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I'd skip the survey and just do the usability tests. UX pros tend to distrust surveys since you're asking people to recall their behaviors. And people tend to answer questions in not quite honest ways. For example, in your survey, I can try to remember what my top three features are, but I'm not sure what a feature is, and I might not want to admit that I ...


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If you don't know how to make a survey, don't reinvent the wheel. Use an existing survey. That way, your results gain authority ("I used a valid method"), you can compare your result to published results of others who used the same survey, and you save yourself work in general. For a quick and dirty solution, the most common survey would be the SUS. The ...


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You've got the general idea It's a great idea to ask users what they dislike and then to set about proving them right or wrong by conducting a usability test before you spend resources fixing the perceived problem. Users often complain about a symptom without recognizing the underlying design problem. If this is what you intend to do, then your survey is a ...


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Because SUS works very well and has been examined closely practitioners for more than 25 years. The SUS questions weren't pulled out of a hat. They were research based. To somewhat extensively quote from Brooke's original paper: SUS is a Likert scale. It is often assumed that a Likert scale is simply one based on forced-choice questions, where a ...


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I guess people like the SUS because it is something well-known and off-the-shelf, in the sense that you can pretty much use it as is or make slight modifications and adapt it to your purpose. SUS has the characteristic that it is generic and can be applied to a lot of different types of products and services, so it is good for comparisons across different ...


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There a couple issues with both the approach and the implementation. Using a slider element is not a bad idea by itself, as a matter of fact it's just an implementation of the Semantic differential test. Now, take a look to implementation issues: here you can see that by simply resizing window, I lost focus of the options and have no idea what I'm ...


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As someone who takes a lot of surveys, the following is a pattern I've seen frequently: How interested are you in X? download bmml source – Wireframes created with Balsamiq Mockups I have usually seen text on either end called the "extreme descriptors", with the middle one being the neutral option. Though a label for each is another common ...


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(Just adding to Adit's plan) You have a lot of users, and that's gold . If there's also a strong community behind the app or game you are working on, or you would want to build one, products like UserVoice (https://www.uservoice.com/) or the free tool http://doorbell.io will help you collect feedback and ideas. Basically, your features could be driven by ...



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