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Aside from what is on that list, when I conduct usability tests I: Try to ensure that I give identical instructions to each participant. When people are doing tests remotely, it's easier to do this as you can provide written instructions. In person, however, I try extra hard to avoid going "off-script" and potentially leading anyone towards answers I ...


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you can try Mturk.com and specify the Country requirements. Also talk to UserTesting.com they may be able to filter people to you.


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1. Get user consent Recording usability sessions should not be a huge concern if you have good security policies in place to protect the information you collect. You must to have your participants agree to the procedure. You can find sample consent form here. 2. Allow the user to provide fake info To further ease concerns that the user may have about ...


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TL;DR: Discovery = What do we make? Usability = Did we make it right? Usability, as the term is now used, is evaluative. It's about figuring out whether a particular web site / app / whatever is usable. Discovery, in the way that GV are using the term, is generative. It's about discovering the needs and pain points of a group so we can figure out what we ...


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Interaction is not the only aspect of usability testing. Visual design and motion design lead to discoverability, and findability as well as assisting with information hirerarchy and learnability. As a result the answer is: YES, but.. Yes in that testing before any visual design happens is extremely beneficial and can represent a large cost savings, ...


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The best way to eliminate the Halo Effect is experience. Undoubtedly you will make mistakes when starting out, as you study testing through books and pages and posts such as this one, and most importantly - continue to do testing, evaluating you own performance along the way - the more you will become aware of influencing the test. This awareness is the best ...


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User testing needn't be feared or difficult. By establishing very clear goals, the who and how of the test become clear. I have done many tests where I could ask literally anyone and the duration was exactly 5 seconds - this is the '5 second test'. Doing this often throughout the process will produce many lightbulb moments which will mitigate a lot of the ...


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The site User Testing has an article talking about Recruiting Your Target Audience for UX Testing with Screener Questions. Within the introduction they point out: If you’re in one of those circumstances, and you’re testing remotely, then you need to use screener questions—multiple-choice questions that can either eliminate users from taking part in your ...


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I am programmer learning a bit of UX so I may get beat up by UX purest but I capture metrics on user productivity. If a top performing user asks for a tweak I will take that over a low performing user. I am in an environment where contract data entry use more than one product. Too often a low performing user will state the (my) product is the problem. I ...


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User Experience isn't about taking exclusive decisions, is about make the overall experience for the majority of users, the best as possible. I will use your use case as an example. Previous version Single text field, coordinates separated by comma. Advantages: copy/paste is smooth Disadvantages: readability New version Two text fields, one per ...


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You can't please everyone Most changes or additions will leave some people behind. They may catch up later, they may hate you forever. Shoot for net gain in the experience. If you avoid negative feedback, you avoid progress. It helps to keep a destination in your sights. Focus on an established list of goals for the long term vision of the product and the ...


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Try to distinguish between what users want and how they want it done. Taking your example above, users wanting one vs. two input boxes is all about the how. The what is being able to paste comma-separated coordinate pairs vs. not having to press comma. (Or, for some users, being able to simply press comma rather than having to click a second input box.) In ...


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Accommodate both! In this case, your users told you exactly what they were missing in the old version (in this example, easy copy/paste). So create a new way that meets both sets of requirements. Generally speaking, say the old way offered Features A and B, and the new way still supported Feature B, lost feature A, but added feature C. Users said they ...


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Normally the folder navigation / selection and naming of a document are presented on the same screen. Something like this layout: The default file name is pre-populated in an editable text field that the user can edit if they wish, or leave as is.



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