Hot answers tagged

103

I agree that your current route is not very useful for anyone and especially not the end user. The key here is to make sure you offer the user as much help to achieve the task as possible. Why not offer some kind of walk through asking the user to confirm that they have tried each route before moving on. Some people may not have realised the different ...


47

Give them a UI that starts the process of searching If the user submits a form with no VAT number hit them with a modal dialog, that gives them option the perform a search. When the user inputs a company name, append the the words "VAT Number" and have the default browser run a google search. This method: Forces the user to think about VAT numbers ...


38

Based on work by Sam Ham with the Galapagos Conservation Fund and elsewhere, and my own unjustified opinion, I'd estimate that you'd take more money from suggested amounts rather than a pick-your-own-amount field. However, it sounds like they're trying to protect the reputation they believe they have with the ticket buyer. They may assume, probably ...


38

According to this article lowercase are friendly : Words set in all lowercase letters are informal and tend to feel friendly. Variations in form, rounded shapes, and no initial capital letter give lowercase words a common, conversational feeling. and uppercase are demanding : Words set in all caps feel important, powerful, reliable, and ...


25

Titling is generally done with one of the following cases: ALL CAPS Title Case Sentence case Some people use a fourth no caps The biggest disadvantage of using anything other than sentence case is that you may confuse meaning as it differs from the expected orthographic standard - you should never use anything other than sentence case for long pieces ...


15

It is a managerial issue, but it can be enforced with software. Require a supervisory override to continue with no VAT number. The supervisory override should escalate to someone who cares if the VAT number is present and who has the authority to tell the person escalating to stop shirking, if necessary.


14

As a potential donor, it always annoys me if I cannot change the suggested amount to my own preference. Don't try to tell me what my charitable donation should be. I don't mind the suggested donation amount being there, but I just wouldn't make the purchase if I couldn't change it or remove it. It also annoys me if I cannot donate to (or buy) things via ...


14

I think one problem is that "No VAT number" is too vauge, IMO it makes more sense to split it into seperate cases. The company is not in the EU. The company is in the EU but has confirmed they are not VAT registered. The company is in the EU and is known to be VAT registered but the VAT number is unknown. The company's VAT status is unknown. I would ...


11

I had to design a similar form a few years back. The way I handled it was by providing a link to further info and having a checklist appear at the bottom if the information wasn't provided. The user was unable to submit the form if the field was empty and the checklist not completed. So, to use your example: the form has a compulsory VAT field next to it ...


8

It is used According to the FDA's guidelines it is perfectly acceptable to shorten "less than" to the symbol "<". (i) The name of each nutrient, as specified in paragraph (c) of this section, shall be given in a column and followed immediately by the quantitative amount by weight for that nutrient appended with a “g” for grams or a “mg” for ...


7

Yes, lower case is more informal and fun on a general basis but this is not only about lower Vs upper-case, it's about breaking conventions. Unless your brand strategy sets you in the path of going against orthographic rules, just don't. Go deep into what it really means for your brand, run some quick test. Besides being not serious, you might find more ...


6

A possibility is to publish stats about how well each employee is doing in finding the information. This could be displayed either as a percentage or an absolute number. You can try getting a bit of competitive atmosphere where the employees are constantly trying to do better than their co-workers. Don't take it too far though, you do not want to encourage ...


5

I will suggest you go with popup. The reason: Take an example of http://www.amazon.in/ - it takes you to a new page when you click on 'sign in' page. On the other hand http://www.flipkart.com/ offers you a popup for login. Now take a scenario that you are searching for some product and after spending some time you finally find the product you want to ...


5

When the icons exactly (or as near possible) confer the ideas and concepts of a form's box, they are greatly beneficial to rapidity of viewer comprehension. Good/Great icons provide another more subjective quality, that of endearment and apparent consideration (demonstrated empathy) of and to the time/rate of the user's digestion and ease of familiarity ...


