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21

I'm not sure we can we specifically answer the question with the information given, but below are some ideas of what to do and what not to do that may help you determine the best course of action in your own scenario. Automate the sign-in after sign-up. I really dislike those sign-ups that gather all the site needs to use an account then redirect users to a ...


17

"Users are stupid" is a programmer's mantra. I think it has persisted because it inspires defensive programming and defensive design, which is usually a good route to take. However, it's not true, and it's a little bit harmful. I think the sentiment should be broken up into the following better notions: Always assume that users won't understand. This ...


16

A few things about your question and some next steps: User Experience Experts are just people that swallow their pride & know to ask their users / customers. I'd like to think my experience gives me a solid base for presenting better-than-average first-shots, but I know that users ultimately control the direction of my work. I wouldn't necessarily ...


8

Users aren't stupid, they just have more important things to do than focus on the interface you're designing. For you, the interface represents a lot of thought and work, and you care about getting it right. But the user doesn't care about the interface; at most, they care about whether it's getting in the way of what they actually want to be doing right ...


8

http://ux.stackexchange.com/a/64392 Is a great answer. Something to add to all this though: One of the main things I dislike when I need to create an account is the redirection to home-page / welcome page. Redirecting back to the home-page is fine, when the user has gone to the home-page and clicked a sign-up button. However, if I've created an account, ...


4

Users aren't stupid. They approach the application in different ways and with different expectations. One of the beautiful thing about the web is that one can get to the same information in different ways - one way is not necessarily better than another. I'm pretty much an "expert" user by every standard one can give and yet, just a few months ago, while ...


4

It could be a usability flaw, but not the way that they do it. A - they don't move the textbox. They hide it altogether and display your text within a different control - there's no animation of the textbox moving, or anything of the kind. That would be awful indeed. B - they don't do it while you type, but rather they do it as soon as you begin typing. ...


4

The problem with setting the image height & width directly on the image tag is that it makes building a responsive site tricky. Specifying that an image width as 900px on the tag and then trying to get that image to look good on a mobile phone – really you should be loading a new image but thats not my point here – The image will be too large for the ...


4

I upvoted Peter's and Mayo's answers and would like to add this: There are different groups of users. One interface can't possibly satisfy everyone or be optimally easy for everyone to use. Do user research and determine what the common shared qualities are within each user group. That will result in data-driven personas. When you have personas, you can ...


3

You can use a numeric stepper. The user may enter the value with the keyboard, or use the up/down arrows. The default value should be empty (no distance filter). EDIT : See comment by @FodderZone download bmml source – Wireframes created with Balsamiq Mockups


3

I have worked for a long time writing software for the financial industry, and I have to say that Excel is by far the most successful visual programming interface for non-technical users. Novice users start off working with simple rows and columns. They start "programming" with simple drag to select and sum a column (or some other simple operation), and ...


2

You're asking how to make it extremely obvious, so you could write Click to select other dates into the textfield. E.g. 24 August, 2014 (click to select other dates)


2

It's not about whether or not to follow trends just because Facebook has done it. No doubt, Facebook has likely done loads of user research on what is more intuitive for most of their users. Source: How does something become "common knowledge"? You should do your own research to see what makes the most sense. In your case, the best way to ...


2

I've just thought about this way: or this way: It sounds far more explicit.


2

We have very little information about the website (e.g., who are your users? In which context do they user your website? What are the user journeys? etc.), so it's hard to give you specific advice. Anyway, I think that the article "3 Tricks to Make Users Think Your App Loads Faster" published a couple of weeks ago summarises some interesting practices. Even ...


2

Jeff Sauro has done a number of blog posts related to NPS and UX (http://www.measuringusability.com/blog/nps-ux.php). Based upon regression of SUS data with NPS, 30 to 50% of a user's likelihood to recommend a product is based upon the ease of use of the product.


2

I think a slider that has stepped values should work reasonably well on a mobile device too, especially if you don't have to be very precise with the distance. The end points can be a minimum distance, and the maximal value can be everywhere.


2

I think I would choose the option on the right as it is more common and understandable. The option on the left doesn't look good at all for me. If the problem is the space, you can look for another design but putting the text vertically makes reading difficult.


2

To extend slighty on Alexey's answer, I took your problem statement (combobox of countries + combobox of states/regions) and transformed it into Alexey's solution earlier this year. The results have been very favorable! I did have one twist, in that the destination of this selection could contain multiple types of information. So when the user starts ...


2

In your case "Parent−child" control is the mean to make the process of a target selection in a more easy way. The final target is the child in the process, right? So thinking about filter control as an alternative way of getting the target, consider the users' goal. Again, it's the child selection. My proposition is to use filtering element, where you ...


2

One can be a trained musician, artist or a doctor but may not be trained to use computers. Not knowing to use a computer interface does not mean one is stupid. They want to get in, get out, and move on with their own tasks http://www.nngroup.com/articles/are-users-stupid/


2

Many of the sites these days get the details of the users in steps which also is not advisable when the user doesn't know how many more steps are there before he gets in unless a progress is provided. Second, you can ask the user to verify his mail id as provided in the previous step and from where he should verify his account so that you don't get in ...


2

I would suggest that if a checkbox is used frequently and without little thought, either leave the label and its behavior unchanged or, if you do change it, make that change very prominent and easily noticeable. If the control looks the same at first glance apart from a slight text change, those regular users may not notice that the wording and the ...


2

What are the user needs? It is next to impossible to answer the question without more information. Primarily, why would users need such feature to begin with? What I have in mind is that if there are 1000 versions, involving 500 objects (490 of which may have been deleted) you'll be showing so much information that the visualisation will be impossible to ...


2

Find some representative users and 'test' it on them (watch them using your tasks on your site) - you'll learn a lot.


2

Where to Start? As the comment above asked, how do you know there are usability issues? Why is a redesign necessary? Are there new requirements or are the old ones not being met? Is there any data/user feedback at all to suggest known problems or desired new features that you can start with? Is there any existing customer feedback mechanism (if not are ...


2

From "Checkboxes vs. Radio Buttons" (J. Nielsen, 2004): Radio buttons are used when there is a list of two or more options that are mutually exclusive and the user must select exactly one choice. In other words, clicking a non-selected radio button will deselect whatever other button was previously selected in the list. Checkboxes are used ...


2

Use sub menus with edit and delete options. It may not provide such immediate access to the options, but it would definitely fit the 'familiarity' aspect of how users expect to interact with menus. Sub-menus mean the options have more room to breath and are easier to click on rather than tiny areas squeezed on to the end of the menu items. It also allows ...


1

After running into the same issues quite recently at work, I followed these steps to reduce horizontal size, and try to adapt the content to smaller (or wide enough) screens: Reduce font size from 1em to 0.9em. The change is slim, but enough to reduce up to 2-3 columns when you have a lot of them. Analyse exactly the priority of each columns, and start ...


1

Make the default state of the box include a default address - even if it is totally unrelated to the user. A visitor may not see a blank box as an "incorrect" state, so they may not know to "fix" it by entering their address - but they will see an address that is not their own as "incorrect" and will change it to the correct address. If your solution allows ...



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