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12

A good way to test if content is the problem is A/B testing. If you are dealing with a product page, have two different versions of the product page written up by the content developers, then split the users in half - each viewing only one of the content pages, and compare the completion rates for the two groups. If there is significant variance in ...


8

Apple refers to them as Badges as used by the Apple Push Notification Service on iOS devices. More generally "Notification Badges" when discussed outside the context of notifications. Anyone tinkering with iOS notifications is familiar with the term Badges to refer to these. Android apps sometimes use these to the same effect but I've heard them called ...


6

You could use a specific use case instead of a general one and observe how your test subjects uses the sidebar as a tool to complete that task. For example your main article might be 'A guide to good fish restaurants in Manhattan'. Your test case might be 'Where would you go to find articles about good steak restaurants in Manhattan?'


5

Your own strategy sounds pretty good. If this is a continual issue for you though, you may want to look into a low-cost eye tracking solution. Eyetracking is much less invasive than it used to be, and much cheaper as well. I wouldn't be surprised if there's some open source eyetracking software out there that will run on a cheap webcam. A cheap solution ...


4

There are a couple of general tactics I use to design non-leading research. Feedback feedback feedback! This is the single most important thing, because it's really easy to forget how much more you know about the problem you're trying to solve than the user does. I encourage my team members to call me out when I'm being leading and give them positive ...


4

If errors are clearly indicated, then users can assume that a task that is not marked as an error did complete successfully. However, if most users may have never seen the record for an errored task, then this confusion could occur. Here are my two suggestions, and in my opinion, you should utilize both, but one should be be sufficient: Change 0 seconds ...


4

You might think about confirming the user's action to complete the task after they've clicked the button. For example, using a lightbox style overlay: download bmml source – Wireframes created with Balsamiq Mockups Of course you could choose to use another treatment than the lightbox, the main thing being the user has a confirmation that ...


4

All this is assuming you need everything on a single page. Show ongoing lectures on top. You can show % completed or some other value to give them a slight tug to finish the lesson. Unlocked lessons should follow the ongoing lectures. They get a description of the course and some other vital information. Finally, they can see their completed courses and ...


3

For me as a user, I like the websites where it is possible to register in a simple and fast way. This usually means entering only the data needed to access the website (username, password and email). I only feel like I want to customize my profile when I actually enter the website and I see that I have an account, I am connected to the website. So my ...


3

The problem with your option is that they provide very distinctive values to the use i.e Played it Completed it Mastered it There are no intermediate values which would allow the user to provide an option which says I am currently playing it and have completed 70% of the missions. I guess the slider can kind of illustrate that but unless you have some ...


3

There are two questions two answer here... 1. What do you need to do with the data? It is important to keep in mind what data you are trying to get from a user. If you are trying to get their subjective opinion on how they are through a game, a 1-100 scale, using a free-sliding slider input, could give you a more in-depth idea as to what they are thinking. ...


2

You may want to consider utilizing Google analytics "custom events", to determine if content is the reason users are dropping off. You can use these custom events to set off triggers that will feedback to you whether the user has begun reading, abandoned after starting to read, or finishes reading the entire article/text. I must warn you however, that this ...


2

If you're attempting to get a non-colorblind user's attention, yellow is actually the most attention grabbing color. Yellow is less associated with anger and frustration (although it is still sometimes associated with those feelings), it is generally shown to be a more positive color. Red does have more of an association with errors, and as @user12999 ...


1

You have two different data groups that you are wanting to show, that have different units of measure. Progress Status (3 states: Not Started, In Progress, Completed) Due Date Status (1 state: Overdue) When you put two different data groups on a single axis you will very likely create confusion at best, and will present mis-information at worst. You want ...


1

I'd choose solution 2. Each step requires some user activity. It means user performs some actions and goes to next step. In solition 1 what you insert is not pure step it is rather transition between steps. User is not involved in process, he just passively observe progress. Also as this screen contains only progress bar, user could loose focus on task ...


1

THere is no simple answer for that, as the complexity comes with the ideation, and as idea influences UX and UX influences idea, the two usually pump the process up. In other words - it is possible to calculate the timings only if you have the whole idea (also about UX) shaped, and this is basically the moment when you already have UX done. Especially for ...


1

It depends on the task at hand. If you know what the output and input is, than you would probably know what time it takes to analyze the input and produce the output. If you don't know, you need to devide and concur, and break down the task into understandable measurable pieces. Then it easier to make a decent estimate. The good thing is that you use Agile ...


1

We have 3 actions that can be done with task save - which saving any changes cancel - which just delete any changes in current edit session done/complete - which ending a whole task So, how about making 3 buttons. Completing task button could have a label like "Save&Complete". And after clicking message box like {Serg}. In fact "Complete&Save" ...


1

Here's an idea I had. You can help figure it out by commenting, or suggest any of your own with a separate answer. Instead of the checkbox, add a button labeled “Complete Task”. Upon clicking it, it would turn into a simple label stating “Completed”. The button would convey a feeling of taking an action, and also committing to its consequences. The only ...


1

I'd recommend running a quick test to actually prove if this is the case. A five second test should be enough, you don't need to ask a lot of users, a small-medium sample will probably give you a good idea of what's going on. I would probably ask something in the lines of "do you think this process has been completed?". You can find usability testing tools ...


1

Never differentiate items in a list solely on the basis of colour - you'll be hiding that functionality from that non-insignificant proportion of your audience with some form of colour vision impairment. While there are some people who see the world in a purely mono-chromatic way, there are a great deal more who have trouble perceiving certain colours. For ...


1

One way is simply ask visitors to the site to conduct a recorded "Video-in-Video" of them while they interact with the site (what they see, hear and do on screen, simultaneous with who they are, where they are, and what they say). A number of platforms provide some type of qualitative user experience recording; some only record the screen + audio, some only ...


1

Just some input, I think the left full size image works very well. In the right side image, it's confusing to introduce "2" as a second horizontal navigational component. Especially how there is already a navigational component above it. Unless "2" is a sub menu of (dashboard, customers etc...) which it isn't. Summarize: the left side image is clear in ...


1

Yes, it's complex. The question is whether it is properly complex. Think about the tasks a user would undertake with this interface. Do they really need to switch back and forth between 1st-level tabs once they're in the second or third levels? That would be surprising and painful--how would you keep track of progress unless it was linear? If they don't ...


1

Having written test plans in the past to avoid the problem of prompting I've aimed to design questions in the form of stories that cover the reason the site exists in the first place. This maybe the business goals or use cases or a mix of both. The plan being that the participant has a short story to replay whilst using the site/prototype/wireframe this has ...


1

Give users tasks with simple goals (e.g. "find all the information related to X") before they start. If they don't use that part of the interface, then they didn't find it! Any direction is skewing your data. Yes, you can make it more challenging by not letting them visually scan the page for words in the task--but sometimes users will miss it even if you ...


1

Having been in the same situation I understood that one of the biggest things with e-commerce is that it is easy to see what happens (analytics), but not why. The why has two sources: Usability issues A user doesn't understand how to perform something they want Psychological reasons A user is not sure they want to do something even if it is usable ...



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