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30

I personally feel the Second approach is a lot better. This ensures that the party doesn't get to extend a call each time. Think of how many Consultants might extend time if you give them the control. It is biased towards both parties and might take a while to educate both of them to know who can extend the call and who can't and this might even lead to ...


14

I find this question also to consider the business model, not a pure UX question. I mean, from the point of view of the user, for sure, the first, less disruptive, approach is better: "Hey, I can keep the connection w/o paying for it". On the other hand, from the point of view of the business, this is bad unless it is willing to take the cost for the, ...


9

Allow users to update their age. Why? Users can make a mistake during initial age entry. Users may also provide a fake age when initially registering with your site if they (1) were asked for personal information without understanding why, (2) didn't realize precision mattered beyond choosing a date over some age threshold like 18, or (3) before they ...


8

I would suggest to mix both of the approaches. Your goal is to provide excellent user experience and it should not be a big problem if you extend the call with 2 minutes or so. The important thing here is not the strict 15 minutes call but the happy user. Imagine the user didn't understand something and needs additional 30-60 seconds more and just then ...


6

The most common paradigm I've seen is the "enter numbers that we've provided in text" form. These work well for apps target at preschoolers and young children (mine hasn't been able to get through one yet!). I would avoid the middle option as you're basically giving them a 1 in 4 chance of being correct whereas the other two options require more than random ...


5

Since toggle buttons are essentially just differently-styled checkboxes, it makes sense to use the same access key, which is normally Spacebar. (Here's an example of another toolkit's toggle button, which also uses Spacebar: Oracle JET.) Depending on your UI toolkit and the particular grouping of controls in your UI, the arrow keys may be used to move to ...


4

Two usable options come to mind. 1. Accordion menus 2. Sliding panels


4

I think you should allow users to correct their age (date of birth, or whatever). Sometimes people create their accounts and they don't care about some stuff, or they don't want to give too much info about themselves (I'm one of those people :) ). And after they realise that it wasn't such a good idea, they would like to correct it to buy your goods. On the ...


3

What about using pattern identification? This would make it more difficult to simply Google the answer, which I think would be most kid's first response ;) This combines a few skills into one problem. It combines pattern identification with addition (or some math operation). Maybe something like this:


3

If the business model says this has to be prepaid, I like the idea of a countdown timer on the edge of the frame that changes to yellow with 5 minutes left, red with 2 minutes left, and flashing red with 10 seconds left. This can be relatively unobtrusive but still informative. If the call hits zero seconds left, kill the audio and provide the client with ...


3

This can be clearly solved with a small foot note: Note you are only seeing outs that you have been invited to. As to where you could put it. You put it where you expect users would want to see it - where it logically makes sense. If I randomly put it in a tab that is not related to "outs" it makes no sense. Your issue is dealing with "outs" nothing ...


2

You should My friend had a problem, that he accidentally mis-set his age. Then, he couldn't change it, and because it was a kind-of age oriented service, and he stopped using it. I don't really remember, but it might be Steam or Origin. So you really should enable people to change them age, such as sex and name. There are transgender people out there. ...


2

Is it possible for the app to add the IMAGE placeholder automatically at the point the user selected to add an image? In other words, whenever I wanted to add an image, I would expect the app to add the IMAGE placeholder for me at the current location of my cursor (and most likely, the desired location for my image).


2

The browser is a platform agnostic environment. You don't have to follow OS convention (although it would definitely aid UX if it did). Saying that though, you can't beat a bit of convention! Looking at some frameworks and examples, they generally follow the Windows way. Here's a jQuery UI dialogue for example: Also, doing a good ol' google search for ...


2

As far as making the buttons stand out and look clickable compared to their surroundings, I think you've succeeded pretty well :-) I would personally choose your side-by-side setup, especially if you're already dealing with the subject of categories and sub-categories. Your second setup risks implying the hierarchy between both. Having both options next to ...


2

You could introduce some way to set a specific priority (an icon, double clicking the existing priority column, etc). If I need to move from 345 to 13, I double click the 345 and type 13, hit enter and that row zips up to position 13 (former 13->14, 14->15, etc). I would likely combine multiple solutions. Click and Type is good for setting a specific ...


2

Dependending on the type of information you need in your app, I too think a Facebook login can help with a quick start, like Paul mentioned. Rewarding people for filling out their user profile also works great. Have a look at LinkedIn for example, telling you via mail or after login that you've completed 70% of your profile. You'll be amazed what a simple ...


2

I create a little prototype to deal with this situation on devices with little space. You can find it here http://5rsg1w.axshare.com/ First you show your users a Menu-Button Then the first level navigation apear After clicking on one of the link the user will see the second navigation Then the user can click on the link 1 or on one link of the second level ...


2

How about this way: change the icons so that the unavailable services aren't checked. put all the available services up to the top and unavailable services to the bottom. Good luck!


1

EDIT: Updated mockup based on feedback: Since you are simply retrieving and displaying this list, I would do something like this: The current checkbox-like icons look similar to input checkboxes, so I think removing them will help eliminate the misconception that the services can be changed. This is especially apparent and helpful if no services are ...


1

Pop-up window interrupts users' current workflow. Thus, in my opinion, just like yours, I would avoid it. However, without wireframes or mockups, it is hard to tell whether your first option is better than the second pop-up option. It is good if you could manage to design the notification to blend in the application, instead of a pop-up. An example can be ...


1

It's a little strange to have that button there with all that space wasted in the most important area of the screen (close to the fingers); Having only one button will always make the user go for 2 clicks (3 clicks with the selection of a playlist) for any action and in time one of the 2 actions will get the most usage (track that) and will become ...


1

Next to the "Add/+" button, you can have /(downarrow) selector which could either accordian-open a drop-down menu or pop-open a modal box which would allow setting indivual on-the-fly user-action preferences. (Add/Delete Behavior Settings) Similar to how myfonts.com handles the behavior selections for viewing overview samples.: The Behavior Settings ...


1

Don’t cut off the call; just bill incrementally for extra time, and let the user end the call. No matter how you spin it, or warn it in advance, having a call cut off will make most users unhappy. However, there’s a very well-established model for this, used by many professions: bill for the service, by time, at a clear pre-arranged rate. Make the terms ...


1

Depends on where you're being redirected to. Is it a new version of your website that no longer contains pageUrl the user entered? Nope then - it's useful to redirect. Just use a message conveying that the URL does not exist and you're redirecting them to the homepage in a few seconds. Is it a completely different website than the one you wish to open? ...


1

Personalize the heading A good way to reinforce the personalized nature of the page would be to label it as "My Outs" (or "My Wall" or "My Invites"). Provide guidance on expanding your results If a short list of results feels disappointing to users, give them the tools to fix it: at the bottom of your result list, provide calls to action. How do your ...


1

Absolutely not Here's why: Generally, a persons name,brithdate,sex and other permanent individual criteria do not change. If your website is trying to restrict underage people to purchase items that they arent allowed to purchase by law, it would be irresponsible to let them change their age whenever they feel like it since this is pretty much one of the ...


1

I can present as one example where I attempted to do so was with regard the US Government Healthcare Exchange website. This site expects you to do certain things via logging in the site. It creates an account, associates it with the user's email. Warns the user NOT to make another account, then sends a confirmation mail that you need to click a link in. ...



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