New answers tagged semantics
By definition, the help layer heavily dependent upon context – thus your best bet is to conduct your own research for your specific problem. (Broader research is unlikely to answer your question.) However, there are a couple of broader guidelines that I like to adhere to for the help layer: Make sure they're aware that help content exists for their ...
IMHO - Help menus on their own don't generally contain very helpful information. It forces the user to search for something specific to their issue that they may not have the knowledge to vocalize. The user might as well just use Google at that point. A better approach might be to include the help as (i) or (?) icons throughout the application so the user ...
Use hover states to provide the missing information lost to the ellipsis. One solution is shown here. The mockup needs refinement, of course :)
Would it be acceptable to resize the link or URL until it does fit? download bmml source – Wireframes created with Balsamiq Mockups Of course, that only works up to a point before the URL or address becomes unreadable, but for cases where the overflow would not be excessively long, it might be a workable solution.
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