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While you might not be able to make direct comparisons between two systems, the SUS does provide a benchmark that you can use to make comparisons of the same system at different time periods. The key with SUS is that it provides an overall measure of system usability without making very specific distinction between the factors that contribute to usability, ...


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Yes, there have been formal studies demonstrating that as users become increasingly familiar with mobile devices, they shift increasingly toward using native apps.4 This trend is likely a combination of three factors: People prefer the familiar. If people know of a site or app that's likely to address their needs, they're more likely to use that known ...


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Here is a link that might be helpful and can be adapted for your needs. I do not know how big your organisation is but creative thinking will allow you do conduct a cultural probe. http://www.slideshare.net/gerrygaffney/cultural-probes-in-real-life Existing data: 1) Go through your meeting minutes, is there evidence to support your questions 2) Progress ...


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I think the challenge in answering the question is twofold. 1) definitions 2) research. As for definitions, I'm going to make an assumption that we're comparing: Native App = a self contained application written in native code for the device it's running on. vs. Web App = an application written with web technologies using a client/server model where the ...


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I disagree with some of the points others have made. Unless your app is mostly well designed static content, avoid web apps for mobile. Even in these cases, the app could probably be built to run faster natively in almost the same time. You aren't going to save time using inferior tools. Rarely is this a "tradeoff" type decision, unless you have a bunch of ...


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Look and feel depends on how you design the web-app. You can design it to look exactly the same as a native app, but you have to choose which native you want it to be like (unless you build multiple web-apps that is). The result is that most web-apps try go for something that is usable by both iOS and Android but looks like neither - which is why people ...


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Gamification is a design tool. You might call it a buzzword or a temporal rage but it is gaining proper academic support. The most concise definition that I have come across is: Gamification is the use of game element and game design techniques in a non game context. Gamification needs voluntariness (if you are forced in a Points,badge system it is ...


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A couple methods my lab colleagues used in their 'diary' studies: Sending sms during the day to remind the test subject to take a note. Can be contextual (time based reminders) or just generic prompts. When the subject is signing up for the study, you can negotiate a time when you can daily/weekly/up-to-you: a) call them up and ask questions regarding ...


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It is probably not going to help you. But I am not losing the occasion to present you this : As you are willing to do Facebook wanted to have a little bit more feedback on the use of their application by their internal users Facebook forcibly updates employees to the most recent beta version of apps like Facebook For Android and Facebook Messenger. If ...



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