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If you video users (webcam on top of screen) and use screen recording software with a 'screen in screen facility to record the two feeds together then you will have a recording of users facial reactions as they complete tasks. This will give you a broad brush guide to their emotional reactions from their facial expressions. Lots of stressed expressions ...


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Well if you want to remove reader bias, you can try feeding all of the responses into a word cloud generator. That way keywords will stand out. And perhaps there's enough there for you to spot trends within your responses.


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Another option would be to go with multiple translations in a single email and linking to internal anchors. In this case, users who aren't reading in the default (first) language have the experience of clicking on a link to see the content they want (as in @dan1111's suggestion), but you avoid having to create and make available all the different ...


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Display one language, but provide links for other translations. Given that HTML email is the norm, you need not treat it like a static document. Use the same interface that websites do, providing small links to switch to other languages. This will be much more visually pleasing than a single email with multiple translations in it. It will also give a ...


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Unless you have a large budget, alternatives to having a person (or group of people) parse the data are potentially complex and unreliable. Card Sort a Folksonomy Card sorting is a simple technique in user experience design where a group of subject experts or "users", however inexperienced with design, are guided to generate a category tree or ...



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