. Formatting SD card will delete all data on this specific card Serial Number XXXXXXXXX. Data cannot be easily recovered, but may be recovered using some tools with an unknown degree of success depending on how many sectors of this device are altered ...


1

I wouldn't add Data cannot be recovered I would add it only in the case of a full erase (in case you have the option available to your users). An other issue is with Continue ? I believe you than give "Yes" and "No" as choices to your users ? If you do, it probably isn't the best practice as it forces the user to read the whole message to know ...


1

Solve the real problem It sounds like your users are taking extra steps to get to this control, despite your best efforts. So the question is why? You mentioned that this is for scientists and engineers. I've worked with this audience before and I know they want total control over their equipment. And when they mess with settings, they are usually trying ...


1

Cost-effective structural integrity The full depth step provides the hinge point for both sides of the ladder as well as rigidity to prevent twisting at those hinges when the user approaches the top. The only type of brace that would provide the same rigidity would require cross braces and could still function as a step for those determined to hurt ...


1

Given that the user cannot proceed unless he/she performs an action/set of actions, the use of a constant reminder is a good play. Also supporting your text content with icons is a good strategy that will assist those users who tend to skip text content. For the actual content, I would suggest be precise and to the point. An Example: In order to use our ...



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