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Akamai’s eCommerce Web Site Performance Study Results. mentions some data gathered by this content delivery network. The blog post has a link to the original study, althugh you have to register to download it. Consumers become impatient when pages take longer than 2 seconds to load: 47% expect to wait no more than 2 seconds for a Web page to render 52% ...


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The closest I've seen is from the Nielsen Norman Group's website. Relevant section: 0.1 second is about the limit for having the user feel that the system is reacting instantaneously, meaning that no special feedback is necessary except to display the result. 1.0 second is about the limit for the user's flow of thought to stay uninterrupted, even though ...


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Why is this accepted? A few reasons why this happens: The people that use, install, and support the software are rarely the people that buy the software. A lot of this software is vendor provided. It's "easier" to blame a vendor for bad software than to build your own software and have to take responsibility for it. Habit/defacto 'standards' Good ...


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Performance is a complex topic. I think, given the choice, people will usually prefer faster response times over slower times. There are many contributing factors to response times, especially with the move to cloud-based systems/services (network latency being an obvious factor to consider). The dilemma with enterprise software, such as ERP systems, is ...



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