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Study: Users Both Mostly Positive And Inconsistent In Reviewing iOS App Store Titles Empatika used sentiment analysis to analyze around 500,000 reviews and see what reviewers were saying about some popular App Store titles, including Facebook, Twitter, YouTube, Instagram and more. What they found was that of the reviewers covered in the survey, a massive ...


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In addition I think its a part of the job to make understand our clients that "user experience" is precisely about "users" and that it implies meeting them.


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This is not only one questionnaire but differents questionnaires mesuring differents things. Most of them have been tested to be valuable on what they mesure. It meens that you can trust them if you use them as they are. If you think its more precise, you can do some adaptations like replacing "the system" by your product name or replacing "in my job" by ...


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StumbleUpon team created a custom messaging campaign that asked users if they wanted to rate the app 5 stars. The message was targeted only to returning users, increasing the likelihood this group had a positive first experience with StumbleUpon’s app and would be more likely to accept the prompt. Satisfied users who were willing to rate the app could opt-in ...


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If you're only looking to evaluate whether the user's like the gestures then I would have them complete a series of tasks using a prototype and then have a brief interview afterwards asking questions like, which gestures were memorable, which were hard, which worked differently than they expected, were any fun to perform, which did they like the most, etc. ...


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Get in front of the user I have been working in a distributed team on a global product for 2 years now and user research is a real challenge. But if you can't reach your users your in a rock and a hard place. The experts will tell you do whatever it takes to get in front of your users, demand, sell, trick your way. I have to travel great lengths (physically ...


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I think you should be able to get a good grasp of a customer's wants, needs, and must haves via email better than any other method. When someone speaks they seldom stop to think about what they are saying and there is a tendency for departing from the subject at hand. If someone must sit still and write about it they are more likely to compose their thoughts ...


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Interview remotely Remote doesn't mean you can't interview folk. It just means you can't interview folk face-to-face. Interviewing people over Skype, Google Hangouts, etc. is still possible. Failing that (or as well as that) it's also possible to train up people locally to go do some of that research for you. Interview proxies In addition to that look ...



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