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107

We ran a quick user test and found that more people were signing up with their emails If you trust your test, then you should trust your users and design a solution that meets their desires. We are trying to encourage users to connect with their Facebook/Twitter accounts instead Why is that? Do you have sound reasoning behind this in that it will ...


17

The only advantage that I see as a user (for sites that I don't actually want to use in combination with twitter/facebook) is that it is quicker to log in with an existing account. As such you may want to structure it like so: Log in with existing account (can be social media or email) vs Register new account


7

I generally avoid signing up to random websites with Facebook, because I don't want those sites posting junk to my Facebook profile. One recent exception was Fallen London, which has a link saying "Read our civilised social media policy" right next to the "create a free account" -> "sign in with Facebook" link. The linked policy says things like "It's your ...


6

"companies put in fake links all the time, it makes it look like there's more there." That's about the dumbest thing I've heard, no offense. Visitors aren't dumb and shouldn't be treated as such. Only one thing will happen when a visitor finds out that you are lying to them: they will simply leave and never come back. I suggest you do 1 of 2 things: ...


6

We used social plugin for couple of our products for login. To answer your first question, the simple advantage is that the user need not enter his credentials every time he/she signs in to your app. Most of the times the user is already logged into FB / google etc and can use the same to sign into your app too. A large percentage of users turn away when ...


5

I trust facebook.com (sort of), so I put information on there such as my likes. I don't trust just any old site I stumble across on the Internet. So there's no way that I'm going to register for your application with my Facebook account. However, after some use, I may find that I do trust your application. Then I might be ready to click "Connect with ...


4

Tania Lang on her article Content Sharing and Social Networking Buttons, concluded the following based on scant research data : Ensure share buttons are subtle and contextual. Don’t include them below your H1 page heading. Give your poor users a chance to read something before they decide to share it. Shoving all the buttons in their faces is ...


4

I don't understand why you want to change the user habit for the sign up? (business goals?) Sign up with social media is just an alternative for the user. Moreover, your test tells you that your users prefer email. Maybe, you would have to ask users why they prefer this solution instead of social media accounts? Maybe you don't use the good social media ...


3

The bad news: In almost all businesses UX doesn't ultimately control the customer experience (the entire business does), and a huge part of our work is finding ways to create good user experience while also satisfying "internal customers" (management, marketing, etc). In that sense, the "User" in UX includes both your internal and external customers. ...


3

I had a friend login User testing! Awesome! and the immediate reaction was that I needed some sort of basic tour to explain how to get around. Great feedback, but it is telling you something different than what you are currently reading from it. What your user testing is telling you is that your navigation architecture is inappropriate for your ...


3

However it might be done, logging in and signing up are two different things. The sign up path is almost certainly more complex than the login path, regardless of whether social login or a more traditional login are used. These crucial differences are not negated just because the technology allows the process to be done in one click. For example, you may ...


2

Generally speaking it is best to get it by having the user type it in themselves. By connecting / linking your profile, you may end up with lower conversion ratings since the user may not want to give their personal information to an app. What you can do however if users do not know their username on Facebook, you can redirect them to ...


2

Aside from being very poor UX, storing the handles is almost completely useless There's no way to automagically gain access to the user's pages later on (luckily). If connection to social networks is a must, then using the network's own methods to connect is the only (viable) option. As this is a one-time action which your users might already be familiar ...


2

I think you should allow your breadcrumbs to show only the hierarchical view of your site , not how you reached there, which is summarized in the browser's history (at least if you made your site bookmarkable). As usability consultant Jakob Nielsen says here: Offering users a Hansel-and-Gretel-style history trail is basically useless, because it simply ...


2

There are many reasons why you need to signup users. Perhaps one of the most important ones is to collect their data (name, email, etc). You can monetize these data later sending email offers, showing targeted content, enhancing their user experience etc. If you use a social login (Facebook, Google+) you have multiple additional benefits, for instance: ...


2

The exact answer depends on your users (who are they and what services are the likely to be signed up for?) and your use case (you wouldn't want Facebook login on a business site, for example). If you want to research this, it is easy to find demographic information for social media sites. For example, take a look at this PewResearch report. Ultimately, ...


2

I'm coming from a web developer perspective, so I am a bit biased, but here's my two cents: Local domains are great, but hard to remember, if you're going to be using different countries, I would go with website.com/ca/mcdonalds. This actually makes it easier for other websites to integrate as well, as it is a simple RESTful interface. The /ca/ designates a ...


1

Ordering by popularity seems to be a good option. Social login data for different quarters of 2014 from well-known social login providers such as Gigya, Janrain and LoginRadius show that the majority of users use Facebook and Google when compare with Twitter, hence if ordered by popularity, it would be Facebook, Google then Twitter. Of course, this can ...


1

A URL must uniquely identify a page. This is simply a basic principle, and you should discard any option that breaks it. Note the requirement you mention in your question: I need the businesses to be able to post the URLs of their pages... It won't be acceptable to businesses if the only available URL goes to a page where the user selects from ...


1

Logically, you could demonstrate that the gains in brand-awareness are negligible -- things that do instant-feeds captivate user attention for a whole 3 seconds before people move on to the next thing. You could also make the case that the quality of your product will shine through -- if you are taking shortcuts for brand-awareness then your gains will ...


1

You can check the trustworthiness of your product and service. If users are choosing e-mail registration, there can be a trust issue. It may not be the company itself, but that the contextual information is important for users. As in the context, a user can enter a job application site with LinkedIn account and a person may not want to use their Facebook ...


1

To answer your question, I will have to make an assumption based on perceived business goals. The assumption is that the company would like to know more about their users without the requirement of filling out an in depth account profile. I believe the design to be sound, however the focus may need to be on your messaging. If you were to provide messaging ...


1

When considering user permissions I think there's a few general questions to ask that could apply to any project: ROLES & PERMISSIONS - will users have different roles, with unique permissions, that allow them to perform specific tasks within the system? For example, Super Admin, Editor, Writer, Moderator GROUPS - will users be grouped so that you can ...


1

Let's tackle this from two sides: 1: On the perspective of Design: It provides options to the registering user. By having social plugins used for form completion and account registration, the user can expedite the process and the site can drive more turnovers/accounts by doing so. Its an easy solution to a common problem: Driving Usability. 2: On the ...


1

You aren't missing anything here. It's just a pure play of behavioural understanding of users. SO thinks that people who come to their platform are Regular(and Experienced) Internet users and hence they ought to be familiar with the concepts and differences of SIGNUP and LOGIN. SO must have been thinking that if they skipped/hid SIGN UP SOCIAL labels, ...


1

These "dummy" items are all at the top right of the page and when I asked what the purpose of having them was my boss's response was that "companies put in fake links all the time, it makes it look like there's more there." This is simply untrue. One of the main tenants underpinning UX is the removal of distraction from the page, in order to focus ...


1

based on your comment : Its a web page where users will post questions during a conference session. Then each participant votes up / likes the questions. In the end the speaker can know what are the questions that are mostly liked / voted up. Then during the Q&A the speakers answers the highly liked or voted questions. Similar to Stack ...


1

You could implement both. I think the main thing to remember is not to force it unto the user, that will only create a bad experience. You could make a "Like us? Review us!" section on your page, but make sure your call2action draws more attention. You can also make it on your confirmation page with the same train of thought. You can send a request for a ...


1

With the proliferation of cross-posting, it would also behoove you to only use a social timeline if you're sure that something you posted on Instagram, for example, won't automatically also be shared out on Twitter and Facebook as well, or you could easily end up with an extremely repetitive timeline.



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