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Normally when users submit something they expect a response, and they expect this response to match their inquiry. When users submit their order they expect to be told whether it was submitted successfully or not, not taken back to the menu. If you think of the process analogous to a real food order how would you feel if the clerk took your payment and then ...


Absolutely do not send the user's password in a plain text email. It's in the top 10 of all-time security fails. This is one of few UX issues that has to take into account the constraints of the current technology environment. I have worked with some systems that demanded an account be created in order to even put items in a shopping cart. Assuming you're ...

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