Hot answers tagged user-centered-design
20
UCD ∈ UX
Put another way, user-centred design is a method (or process) to achieving good user experience.
Here is an example UCD design flow using SAP (note arrows indicating a process):
Source: SAP Design Guild
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User Experience is not devoted to suppress revolutionary ideas nor innovation. In fact User Experience is the opposite: making sure new ideas and innovation works the way users expect. User Experience has nothing to do with the business plan of Foursquare, but rather how to make the check-in User Experience as simple, easy to understand and joyful as ...
10
A conversation happens in time.
Person 1 (P1) starts a conversation, the second person (P2) replies to what the first said (in the past) and then asks a third person (P3) what they think (in the future):
download bmml source – Wireframes created with Balsamiq Mockups
When Person 2 replies, they are replying to something that was said in ...
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UXD describes what's designed (the experience). UCD describes the process (starting with user research and validated through artefacts like personas). In practice, most UX designers try to work in a user-centered way, but that's not always easy to achieve under commercial constraints, especially when the user and the customer are not actually the same person ...
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Goals and vision are the question. User experience is the answer.
User experience is not just about what users need. It's about meeting the product owner's goals or vision, while taking user needs into consideration. These goals or vision might be revolutionary or conservative. In addition, if you research both the owner requirements and the users' needs ...
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UX - User Experience is the field of design enlighting and useable software.
UCD - User Centered Design is a process of how to achieve this.
So, UX can't be about hygiene factors by definition, because it is no process like agile, waterfall or UCD is. It's not about how to reach your goal, it's an area where you work.
User Centered Design
You said there ...
7
I would argue that denotatively speaking empathy (identification with and understanding of another's situation, feelings, and motives) is a basic tenet of UCD.
Empathic Design is a specific intellectual construct with its own connotations. In the Wikipedia entry you linked, the Empathic Design process is as follows:
Observation
Capturing Data
Reflection ...
5
user-centric design and task-based are closely related, but different.
Task-based design (in a simplified explanation) focuses on tasks that a user would/could carry out and designing flows, panels, etc. around those specific tasks.
User-centric design (in a simplified explanation) is about focusing on the user and their needs, efficiency, clarity, etc.
...
5
Reading direction.
The original media controls were developed by a Swedish engineer named Philip Olsson while working in Japan. Both modern Japanese and Swedish read from left to right, as do most languages. So left was used to indicated backwards, and right to indicate forwards.
There is arguably also the additional concept in many languages (e.g. ...
3
Personas, brand ambassadors, and mascots are unrelated terms, although it's possible that there could in some situations be an overlap.
Q1
A persona is a class or type of user that you represent by a distinct (usually imaginary) person. This allows you to think of this person when designing. You will usually have a number of personas for your product to ...
2
You may be seeing the general new-vs.-old dichotomy here. An estimated 65%-80%* of positions in software development are maintenance of existing systems. A large body of work is improving existing systems.
It's true - for UX as for other technologies - that successful novelties aren't always the logical conclusion of existing knowledge. That's why we call ...
1
Talking from my experience:
Brand ambassador is a marketing thing, most of the time it has no relation with the product itself (they just beat it to seem so) apart from they are a famous personality who will be using the product (yeah right!), eg: Alicia keys is an ambassador for BB 10.
By definition, Mascot is supposed to be an animal or object which is a ...
1
I can't directly recommend a website or game, but I can suggest a couple of activities.
Take a really poorly designed website (I like to use BoardGameGeeks.com) and have the class do a set of activities.
1. Create a content hierarchy for a set of pages and then discuss the information architecture of them.
2. Do a card sorting activity to come up with a ...
1
I believe the media directionals are descended from cassette tape players, in which the arrows point to the direction the tape would move over the head. Video tape players followed this convention (it would have been confusing not to), later compact disc players adopted the arrow language, and now those arrow symbols are well engrained in the electronic ...
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