Tag Info

New answers tagged

0

I suppose so – that is at least the impression I got when I recently did a quick research on how large tv channels handle feedback. It seemed to be the rule rather than the exception to offer standard answers to standard question before actually inviting the user to get in contact. In my opinion a good example of how to combine faq with context related ...


1

Many of the online cardsorting application allow you to provide some questions that you can use to segment the users into different demographics, or allow you to pre-select responders based on demographics. So it is always standard practice for me to group users for the analysis rather than only relying on the overall results. However, it may not always be ...


2

The question is valid, but it has somewhat of a 'backwards' scent. Normally, you conduct a research (eg, card sorting) with some research goal in mind. The goal will account for the various personas. In other words, you recruit participants based on the fit criteria defined by the research goal which accounts for personas. Consider for example a site (or ...



Top 50 recent answers are included