Tag Info

New answers tagged

1

As always, it depends of type of user and service. For example, Users will accept if you explain the benefit, and it is worth it. Younger users will be less reticent to accept than older ones. And so on. I have been working on a responsive website for a clothing store franchise, and the smartphone version asks geolocation when you are looking for the ...


0

I've always asked the product manager (hopefully a single person, not a committee), whom I understand to be the person who decides which qualities (like performance, usability, security, and what @ripu1581 mentions) are important to the product and who decides which features are developed. If that responsibility lies with somebody titled "Architect" or ...


0

You should invite anyone who is responsible for understanding the results from your research, implementing the results of your research, or building upon your research in some way. If this is your first study with the team, this is an excellent opportunity for you to build your relationship with them. If this is the very first usability study that the ...


3

I am not sure you are going to find a optimal time it would take for a person to react to a visual stimuli and find content as there are multiple factors here The attention span of the user The relative speed of the user in scanning the content to find the content he is looking for The position of the users mouse or finger or pointing or interaction ...


0

The most important types of people to bring in are those who know the research for your end user very well, preferably people who can remain unbiased about the product and focus more on the user needs. It is good to let the some of the stakeholders know what you are doing and provide some feedback, but be careful not to give them too much control; ...


2

Test it rather than send out surveys If you are involved with it you'll already know how it should work so get some fresh eyes on it and watch them like a hawk. Testing it on 5 people is a lot better than not testing it at all


1

Mainly, you should invite someone who knows the job of your end user and understands the environment in which user will use your product, so that they can define goals of the end user. Usually that is done by business analysts or product management team. Around that usability test can be designed and given for you usability test team. You business owners ...


1

First of all don't panic! ;) You need staying power. Even if you feel in charge (which you aren't by role) - your company isn't ripe for usability testing yet. So, you need to show them the benefits first. It is a long path for you to build up awareness for users and to establish design processes. Look out for UX maturity docs - how to reach it ...


2

Was there any prototyping or usability testing done locally before now and can you contact/get access to those people? (Ideally, this should be an ongoing part of the development process over time & you'll have a list of interested early adopters. If not this time then for the next one! :)). If not, can you get to anybody at all who fits the target ...


1

I recently watched a case study from Leah Buley the author of UX Team of One. The talk gave me great insight on "what's our engagement model with the rest of the organization?" http://mxconference.com/videos/mx-2014-leah-buley-the-marriage-of-corporate-ux-strategy-a-case-study Could that help you? I could not apply her approach yet in my current work but ...


0

I always take a step back and question when I hear "This company works with a lot of data". And I hear it a lot. The hard thing is to actually know what to ask out of this data and what to present. That could help you as well. Data Handling: Do they have so much info / data or are they multiplying things? (e.g. are they usiing two unique info, are they ...


0

Do you have the product or is it going to a new concept? In my practice, I never decide on which kind of data I need and how to bring it together before I meet the person who will use it. So you need to talk to one or two designers and marketing people before you actually start researching. Designers may be more keen on quantitative info whereas a CEO ...


1

Marketing: We want new demographic 'X' to give us their money and/or do this thing. What should we throw at the walls to convince them? Look, shiny! Funny! Cute! Oww! Money! Sex! ... Ok, which one worked? Let's do that one again. We want new demographic 'Y' to give us their money and... UX: These people from groups A, D, Q, X, and Y have ...


0

First: Chicken vs. Egg Allay your project manager's fears about "choosing the wrong persona" by explaining that the data & market research should do that for you. Personas reflect the target market because they should be derived from actual research data (surveys, market & competitor analysis, etc) or at least educated assumptions about who you ...


0

Always imagine your opponent asking himself: "What's in for me?". And the answer to this simple question depends on the role a person is playing in a team. Usually they're not aware of the actual value they can gain from the concept of personas. If you can manage to pinpoint the value of personas a specific role in your team can profit from, then the ride ...


0

When you have considered the most important "corner cases" (not "outliers") of users in your design, then you have probably also covered the whole field in between. That should be a guideline when defining personae, and an assurance to those who (correctly) see the user base as a continuum, rather than a discrete set. Otherwise personae can come across as ...


3

The crux of the matter is UX should always understand who the user is in order to design the best experience. In days past we used to cling onto personas to give us this foundation, however over the years Personas have exposed their short-comings. In my experience a lot of the resistance in teams and business comes from Personas being too ...


1

I would direct the powers to the Wikipedia-page Persona (user experience) and have him read the second and third sections: Personas are useful in considering the goals, desires, and limitations of brand buyers and users in order to help to guide decisions about a service, product or interaction space such as features, interactions, and visual design of a ...


9

This is quite common, tell your Manager that you will develop a set of personas with the help of the team. And no target audience will be missed from the set of personas. Tell him that the procedure will be very transparent, and the most optimised design will be choosen that in the end matches your business goals and the customer's expectation at the same ...


2

You need to research your audience group with the following questions in mind: How familiar are they with the steps involved in opening a link in a new tab? If they do know how, under what circumstances will they do so? Will you run into them with your site/application? I work for a company with an online project management product. In my recent ...


1

Companies are always looking for ways to better target customers, and there are documented cases of using operating system information to do this. For example, Orbitz suggested higher price hotels to Mac users: Orbitz Worldwide Inc. has found that people who use Apple Inc.'s Mac computers spend as much as 30% more a night on hotels, so the online travel ...


1

If you want to understand certain job roles, there is a repository of interviews with people in many different roles at www.jobshadow.com. This repository has interviews with people in a variety of professions, including a radiologist, a truck driver, IT Manager, football coach, and crime writer. This is not a substitute for speaking with people in those ...


0

This is a matter of opinion from the user of a site. Have you thought about doing a focus group or a usability testing session with a few users? You could just ask users to look at the page and then watch their habits as they view articles. If the article title is big enough to glance at without having to stop scrolling, then users will probably keep ...


0

You seem to be implying that you will be surveying current users for the current system, and this is likely to be problematic beyond the mere appropriateness of the survey questions. A basic principle in research (which is what you are doing) is that, for a valid comparison of two things, everything else has to be the same other than what you are comparing. ...



Top 50 recent answers are included