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27

If the UX Team and Graphic Design team are separate, then that's the problem. Your concerns are all valid, but are concerns that happen when the UX team isn't integrated with the other teams that need to be part of the team. IMHO, a UX team should have a wide range of skills on the team...including graphic designers...who are a part of the process from ...


20

Where is the best place to ask the user their ethnicity? Honestly -- in the doctors office. Unless the benefit to the user is clear then don't ask for it. You wanting to keep track for your own records isn't clear benefit to the user. If it turns out that a user sees value in telling you their ethnicity (like in a doctor's office due to ethnic ...


18

Here are 3 ways to accomplish a high-precision, trace-style outline without the fat-finger effect. Approach 1: Similar to Kit Grose's excellent answer. A mask gets applied, and you can use brush and eraser to adjust the boundary. The only difference here is, if you need to see the detailed interior of the wound, then the mask works in reverse, i.e. the ...


15

I would flip the problem on its head: instead of tracing around the wound, have the user paint a colour over the wound. Give them two tools; a paintbrush and an eraser. This behaviour is similar to the Quick Mask mode in Photoshop and it works great because you can use a very large brush size at first and then come at the sides with a large eraser to ...


11

This is security, not UX. The only reasonable lockout time is the minimum time needed for security reasons. There is no use in adjusting that for UX purposes. You are asking for a "reasonable" time frame so it should be a reason explainable to the user. But what would the explanation be? A few absurd examples: For a shorter time frame than necessary: ...


8

Use the fully typed words Don't drop the first letter off the second word just because it happens to match. Dropping the first letter of the second word implies a new one word trademark. DirecTV People usually type out the full words of things they are searching for. As a window washer I would use one of the following... windowwasher.com ...


7

Update: Is it legitimate to ask for ethnicity or Race? As all UX answers go: It depends, but there are at least two main areas where asking for ethnicity is absolutely fine: For Medical Reasons: For Obvious medical reasons to assess risk factors for both insurers or as part of doctor patient interactions. For less obvious medical reasons, for example: ...


7

There is no comprehensive list that includes everyone Ethnicity is not always defined formally, and attempts to define formal ethnicities are often lacking. For example, the Lao government has categorized the entire population into 49 official major ethnicities in 160 ethnic groups, and yet there are many who feel that their identity has been neglected. ...


7

The design introduces other problems They tangle more than straight cables. Try putting 20 of those in a box, moving house and leaving it six months, or imagine what a work cable cupboard might be like with 100 in not stored carefully. This means the user has more of a headache to extract and use the cable they require. You can't wrap them up neatly like ...


6

This seems odd that people feel like a UX Designer is somehow hindering other people's work. As Steve Jobs said: Design is functionality This statement is most definitely true. A UX Designer should be in the process as a whole, and not once should the UX Designer alienate him/herself from the project at hand. For instance, I work with a lot of ...


5

This depends entirely on your target audience. There are two trains of thoughts, but both have ultimately the same outcome: Tell them there and then on the product page. In detail: Audiences who pay VAT Most consumers will not want to be surprised by VAT at the checkout (it is a hidden cost) and yes this would definitely reduce the number of abandoned ...


4

There's a comprehensive article here that covers most of what you need: http://scotthurff.com/posts/how-to-design-for-thumbs-in-the-era-of-huge-screens It's based around the iPhone series but most of the information is transferable. Basically it says don't make users over stretch or over flex: for right-handed users, the bottom right-hand corner is ...


4

If I understand the question properly then the answer falls into many different areas. You should be well read on the subject but I would recommend looking into a range of articles from the Gestalt School to Tufte to Nielsen to computer scientists looking into color and data visualization (as for example): Why Should Engineers and Scientists Be Worried ...


4

You can use an offset pointer/cross-hairs above the center of the touchpoint with an appropriate width. This will make allow you to see where the line is being drawn, not being obscured by your finger or hand.


4

I would propose a third option. Make the button and image clickable It has become a convention that images are clickable on websites and in applications. My personal experience with this is during my time at a webshop where user research pointed out that almost 70% clicked the image of the product in a list of products in order to navigate to the product ...


