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Changes over the UI for every 3-6 months is quite sufficient for a user to know the application & start using it more efficiently & provide you feedback about its pain points. If you check Photoshop update history http://en.wikipedia.org/wiki/Adobe_Photoshop_version_history#Version_history You’ll see that they’ve updated software on an average of 6 ...


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If you are pushing a structural update to the end users that requires them to do a manual refresh then you need to adjust your code. I see 2 basic scenarios: The content they see on screen is valid until they make a transition The content has to be updated for the user to be informed (think current stock price) to make the right decision(s) If you are ...


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The easy way If you're the one sending round the update notices each time, by far the simplest way to do it is to add a nice big 'Troubleshooting' section. The first thing you put in that goes: Why haven't I got the update? A: Try pressing F5 to refresh the page. However, there's not a 100% guarantee that users look at that, so you may also want to ...


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Definitely give them an error message. If your app has content that they would expect (i.e. photos shared by them on another device) to be there and it's not, you're going to get a lot of customer support calls. If you just say something like this: Could not connect to internet! Old images will be used. Check to make sure you have internet access. ...



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