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To clarify the question, you're asking what follow-up is best for a user who has now received an answer to a question. The tone depends on the general tone of your company, website, etc, but doesn't have to. If it's playful, then the question should follow suit. If not, it still can be playful. Ultimately you're looking for feedback, so the question is ...


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Promoters − Detractors I'm not sure how you define “competitors”, but ForeSee has developed a claimed successor to Net Promoter Score: WoMI > Word of Mouth Index. It’s just a trademark on a basic premise some researchers have been using for a while (ForeSee likes to bill for simple things). WoMI alters the simplistic NPS formula ...


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Internal surveys will generally receive a 30-40% response rate or more on average, compared to an average 10-15% response rate for external surveys. Source So naturally what you are trying to do is to get as close to that as possible or maybe even beat it. Heres some ways I like to do it. Offer some sort of reward. In grad school small coffee gift ...


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Spam them this time. As the final question ask them if it's okay to contact them for involvement in future studies. Compile a pool of folks who are keen to participate. Or...spam them and give them a) a reason why you are doing the study without giving too loch away (they will be more likely to help if it's a good cause) and/or b) give them something in ...



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