5

yes i think he has a point , as the ranking looks like as if its the user title . i think you can make small container for the ranking like badge ..colored according to his level , showing only the ranking number without "points" . may be something like this


4

Username (that's publicly facing) should always be user customisable. That's self evident in the fact that it's called the "USERname". So whilst it's perfectly ok to use an email address as the login name, the publicly facing username must be entirely and absolutely editable at signup, and the user must be clearly informed as to what will be shown as their ...


4

It will depend on many variables. As a whole, let's start with Guerrilla Testing concept: Participants are not recruited but are ‘approached’ by those persons conducting the sessions. The sessions themselves are short, typically between 15-30 minutes and are loosely structured around specific key research objectives. The output is typically ...


4

Anything that is a 'thing' probably was a 'thing' before and for some reason has been resurrected. In essence capitalization appears to help emphasize certain things because by default in the English language most characters are written in lower case. In languages that don't use the 'alphabet' capitalization has no meaning whatsoever (just think about ...


4

Is there a behavioral or psychological benefit to placing the identity control in the top-right? Reading Gravity - Top-right is a 'strong fallow' area Various models that describe reading gravity (for languages that read left-to-right) make the top-right a 'strong fallow' area. So it's not a primary location in the reading/scanning process, but it gets ...


3

I'd agree that the best solution is to place the error nearer the form fields. Here's another alternative though - put the close button straight after the error text so at least the user doesn't have to hunt for that, too.


3

I'm used to the solicitations that prompt a move to a higher level of giving, if I donated, say $100, a year ago, it will say "Won't you please donate $125?" It might then offer my last year amount along with both higher, and a blank space. My example was paper, for repeat donors. In the case of a web page, I'd suggest this approach - Create the amounts ...


3

If the organization wants people to donate freely, without guilt or coercion, and not just because its easy, then having no suggested donation immediately visible is better. I think the organization is looking for donors who are so pleased and satisfied with what the organization is doing that donors find joy in donating money to the organization. This is ...


3

Without seeing the context within which your user selection choice appears, any answer you get will require a bit of guesswork on our behalf. However, at first glance, I have the following to offer: It seems relatively clear what you want the user to do, assuming this is located somewhere the user is drawn to. If it's lost on a busy page, then the user ...


3

There are a lot of "how to force the user to" answers - show the users some respect instead :) Make sure it's no possible way to automate the process, auto search for the VAT, add auto completion, user public VAT search sources. Whatever the system can do to help the user in the process. If no VAT is found, apologize and ask for help politely, add a phone ...


2

I think your analogy is a little incorrect: The pedestrian has every intention to cross on the correct signal but the system does not respond quickly enough for them. Button pressing is a programmed behaviour; we learn very early in life that when we press a button something happens - usually immediately. In the case of the crossing (also with lifts) we ...


2

In an ideal world, you'd be able to knock down a wall to allow access to your office from this door - as it's technically your unit number. But, as that's not ideal, you've got to work with what you've got! Some considerations about your current label: Which direction does the arrow point? Does it point directly to the other door? Some people could ...


2

Universities used to have rather clunky links "for students", "for staff" and the like. Now they mostly have sections of the site that fulfil the goals of the different groups. There will obviously be applications which both students and staff will need to log into (the accommodation system, student records etc) but with different levels of access; while ...


2

I understand you're just showing a typical example here, but I think a small adjustment to your example would make it much more palatable to you: Stop displaying the number of remaining pages. Just show the number used, and tell them if they're close to the cutoff. Saying they have however many remaining is framing it as a kind of personal, pre-allocated ...


2

I prefer a more controlled approach to sorting or re-ordering. I would prefer to have different sort options, like "sort by date", "sort by name", sort by priority". The "fling" gesture looks to me like discarding the item. If you could animate the movement of the item that has been moved, and show the user where it has ended up, then it might be helpful. ...


2

I would hope that this is not intentional. Having inspected the page I can see that these are not placed as graphics. They are placed as text characters which would suggest the original developer had something else in mind such as a custom font or a different characterset (utf-8 instead of ISO-8859-8 for example). If not, then this is just plain bad ...



Only top voted, non community-wiki answers of a minimum length are eligible