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Here's a classic usability answer: "That depends." Will your app facilitate Facebook messaging, or be more like a messaging system dependent on phone numbers? Will your users communicate with their "social media" friends, or might your app be used to communicate with business contacts as well? I lean toward ArtOfCode's suggestion in offering choice. That ...


From my comment above. One way of implementing this is to add a little gray 'x' symbol at the end of the input area, that when clicked will clear both the input area and the dropdown results. This system is fairly widespread so users are likely to understand it (for example, Windows Explorer's search box uses this). However, you can always add a caption ...

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