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3

For the first question : How do you make it obvious to the user that a text area is blank in the series of text areas ? I would do something like this, a faded tool tip/label inside the text area that is on display by default for an 'empty' state. This is popular in forms. As you type, key in, that messages goes away. When made empty again, its displayed. ...


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Provide context No matter what you do, it's no good idea to leave empty elements just like that, trusting that users will understand the affordance. Even if they do (and any test will show you form elements are rarely understood by default by 100% of people), you will create another set of questions for the user: why are these elements empty? Did they ...


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One way to do it is through user research. You can start by measuring customer emotional reaction to individual features by presenting them in a way that makes sense to them, like making them imagine real scenarios of use. There is a systematic way to identify which features will bring value to users and which ones won't. This helps you prioritize ...


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As others have said, you shouldn't try influence the user in any certain direction for a usability test. Take a look at this test script, I found it really helpful in terms of framing the usability test and instructing the users to think out loud etc. In terms of analytics/data from your usability test, you could try using Canvas Flip - I haven't used it ...



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