3

Like DaveAlger said, use the fully typed words. I would however also consider getting both domains, and redirect one to the other, but using the fully typed one as the main. This makes it even easier for users and could prevent abuse.


3

Part of a UX designers role may be to create UX prototypes (this may mean different things to different people). This does border a Creative Technologist role to a degree but where Annotations in Wireframes describing interaction fails UX prototypes are usually a winner. I believe this is part and parcel of a UX designers role. To play devils advocate on ...


3

This isn’t a whole lot you can do with a card view that you can’t do just as well or better with a table. Both allow the user to easily see and interact with (e.g., edit in place) a modest number of attributes (or fields) for each data object. If you design your table to work on a mobile in landscape orientation, then you’ll be able to show about as many (or ...


3

Aside from what is on that list, when I conduct usability tests I: Try to ensure that I give identical instructions to each participant. When people are doing tests remotely, it's easier to do this as you can provide written instructions. In person, however, I try extra hard to avoid going "off-script" and potentially leading anyone towards answers I ...


3

What's the goal for the lockout, without knowing that it's hard to advise on appropriate timings. Are you still seeing dictionary attacks after implementing your other measures? How long do those attacks last? How long does a genuine user leave it before trying to log in again? (i.e. what is your users average time between visits). If you know all those ...


3

We are implementing a temporary account lockout after throttling login attempts and actively directing users to reset their password. Why do you try to get users to reset their passwords if it wasn't compromised? This doesn't seem like a good idea from a usability point (its annoying to change passwords), or security (if you make me change my passwords ...


3

Colors should really match the theme of the site and be easy to the eye. For example, if the site is about valentines day, use shades of red and pink. Most importantly, make sure contrast is good. An example of bad contrast which many websites produce is light grey on white. Visit checkmycolours.com and put any URL in it to see if the website has good ...


2

For me, the primary difference in these two layouts is content. Tabular views allows users to see a lot of information in rows. Referencing the header when needed, the information is always available and takes precedence. Card views allows the user to always have reference to the header information in each 'cell'. The best option here would be to ...


2

Card views and tabular views solve fundamentally different problems. Although I have to admit that card views have become the flavour de jour, they are often not the right choice. Card views work best when your primary goal is to view the data for a single item. Tabular views work best when your primary goal is to compare data between items. So which one ...


2

A couple of easy ways to improve the usability in a UI like this are: Let users search, not just scroll You mentioned that your dropdowns have a lot of values. Implementing something like the 'Standard Select' at http://harvesthq.github.io/chosen/ is a great way to help users avoid tedious scrolling. Make it easy to see that filters have been applied ...


2

To provide attribution by default. Both fair use legislation and the terms of use of many web sites allow reuse of short quotations elsewhere, so long as they're attributed to the original document. In theory, adding automatic attribution to the end of a quotation saves users from inadvertently plagiarizing/infringing by forgetting to manually add the ...


2

Dont ask them their ethnicity on the signup page! You can remind them later that various aspects of their profile are incomplete (not just their ethnicity.) but if they complete everything except the ethnicity - they're doing it on principle, so stop reminding! If the incomplete sections are in a different colour there would be no need to remind though ...


2

Some opinionated comments. And hopefully part of an answer. I would use a drop-down list and not pre-fill it with anything. Don't accept an empty box, but provide a list choice which is "Prefer not to say" but phrased better. :) Not pre-filling it makes the user at least think about it, so that you don't get the default answer all the time. Be sure to keep ...


2

It sounds like what you are doing is probably the best thing you can do given the situation. Just show it as soon as you can and hope it isn't one of the crappy slow pages. You have to show something in 1 second or less and I would say a light colored static text is sufficient. Loading table of contents...


2

Most answers here are "Please don't ask"-answers, so by now you know that inquiring about ethnicity is a very sensitive matter. I won't dig into this. Generalize To my knowledge, there aren't any complete lists. The reason for this is obvious...ahem sensitive, remember? If you are willing to put some time into this, create your own list by doing some ...



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