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User Goal is the Result that user wants to achieve. Use Case is the Scenario/way in which user is going to achieve that goal. Here is an example. You want to reach New York city. This is your User Goal. You book a flight ticket. Pay for it. Get on the plane. Transit. Reach destination. This is your Use Case. In short Use Case is series of related ...


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Alistair Cockburn described the structure of a use case in his book Writing Effective Use Cases, e.g: As a [user] I want to perform [some task] to meet [some goal]. [user] can be a person or a system [some task] is the activity [some goal] is what you want to achieve A use case should be written in non-technical language. A use case may also contain ...


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In simple words, use case means the step that user will be carrying out to accomplish a certain task, i.e. the goal. User clicks on New button User clicks Select Files User clicks Upload button This is a use case to achieve a certain goal.


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A user goal describes what the user is trying to do, a use case describes how they do it. Goal: Buy a car Task Scenario: "You've decided to buy a new car for your family with a budget of £20,000." Use case (this is highly simplified): User clicks "Buy a car" navigation link They change the max price to £20,000 They filter out smaller cars and view ...


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This article on wikipedia actually does a good job of explaining Use Case. If you take the time to read it, you'll find there are a number of references to user goals and the examples and steps provided help to differentiate between the two.



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